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Google Security Operations vs IBM Resilient comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
16
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Google Security Operations
Ranking in Security Orchestration Automation and Response (SOAR)
14th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
Security Information and Event Management (SIEM) (28th), AI-Powered Cybersecurity Platforms (12th)
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
19th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of August 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.6%, down from 5.7% compared to the previous year. The mindshare of Google Security Operations is 3.5%, up from 2.7% compared to the previous year. The mindshare of IBM Resilient is 2.3%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.6%
Google Security Operations3.5%
IBM Resilient2.3%
Other90.6%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
CK
Technical Lead at a transportation company with 1,001-5,000 employees
Simplified detection rules and SOAR workflows have improved compliance-focused operations
One improvement I am looking for is silent log source monitoring. If some feed or some host went offline or was not pulling any logs into Google Security Operations, I would want better visibility. Silent host monitoring would make a significant difference because it is very hard to track which host went down, and there are many false positives as a result. I think there is a lot of room for scalability improvements, particularly in the integration of third-party applications. Currently, I have to write a script and use a cloud run function to pull logs. If there were direct ingestion by simply providing an API key and some sort of client certificate, it would be much easier.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about Torq is that it is an essential part of our system."
"According to positive outcomes, Torq reduced manual work and made incident response more efficient."
"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"Almost four or five hours of work is now completed in four or five minutes."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"With Torq, I automate actions while achieving SLA compliance and streamline alert investigation processes much better."
"Torq has helped a lot regarding SOC analyst efficiency."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Overall, Google SecOps is a very useful service for security operations."
"The valuable parts of Google Security Operations include how easy it is to write parsers or detection rules, and it is well-advanced in the analytical part."
"The playbooks feature in Siemplify is crucial for automation. We've utilized both standard and custom integrations with other security operation solutions, enhancing our flexibility. The user interface is generally straightforward, although recent changes may require some adjustment and Siemplify's integrations and capabilities offer potential support for various compliance requirements."
"Without hyperbole, I have never, in my entire career, encountered a vendor or a vendor community as awesome as Siemplify. Siemplify and the Siemplify Community quite literally made it possible for our SOC to increase almost five-fold in our number of clients and number of analysts and to go from a Monday to Friday 9-5 shop to a 24/7 shop all in the span of under a year and a half and all while continually adding capabilities and improving the services we offer to our clients."
"The most valuable feature of Siemplify is the playbooks that can be created."
"Google SecOps is extremely useful for threat detection and hunting."
"Google Security Operations helps meet all the important regulatory compliance across all verticals."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"As a whole, the product is stable...Technical support is very good."
"The UBA, User Behavior Analytics, is very good."
"The product is very good at incident response."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"It is a stable solution...It is a scalable solution."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"The solution is simple to use and to integrate with IBM QRadar."
 

Cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."
"Regarding the pricing of Torq, I would say it is expensive."
"The initial deployment of Torq was not easy."
"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."
"If Torq could enhance its AI features, it would benefit customers significantly by making the platform even more user-friendly."
"I'm inclined to say that I'd love to see some Machine Learning capabilities integrated into the platform, however, I just attended a demo this morning where Siemplify gave a sneak peek into some Machine Learning capabilities that they are currently developing and have roadmapped for release soon."
"The main improvement could be in the accuracy and detail provided in threat descriptions."
"Building the playbooks could be easier and the integration could improve. It is a difficult process, such as what API connections need to be made."
"We often encounter minor issues that could be improved, but we maintain communication with the developers and submit feature requests. Recently, I requested enhancements such as improved search functionality within playbooks and expanded options for exporting case data."
"I can give customer service a rating of six because it is very hard sometimes to keep up with the support."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"Its price and technical support need improvement."
"IBM Resilient could integrate better with my tools."
"The implementation could be a bit simpler."
"IBM Resilient is quite complex, including its configuration."
"The response time of the support is an area of concern where improvements are required."
 

Pricing and Cost Advice

Information not available
Information not available
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"Pricing for the solution is good, in my opinion."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"We could create unlimited users using the license we had purchased."
"It is very expensive."
"The cost of the product is quite high."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
9%
Financial Services Firm
15%
Manufacturing Company
10%
Outsourcing Company
7%
University
7%
Financial Services Firm
25%
Construction Company
9%
Outsourcing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business4
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What needs improvement with Torq?
The only thing is more out-of-the-box integrations. Torq already has a lot of supported integrations and adding new o...
What is your primary use case for Torq?
For Torq, first of all, it's a hyperautomation and AI assistant usage. Our EDR SentinelOne is integrated in Torq and ...
What advice do you have for others considering Torq?
I think I have told everything about Torq that I can share at this stage, but I am still in the process of learning t...
What is your experience regarding pricing and costs for Siemplify?
The pricing for Google SecOps and Microsoft Sentinel is almost the same, with no significant differences.
What needs improvement with Siemplify?
A potential area of improvement for Google Security Operations could be cost. I think Google has already started deve...
What is your primary use case for Siemplify?
Google Security Operations is the main tool that my clients use for the security operations of their companies.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Also Known As

No data available
Siemplify ThreatNexus
No data available
 

Overview

 

Sample Customers

Information Not Available
FedEx Mondelez Intenrational Check Point Trustwave Atos Cyberint Bae Systems Crowe Longwall Security Telefonica Nordea HCL
Golden Living, Health Equity, USA Funds
Find out what your peers are saying about Google Security Operations vs. IBM Resilient and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.