IBM Resilient vs Microsoft Sentinel comparison

IBM Resilient and Microsoft Sentinel are leaders in incident response and security management. Microsoft Sentinel often has the upper hand due to its native integration within the Microsoft ecosystem, which enhances its performance and holistic threat management.

Features: IBM Resilient offers flexibility and customization with its dynamic playbooks and automation, apt for comprehensive incident management. Microsoft Sentinel excels in AI capabilities, data connectors, and provides a single-pane view that integrates effortlessly with Microsoft products, enhancing real-time threat detection.

Room for Improvement: IBM Resilient needs enhanced integration with third-party tools and a streamlined cost structure for easier initial setup. Microsoft Sentinel's complex pricing model could improve alongside its integration with non-Microsoft products. Both solutions should focus on better support and documentation for easier deployment.

Ease of Deployment and Customer Service: IBM Resilient’s on-premises deployment leads to complex setups, although its technical support is generally responsive. Microsoft Sentinel’s cloud-based architecture allows for quick deployment, but documentation and support responsiveness need improvement.

Pricing and ROI: IBM Resilient’s high pricing model can negatively impact ROI, with costs accumulating based on users and additional platform fees. Microsoft Sentinel’s consumption-based pricing could become expensive with high data ingestion, yet it typically offers better ROI due to absence of on-premises maintenance costs and efficient cloud-based features.