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IBM Resilient vs Microsoft Sentinel comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
19th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th)
Microsoft Sentinel
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
108
Ranking in other categories
Security Information and Event Management (SIEM) (3rd), Microsoft Security Suite (5th), AI-Powered Cybersecurity Platforms (5th)
 

Mindshare comparison

As of September 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.5%, down from 5.7% compared to the previous year. The mindshare of IBM Resilient is 2.3%, up from 1.9% compared to the previous year. The mindshare of Microsoft Sentinel is 9.1%, down from 16.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Microsoft Sentinel9.1%
Torq3.5%
IBM Resilient2.3%
Other85.1%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at HR Software Solution
Centralized monitoring has improved threat response but cost control still needs refinement
Based on real operations used in our corporate IT environment, the key features include log correlation and incident view. Microsoft Sentinel's biggest strength is how it correlates multiple related alerts into a single incident. This significantly reduces alert noise and helps the SOC focus on real threats instead of isolated events. Another valuable feature is KQL-based threat hunting with Kusto Query Language. The flexibility of this language allows us to build custom hunting queries based on our environment's behavior. This is extremely useful for detecting low and slow threats or hidden threats that default rules may miss. Cloud-native scalability and stability is another important feature. Being cloud-native, Microsoft Sentinel scales well for medium to large corporate environments without infrastructure management. Stability has been solid in day-to-day production. SOAR automation using playbooks is a feature we highly recommend. Microsoft Sentinel's SOAR functionality helps automate repetitive SOC tasks like alert enrichment and notification. This saves analyst time and improves response consistency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Torq, I automate actions while achieving SLA compliance and streamline alert investigation processes much better."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Almost four or five hours of work is now completed in four or five minutes."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Torq has definitely changed the day-to-day experience for our security analysts, as they feel more excited and feel that Torq interface and workflow allow them to build things themselves."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The product is very good at incident response."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"IBM Resilient is scalable."
"This is a good solution that we recommend for customers."
"The solution is reliable in our usage."
"Microsoft Sentinel has greatly increased our security."
"Microsoft Sentinel stands out among SIEM tools for its user-friendliness and powerful built-in query language."
"We are able to deploy within half an hour and we only require one person to complete the implementation."
"By implementing the SIEM along with Security Center, we have improved security to a mature level, and we are able to meet the compliance reporting and client requirements for security within the organization."
"While Microsoft Sentinel provides a log of security events, its true power lies in its integration with Microsoft Defender."
"My advice to another organization considering it is that if you're using all Microsoft, you should be using Microsoft Sentinel since it's free."
"The ability of Microsoft Sentinel to correlate data from multiple sources greatly helps our threat detection capabilities because correlation enables faster threat detection, even proactively."
"The machine learning and artificial intelligence on offer are great."
 

Cons

"However, we did encounter some problems with custom steps, which definitely affected our progress, and the speed of bug fixes is also a bit slower than expected."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."
"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."
"If Torq could enhance its AI features, it would benefit customers significantly by making the platform even more user-friendly."
"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The response time of the support is an area of concern where improvements are required."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"IBM Resilient is quite complex, including its configuration."
"The initial setup is not straightforward or simple. It's quite complex."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"Its price and technical support need improvement."
"Sometimes, it is hard for us to estimate the costs of Microsoft Sentinel."
"With non-Microsoft products, there are definitely integration issues. Exporting the logs is very difficult, and the API calls are not being generated frequently from the Microsoft end."
"Microsoft Sentinel's search efficiency can be improved, especially for queries spanning large datasets or long timeframes like 90 days compared to competitors like Splunk."
"Azure Sentinel is very costly, or at least it appears to be very costly."
"If Sentinel had a graphical user interface, it would be easier to use. I would also like it to be more customizable."
"Add more out-of-the-box connectors with other SaaS platforms/applications."
"I think the number one area of improvement for Sentinel would be the cost."
"In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."
 

Pricing and Cost Advice

Information not available
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"The cost of the product is quite high."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"There is a license you need to pay for in order to use this product."
"Pricing for the solution is good, in my opinion."
"We could create unlimited users using the license we had purchased."
"It is very expensive."
"Sentinel is costly."
"Some of the licensing models can be a little bit difficult to understand and confusing at times, but overall it's a reasonable licensing model compared to some other SIEMs that charge you a lot per data."
"Microsoft Sentinel can be costly, particularly for data management."
"Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
"The pricing is reasonable, and we think Sentinel is worth what we pay for it."
"Microsoft Sentinel requires an E5 license."
"From a cost point of view, it is not a cheap product. It's, like, an enterprise-level application. So if you compare it with a low-level application, it's expensive, but if you compare it with the same-level application, it's pretty much cost-effective, I think."
"Sentinel's price is comparable to pretty much everything out there. None of it is cheap, but we didn't think we could save money by going a different route. Sentinel was part of our Azure expenditures, so it was easier to add the expense instead of having a completely separate vendor."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
23%
Outsourcing Company
10%
Construction Company
9%
Government
8%
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise11
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise23
Large Enterprise47
 

Questions from the Community

What needs improvement with Torq?
There are some bugs in Torq, of course. They can be present in data transformation, some UI debugging, and other area...
What is your primary use case for Torq?
My main use case for Torq is the automation of cyber security processes through a SOAR platform and APIs. A main exam...
What advice do you have for others considering Torq?
Regarding someone thinking about using Torq, I recommend looking into their provided academy to start working with th...
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel an...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingest...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel...
 

Also Known As

No data available
No data available
Azure Sentinel
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Find out what your peers are saying about IBM Resilient vs. Microsoft Sentinel and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.