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IBM Resilient vs VMware Carbon Black Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
8th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (19th)
VMware Carbon Black Cloud
Ranking in Security Incident Response
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Endpoint Detection and Response (EDR) (51st)
 

Mindshare comparison

As of November 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 7.4%, down from 8.8% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 10.9%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
VMware Carbon Black Cloud10.9%
IBM Resilient7.4%
Other81.7%
Security Incident Response
 

Featured Reviews

DT
Team Lead at MindTree
An excellent tool for incident response that provides good support to its users
IBM Resilient is a good tool for medium or big organizations. Before buying the product, we must check whether IBM Resilient supports the security tools we have. Then we can leverage the tools. Overall, it is a good tool for incident response. We have seen multiple incidents where the containment was done by the tool. We don't have to use different tools for containment. The solution is one of the oldest tools for the SOAR platform. I will not rate the tool a ten out of ten because there are some glitches that need improvements. Overall, I rate the solution an eight out of ten.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution...It is a scalable solution."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The solution is easy to use."
"The solution is reliable in our usage."
"Its flexibility is the most valuable."
"This is a good solution that we recommend for customers."
"The UBA, User Behavior Analytics, is very good."
"It's really simple and has a flexible interface."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"With this solution, you can do so remotely; this is valuable because you don't have to bring the computer onsite to analyze it and it decreases response time by about 40 percent."
"Mostly what we are using is CB Response, because we have a product on Carbon Black CB Response."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"The solution does very well as a baseline EDR and provides good process-level management."
"What we mainly find valuable in the product is exactly what our use case is, as we use Carbon Black for the intrusion alerts and quarantine."
"We use it for platform metrics, for all use cases."
 

Cons

"The product needs a bit more development."
"The implementation could be a bit simpler."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The initial setup is not straightforward or simple. It's quite complex."
"The product must provide more integration with other tools."
"IBM Resilient could integrate better with my tools."
"Right now, sometimes it can take up to two to three months to resolve an issue, which is far too long."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"The education and awareness of customers here in Vietnam for Carbon Black CB Response is not good at the moment."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"It's not simple."
"The dashboard should be more user-friendly."
"Training and education for both partner and customer, including product marketing need to be improved."
"This product has room for improvement in the cloud console. The cloud console has a lot of bugs and issues in the analysis part."
 

Pricing and Cost Advice

"We could create unlimited users using the license we had purchased."
"There is a license you need to pay for in order to use this product."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The cost of the product is quite high."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"It is very expensive."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"VMware Carbon Black Cloud is an expensive solution."
"Pricing for this solution could be made lower."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"The solution is very inexpensive so there is great cost savings to using it."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"You need to pay for the licensing of the product. The pricing is costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
9%
Comms Service Provider
14%
Outsourcing Company
14%
Construction Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

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What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
ALLETE belk
Find out what your peers are saying about IBM Resilient vs. VMware Carbon Black Cloud and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.