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IBM Resilient vs SECDO Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
6th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (21st)
SECDO Platform
Ranking in Security Incident Response
9th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Endpoint Detection and Response (EDR) (65th)
 

Mindshare comparison

As of May 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 6.9%, down from 10.6% compared to the previous year. The mindshare of SECDO Platform is 7.3%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
IBM Resilient6.9%
SECDO Platform7.3%
Other85.8%
Security Incident Response
 

Featured Reviews

ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
it_user1643085 - PeerSpot reviewer
Founder/ CEO
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"Its flexibility is the most valuable."
"The solution is simple to use and to integrate with IBM QRadar."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"It's really simple and has a flexible interface."
"It is a stable solution...It is a scalable solution."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The interlinking of the offenses is the most valuable aspect of the solution for us."
"Palo Alto is extremely helpful and responsive and there is a lot of training documentation provided, making it a good, in-depth solution for enterprise clients that typically works a lot better than SIEM tools out of the box."
"It basically automates the entire alert investigation process."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"It basically automates the entire alert investigation process."
"The ease of deployment is a valuable feature."
"This is a mature product in terms of threat detection."
 

Cons

"The initial setup is complex."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"Right now, sometimes it can take up to two to three months to resolve an issue, which is far too long."
"Its price needs improvement."
"The product must provide more integration with other tools."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The price should be reduced in order to be more competitive in the market."
"The price of this solution is higher than the competitors."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"Maybe the notifications setting could use a simpler setting."
"Maybe the notifications setting could use a simpler setting."
 

Pricing and Cost Advice

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The cost of the product is quite high."
"It is very expensive."
"We could create unlimited users using the license we had purchased."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"Pricing for the solution is good, in my opinion."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
"Be sure of the actual number of endpoints in your company."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Construction Company
8%
Comms Service Provider
7%
Government
7%
Performing Arts
21%
Manufacturing Company
7%
Construction Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
Valley National Bank, IDT Corporation
Find out what your peers are saying about IBM Resilient vs. SECDO Platform and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.