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Splunk SOAR vs Tines comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
4
Ranking in other categories
AI-SOC (13th), AI-Powered Security Automation (2nd)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
53
Ranking in other categories
No ranking in other categories
Tines
Ranking in Security Orchestration Automation and Response (SOAR)
11th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Threat Intelligence Platforms (TIP) (18th), AI-Powered Security Automation (1st), AI IT Support (26th)
 

Mindshare comparison

As of January 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.9%, up from 4.5% compared to the previous year. The mindshare of Splunk SOAR is 7.8%, up from 7.3% compared to the previous year. The mindshare of Tines is 6.2%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.8%
Torq4.9%
Tines6.2%
Other81.1%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
VikramSingh8 - PeerSpot reviewer
Security Delivery Manager at Accenture
Automation simplifies workflows with no code and excellent support
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have taken place. However, the reporting and dashboard are not advanced; they are quite basic, with fewer customizable options. The look and feel of the dashboard could be enhanced. Another area for improvement is in terms of documentation, as every tool and company has its own knowledge base.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"What I appreciate most about Torq is that it is an essential part of our system."
"The most valuable feature is the API connector, depending on how it's formatted and who made the actual app offering for it. The REST API is my favorite component. It's very easy to use. The filters are also really valuable. Those are the two primary features but I enjoy using the rest of it."
"Fortunately, the system helps to parse through these alerts and determine which ones are important and need further investigation."
"Splunk SOAR allows us to connect to multiple platforms, whether they are networks, security, or observability."
"My understanding is the initial setup isn't too hard."
"The most valuable features are the Splunk SOAR apps and playbooks."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"The product’s integration with other Splunk products is valuable."
"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."
"The best thing is that it's no code, so it doesn't require coding knowledge."
"The tool was vendor-neutral."
"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."
"One of the most valuable features is that it’s a low-code solution."
 

Cons

"The initial deployment of Torq was not easy."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The solution must provide more AIOps to improve predictability."
"Splunk's support for integration is subpar and has room for improvement."
"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."
"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."
"They can improve on what they are currently doing. They can provide more playbooks or at least template playbooks that are in their repository."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"Splunk SOAR should improve its ease of upgrade, which is a pain point for us right now."
"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."
"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."
"Tines was a little bit more expensive than Torq."
"They started implementing some AI, and their AI is isolated."
"Reporting and dashboards could be more advanced for deeper analysis."
 

Pricing and Cost Advice

Information not available
"Splunk SOAR is more expensive compared to other options for SOAR."
"The cost is high and the licensing is on an annual basis."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"I don't know the exact price, but for my region, it is very expensive."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"The tool is not cheap."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"Splunk SOAR is an expensive solution for an organization of our size."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
9%
University
7%
Financial Services Firm
14%
Computer Software Company
8%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise33
No data available
 

Questions from the Community

What needs improvement with Torq?
From our research and testing with the tool, we determined there need to be modifications and changes to train the LL...
What is your primary use case for Torq?
I used Torq for conducting one of the proof of evaluations for a vendor we are connected with. I am currently working...
What advice do you have for others considering Torq?
One of our members uses AWS, and we receive their feed. This involves triaging AWS-related logs. While I do not have ...
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar t...
What needs improvement with Splunk Phantom?
The visibility of Splunk SOAR's playbook viewer is rather unclear to me; I wonder what the visibility is for. There a...
What needs improvement with Tines?
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays info...
What is your primary use case for Tines?
I am Vikram Singh, I work for top service based multinational brand and I am responsible for delivering Tines service...
What advice do you have for others considering Tines?
When you start working with Tines, ensure you pursue the Tines certifications. They offer these free certifications w...
 

Comparisons

 

Also Known As

No data available
Phantom
No data available
 

Overview

 

Sample Customers

Information Not Available
Recorded Future, Blackstone
Information Not Available
Find out what your peers are saying about Splunk SOAR vs. Tines and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.