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DFLabs IncMan SOAR vs IBM Resilient comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
DFLabs IncMan SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
30th
Average Rating
0.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
21st
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of DFLabs IncMan SOAR is 0.7%, up from 0.2% compared to the previous year. The mindshare of IBM Resilient is 2.2%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.7%
IBM Resilient2.2%
DFLabs IncMan SOAR0.7%
Other93.4%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
reviewer1137807 - PeerSpot reviewer
Technical Team Manager at a tech services company with 11-50 employees
Protects an organization from the threat of a data breach or cyberattack
The vendors themselves will actually help with any customizations a client may require. Many vendors don't offer this service or if they do, they charge very high rates. Their vendors are very helpful; they will walk you through the whole Playbook until you have a good grasp of the product. Also, in terms of integration, it is very seamless compared to other cybersecurity products. They also have good features such as multi-tenancy. Every user would like to see these kinds of fanciful features on a robust interface. It actually makes the user feel like they are in a sci-fi movie.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"What I appreciate most about Torq is that it is an essential part of our system."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"Torq has helped a lot regarding SOC analyst efficiency."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"The vendors themselves will actually help with any customizations a client may require, and their vendors are very helpful; they will walk you through the whole Playbook until you have a good grasp of the product."
"The vendors themselves will actually help with any customizations a client may require"
"As a whole, the product is stable...Technical support is very good."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"IBM Resilient is scalable."
"It's really simple and has a flexible interface."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"The solution is very easy to use."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The solution is simple to use and to integrate with IBM QRadar."
 

Cons

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"The initial deployment of Torq was not easy."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Regarding the pricing of Torq, I would say it is expensive."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Because we are located in Singapore, there is a time-zone difference with customer support. The support is not 24/7 so we have to work with them on their schedule for deployment and customization, which is usually in the afternoon, Singapore time."
"The support is not 24/7."
"The initial setup is complex."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"IBM Resilient could integrate better with my tools."
"The initial setup is not straightforward or simple. It's quite complex."
"The integration could be improved so that it is easy to integrate with other solutions."
"The implementation could be a bit simpler."
"The integration could be improved so that it is easy to integrate with other solutions."
"Its price and technical support need improvement."
 

Pricing and Cost Advice

Information not available
Information not available
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"We could create unlimited users using the license we had purchased."
"It is very expensive."
"Pricing for the solution is good, in my opinion."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"There is a license you need to pay for in order to use this product."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
10%
Construction Company
10%
Manufacturing Company
9%
No data available
Financial Services Firm
32%
Construction Company
8%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Also Known As

No data available
DFLabs IncMan Incident Response
No data available
 

Overview

 

Sample Customers

Information Not Available
University of Advancing Technology, Cybersecurity Ventures
Golden Living, Health Equity, USA Funds
Find out what your peers are saying about Microsoft, Splunk, Palo Alto Networks and others in Security Orchestration Automation and Response (SOAR). Updated: April 2026.
893,244 professionals have used our research since 2012.