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Fortinet FortiSOAR vs IBM Resilient comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
6th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
AI-SOC (7th), AI-Powered Security Automation (2nd)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
17th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (4th)
 

Mindshare comparison

As of February 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.5%, down from 4.8% compared to the previous year. The mindshare of Fortinet FortiSOAR is 4.2%, up from 4.1% compared to the previous year. The mindshare of IBM Resilient is 2.1%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Torq4.5%
Fortinet FortiSOAR4.2%
IBM Resilient2.1%
Other89.2%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.
Usman Bhatti - PeerSpot reviewer
Senior Officer Security Operations Center at a financial services firm with 10,001+ employees
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about Torq is that it is an essential part of our system."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"The product is expensive, but it is a value-for-money product, a good product to invest in, eventually securing your environment and helping to protect against untoward security incidents."
"The initial setup is straightforward."
"It has a quick detection and response time."
"The reputation of the brand is very good."
"My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"The solution is reliable in our usage."
"The product is very good at incident response."
"The solution is easy to use."
"IBM Resilient is scalable."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"It is a stable solution...It is a scalable solution."
"The UBA, User Behavior Analytics, is very good."
 

Cons

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved."
"Fortinet's tech support overall is not great when they are at their best."
"The solution’s pricing could be improved."
"Fortinet FortiSOAR should add more documentation for some use cases."
"Fortinet FortiSOAR should improve its analysis."
"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."
"FortiSOAR needs to improve the response time for executing playbooks."
"We need more fine-tuning for ChatGPT, especially when creating connectors."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"The implementation could be a bit simpler."
"The initial setup is complex."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The response time of the support is an area of concern where improvements are required."
"The integration could be improved so that it is easy to integrate with other solutions."
"IBM Resilient is quite complex, including its configuration."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
 

Pricing and Cost Advice

Information not available
"Fortinet FortiSOAR is an expensive solution."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Fortinet FortiSOAR is expensive."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Pricing is fine compared to other solutions."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"There is a license you need to pay for in order to use this product."
"The cost of the product is quite high."
"It is very expensive."
"Pricing for the solution is good, in my opinion."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
12%
Computer Software Company
9%
Healthcare Company
7%
Comms Service Provider
6%
Financial Services Firm
32%
Comms Service Provider
8%
Computer Software Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What needs improvement with Torq?
Regarding the downsides of Torq, one issue is that as a SaaS product, I sometimes encounter transparency issues about...
What is your primary use case for Torq?
My role is Cyber Security Engineer, and we use Torq for our case management platform, automating some of our phishing...
What advice do you have for others considering Torq?
Torq's maintenance requirements depend on how you define maintenance. While Torq handles the platform's overall relia...
What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns...
What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Also Known As

No data available
CyberSponse, FortiSOAR
No data available
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Golden Living, Health Equity, USA Funds
Find out what your peers are saying about Fortinet FortiSOAR vs. IBM Resilient and other solutions. Updated: December 2025.
881,757 professionals have used our research since 2012.