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IBM Resilient vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
7th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (20th)
VMware Carbon Black Endpoint
Ranking in Security Incident Response
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Endpoint Protection Platform (EPP) (30th), Endpoint Detection and Response (EDR) (31st), Ransomware Protection (8th)
 

Mindshare comparison

As of June 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 7.1%, down from 8.9% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 6.0%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
IBM Resilient7.1%
VMware Carbon Black Endpoint6.0%
Other86.9%
Security Incident Response
 

Featured Reviews

ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a good solution that we recommend for customers."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"The product is very good at incident response."
"The UBA, User Behavior Analytics, is very good."
"The solution is reliable in our usage."
"The solution is easy to use."
"It is a stable solution...It is a scalable solution."
"IBM Resilient is scalable."
"It is a stable solution...The initial setup of VMware Carbon Black Endpoint was easy."
"I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup."
"The protection of the user machines has been great, for example, if a laptop gets stolen, or an employee gets let go, the product provides us with the ability to actually lock people out of the network and handle remote wipes and stuff like that."
"​Provides visibility into the chain of attack and threats that use valid operating system processes to execute attacks.​"
"The impact on performance and the ability to have greater visibility were pluses in my book."
"Carbon Black Cb Defense improved our endpoint level security. It helped to identify endpoint and infrastructure loopholes."
"The most valuable feature of the solution stems from the support it provides."
"What I find most interesting is the performance of the end-point client, as well as the capability of detecting any activity on the end-user while using their browsers to navigate the internet."
 

Cons

"The product needs a bit more development."
"Its price and technical support need improvement."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"The implementation could be a bit simpler."
"The product must provide more integration with other tools."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"Report generation can be improved."
"I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"The Mac support needs improvement, as it had next to none."
"It is difficult to extract reports for ongoing scans"
"I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out."
"I'm not happy with the way they are treating existing customers for adding licenses."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
 

Pricing and Cost Advice

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"There is a license you need to pay for in order to use this product."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"The cost of the product is quite high."
"We could create unlimited users using the license we had purchased."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"Pricing for the solution is good, in my opinion."
"It is very expensive."
"The platform is expensive."
"Overall, it was cost-effective too."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"The pricing [is] more or less the same as other similar solutions."
"It's reasonable in price"
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Construction Company
8%
Computer Software Company
7%
Government
7%
Financial Services Firm
11%
Manufacturing Company
8%
Construction Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What is your experience regarding pricing and costs for Carbon Black CB Defense?
My rating for the pricing of VMware Carbon Black Endpoint is that it is not cheap, but it is also not as inexpensive as I would prefer.
 

Also Known As

No data available
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about IBM Resilient vs. VMware Carbon Black Endpoint and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.