Splunk SOAR vs VMware Carbon Black Cloud comparison

Security Orchestration Automation and Response (SOAR)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Mindshare comparison

Security Orchestration Automation and Response (SOAR) Market Share Distribution
Product	Market Share (%)
Splunk SOAR	8.0%
Microsoft Sentinel	12.4%
Palo Alto Networks Cortex XSOAR	9.0%
Other	70.6%

Security Orchestration Automation and Response (SOAR)

Security Incident Response Market Share Distribution
Product	Market Share (%)
VMware Carbon Black Cloud	7.5%
Proofpoint Threat Response	8.7%
ServiceNow Security Operations	7.5%
Other	76.3%

Security Incident Response

Featured Reviews

Nimrod Vardi

Global IT Director at OpenWeb

Automation workflows have transformed our IT, enabling secure just-in-time access control

We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.

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Shiboo Suren

Manager cybersecurity at Hexion Inc.

Automates threat response and reduces investigation time but needs better threat intelligence integration

One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

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reviewer2771742

Sec consultant at a tech services company with 5,001-10,000 employees

Has supported consistent deployment across departments but needs better OS compatibility and detection performance

I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."

"Once I started to use the system and I saw the potential, it changed all of our work in IT."

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."

"What I appreciate most about Torq is that it is an essential part of our system."

"The most valuable feature of Splunk SOAR that stands out is it has a great SOAR. The automation and orchestration module is highly mature. A lot of use cases are on user entity and behavioral analytics (UEBA), which is artificial intelligence and machine learning-based (AIML)."

"It helps increase efficiency and productivity."

"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."

"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."

"Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market."

"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."

"The features of Splunk SOAR that I appreciate most are the integrations with all the other applications and tools."

"Splunk SOAR allows us to connect to multiple platforms, whether they are networks, security, or observability."

More Splunk SOAR pros

"Integration and scalability are the most valuable."

"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."

"Carbon Black insures the probability that any ransomware will be stopped before spreading."

"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."

"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."

"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."

"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."

"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."

More VMware Carbon Black Cloud pros

Cons

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."

"The initial deployment of Torq was not easy."

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."

"Splunk SOAR does not help me reduce my security event volume; in fact, it makes them massive."

"Some of the training materials are on a basic level."

"The solution must provide more AIOps to improve predictability."

"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."

"I'm not an expert on Splunk SOAR, but I'm sure our team members know what areas could be improved."

"have put a number of ideas on the ideas.splunk.com site for feature requests for the Splunk SOAR product. I posted one of them about three years ago, which finally got implemented in the latest release that just got announced, so the time to implement new features and things like that is a little bit concerning."

"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."

"The font used in the interface could be changed and made easier to read."

More Splunk SOAR cons

"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."

"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."

"The solution's support could be improved."

"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."

"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."

"The threat intelligence feed could use some fine tweaking."

"Additionally, it is complex to use, and the pricing should be improved."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

Information not available

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

"The licensing cost is reasonable."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"Splunk SOAR is more expensive compared to other options for SOAR."

"It's very overpriced because it is based on the number of users. There is no bulk licensing."

"The cost is high and the licensing is on an annual basis."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"The tool is not cheap."

More Splunk SOAR pricing and cost advice

"You need to pay for the licensing of the product. The pricing is costly."

"VMware Carbon Black Cloud is an expensive solution."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"Pricing for this solution could be made lower."

"The solution is very inexpensive so there is great cost savings to using it."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

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Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.

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881,733 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Comms Service Provider

Manufacturing Company

Computer Software Company

Manufacturing Company

11%

Financial Services Firm

11%

Computer Software Company

University

Financial Services Firm

11%

Computer Software Company

Real Estate/Law Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	7
Large Enterprise	33

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	8

Questions from the Community

What needs improvement with Torq?

Regarding the downsides of Torq, one issue is that as a SaaS product, I sometimes encounter transparency issues about...

What is your primary use case for Torq?

My role is Cyber Security Engineer, and we use Torq for our case management platform, automating some of our phishing...

What advice do you have for others considering Torq?

Torq's maintenance requirements depend on how you define maintenance. While Torq handles the platform's overall relia...

What do you like most about Splunk Phantom?

Splunk SOAR's quick response to incidents is the most valuable part.

What is your experience regarding pricing and costs for Splunk Phantom?

I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar t...

What needs improvement with Splunk Phantom?

There are areas for improvement in Splunk SOAR, such as the need for more code-level customizations despite providing...

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...

What needs improvement with Carbon Black CB Response?

I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we coul...

Palo Alto Networks Cortex XSOAR vs Torq

Comparisons

Tines vs Torq

Compared 44% of the time

Blink Ops vs Torq

Compared 12% of the time

Compared 10% of the time

Swimlane vs Torq

Compared 6% of the time

Fortinet FortiSOAR vs Torq

Compared 3% of the time

More Torq Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 15% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 12% of the time

Tines vs Splunk SOAR

Compared 9% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 7% of the time

Cortex XSIAM vs Splunk SOAR

Compared 4% of the time

More Splunk SOAR Competitors

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 17% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 9% of the time

Rapid7 InsightIDR vs VMware Carbon Black Cloud

Compared 8% of the time

Fortinet FortiEDR vs VMware Carbon Black Cloud

Compared 7% of the time

Fidelis Elevate vs VMware Carbon Black Cloud

Compared 7% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Torq

Download Torq product report

Splunk SOAR

Download Splunk SOAR product report

VMware Carbon Black Cloud

Download VMware Carbon Black Cloud product report

Also Known As

No data available

Phantom

Carbon Black CB Response

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk

Fortify Endpoint and Workload Protection

Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response.

Recognize New Threats

Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past.

Simplify Your Security Stack

Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

Broadcom

Sample Customers

Information Not Available

Recorded Future, Blackstone

ALLETE belk

Security Orchestration Automation and Response (SOAR)