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IBM Resilient pros and cons

Vendor: IBM
3.7 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

IBM Resilient is simple to use and integrates seamlessly with IBM QRadar.
The flexibility and customization options for incident response are highly valued.
The architecture is tested, reliable, and does not necessitate worry about integrations.
Scalability is highly rated, with a ten out of ten evaluation.
Incident response capabilities are effective, with strong integration features such as IBM SIM and user blocking during attacks.

CONS

Implementation and initial setup are complex and could be simplified.
Integration with other applications is technically challenging and lacks support for tools like Azure and certain antivirus products.
There is a need for more built-in integrations with third-party products and improvements in customization.
Technical support response time and the team's effectiveness need enhancement.
The ability to handle data formats, including scripting for conversions, requires improvement.
 

IBM Resilient Pros review quotes

ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Sep 25, 2023
The most valuable features of IBM Resilient are its flexibility and customization options for incident response.
DT
Team Lead at MindTree
Jul 12, 2023
The product is very good at incident response.
reviewer2284569 - PeerSpot reviewer
Manager at a financial services firm with 5,001-10,000 employees
Sep 27, 2023
The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex.
Learn what your peers think about IBM Resilient. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
AYOUB ECH-CHKAF - PeerSpot reviewer
Security Operations Center Analyst (L2 at Thales
Jul 10, 2023
Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten.
reviewer2183667 - PeerSpot reviewer
Senior ArcSight and IBM resileint (SOAR) administrator at a comms service provider with 1,001-5,000 employees
May 18, 2023
As a whole, the product is stable...Technical support is very good.
Usman Bhatti - PeerSpot reviewer
Senior Officer Security Operations Center at a financial services firm with 10,001+ employees
Mar 15, 2023
The solution is reliable in our usage.
AA
Integration Dept. Manager at Nssc
Jan 24, 2024
It is a stable solution...It is a scalable solution.
Mostafa-Ahmed - PeerSpot reviewer
Cybersecurity incident response team lead at Information Technology Solutions- ITS
Sep 29, 2023
The most valuable thing about it is how easy it is to navigate the user interface.
reviewer2107275 - PeerSpot reviewer
IT Specialist at a government with 501-1,000 employees
Feb 20, 2023
IBM Resilient is scalable.
Jaliya Bandara - PeerSpot reviewer
SOC Manager at a comms service provider with 5,001-10,000 employees
Jan 26, 2023
What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture.
 

IBM Resilient Cons review quotes

ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Sep 25, 2023
One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading.
DT
Team Lead at MindTree
Jul 12, 2023
The product must provide more integration with other tools.
reviewer2284569 - PeerSpot reviewer
Manager at a financial services firm with 5,001-10,000 employees
Sep 27, 2023
There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future.
Learn what your peers think about IBM Resilient. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
AYOUB ECH-CHKAF - PeerSpot reviewer
Security Operations Center Analyst (L2 at Thales
Jul 10, 2023
The ability to analyze incidents needs to be improved in the solution.
reviewer2183667 - PeerSpot reviewer
Senior ArcSight and IBM resileint (SOAR) administrator at a comms service provider with 1,001-5,000 employees
May 18, 2023
IBM Resilient is quite complex, including its configuration.
Usman Bhatti - PeerSpot reviewer
Senior Officer Security Operations Center at a financial services firm with 10,001+ employees
Mar 15, 2023
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution.
AA
Integration Dept. Manager at Nssc
Jan 24, 2024
The response time of the support is an area of concern where improvements are required.
Mostafa-Ahmed - PeerSpot reviewer
Cybersecurity incident response team lead at Information Technology Solutions- ITS
Sep 29, 2023
It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration.
reviewer2107275 - PeerSpot reviewer
IT Specialist at a government with 501-1,000 employees
Feb 20, 2023
IBM Resilient could integrate better with my tools.
Jaliya Bandara - PeerSpot reviewer
SOC Manager at a comms service provider with 5,001-10,000 employees
Jan 26, 2023
What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products.