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IBM Resilient vs Proofpoint Threat Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
6th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (21st)
Proofpoint Threat Response
Ranking in Security Incident Response
3rd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Security Incident Response category, the mindshare of IBM Resilient is 6.9%, down from 10.6% compared to the previous year. The mindshare of Proofpoint Threat Response is 6.7%, down from 17.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
Proofpoint Threat Response6.7%
IBM Resilient6.9%
Other86.4%
Security Incident Response
 

Featured Reviews

ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
reviewer2460363 - PeerSpot reviewer
Chief Engineer at a healthcare company with 10,001+ employees
Automatically remove threats from mailboxes once identified, reducing manual intervention but on-premise version doesn't scale well for large companies
Auto pull and auto restore are valuable features. Auto restore isn't quite what it should be, but it's a lot better than someone having to manually release mail back to everyone. If something's pulled and then it's later declared a false positive, it will automatically restore. They also take automatic feeds from their advanced threat detection modules. Anytime Advanced Threat Protection finds something that was allowed to go through, either a URL or attachment, it will send out a signal, and Threat Response will automatically pull all of that out of the mail files. The automation is the big thing for us. Integration capabilities: There's an API, but most of it is around how you handle incidents. We're also not using the whole Threat Response suite, just the subset. So, we've never had to or could integrate anything else. We're limited to the Exchange portion only. The whole Threat Response should be labeled as a SOAR tool. The portion we have, I would call it "SOAR-lite." I know there are a couple of others that offer a SOAR-lite, but we're just starting to look at them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's really simple and has a flexible interface."
"The solution is very easy to use."
"The interlinking of the offenses is the most valuable aspect of the solution for us."
"As a whole, the product is stable...Technical support is very good."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The solution is very easy to use."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The solution is simple to use and to integrate with IBM QRadar."
"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
"Our ROI is100%. Our entire management and decision makers are very impressed and happy with this product."
"Proofpoint has reduced the number of major attacks on our systems."
"If something's pulled and then it's later declared a false positive, it will automatically restore. They also take automatic feeds from their advanced threat detection modules."
"The platform's most valuable include the ability to check emails and block potential spam."
"This is truly a top-notch feature, and I have not seen such good functionality from the same kind of feature in any other tool so far."
"Support is very responsive."
 

Cons

"IBM Resilient is quite complex, including its configuration."
"The initial setup is complex."
"The initial setup is not straightforward or simple. It's quite complex."
"The product must provide more integration with other tools."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The integration could be improved so that it is easy to integrate with other solutions."
"The product needs a bit more development."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The product has some quirks that could be improved."
"The platform's technical support services and pricing need improvement."
"The on-premise version doesn't scale well for large companies."
"Has some quirks."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"The interface within Threat Response could be made simpler."
"The interface within Threat Response could be made simpler."
 

Pricing and Cost Advice

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"We could create unlimited users using the license we had purchased."
"There is a license you need to pay for in order to use this product."
"The cost of the product is quite high."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"Pricing for the solution is good, in my opinion."
"It is very expensive."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"It's quite affordable to have it with this much functionality and ease to administrate."
"The way most big companies work with Proofpoint is that they try to tie everything into an enterprise license. I can't comment on the actual costs, however I do know that alternative solutions such as Abnormal Security can be much more expensive than Proofpoint Threat Response."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Construction Company
8%
Comms Service Provider
7%
Government
7%
Financial Services Firm
16%
Healthcare Company
10%
University
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What is your experience regarding pricing and costs for Proofpoint Threat Response?
The pricing it's a bit expensive, setup and licensing are simpples
What needs improvement with Proofpoint Threat Response?
The platform's technical support services and pricing need improvement.
What is your primary use case for Proofpoint Threat Response?
We use the product to verify and manage emails sent and received through our Microsoft Exchange server, focusing on blocking potential spam emails.
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
University of Waterloo, Akorn, Fenwick and West LLP
Find out what your peers are saying about IBM Resilient vs. Proofpoint Threat Response and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.