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IBM Resilient vs Proofpoint Threat Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
3rd
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (15th)
Proofpoint Threat Response
Ranking in Security Incident Response
2nd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Security Incident Response category, the mindshare of IBM Resilient is 8.7%, down from 11.2% compared to the previous year. The mindshare of Proofpoint Threat Response is 14.5%, up from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Market Share Distribution
ProductMarket Share (%)
Proofpoint Threat Response14.5%
IBM Resilient8.7%
Other76.8%
Security Incident Response
 

Featured Reviews

Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.
Giuseppe Sgroi - PeerSpot reviewer
Blocks potential spam emails efficiently and integrates well with our security framework
We use the product to verify and manage emails sent and received through our Microsoft Exchange server, focusing on blocking potential spam emails The platform's most valuable include the ability to check emails and block potential spam. The platform's technical support services and pricing need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"IBM Resilient is scalable."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"Its flexibility is the most valuable."
"The UBA, User Behavior Analytics, is very good."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"As a whole, the product is stable...Technical support is very good."
"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"The platform's most valuable include the ability to check emails and block potential spam."
"Support is very responsive."
"If something's pulled and then it's later declared a false positive, it will automatically restore. They also take automatic feeds from their advanced threat detection modules."
"The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
 

Cons

"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"Its price needs improvement."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"The product needs a bit more development."
"IBM Resilient could integrate better with my tools."
"The response time of the support is an area of concern where improvements are required."
"The tool needs to improve its documentation on license scripts."
"IBM Resilient is quite complex, including its configuration."
"The on-premise version doesn't scale well for large companies."
"Has some quirks."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"The platform's technical support services and pricing need improvement."
"The interface within Threat Response could be made simpler."
 

Pricing and Cost Advice

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"Pricing for the solution is good, in my opinion."
"We could create unlimited users using the license we had purchased."
"It is very expensive."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"The cost of the product is quite high."
"The way most big companies work with Proofpoint is that they try to tie everything into an enterprise license. I can't comment on the actual costs, however I do know that alternative solutions such as Abnormal Security can be much more expensive than Proofpoint Threat Response."
"It's quite affordable to have it with this much functionality and ease to administrate."
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Top Industries

By visitors reading reviews
Financial Services Firm
36%
Computer Software Company
8%
Comms Service Provider
6%
Manufacturing Company
6%
Healthcare Company
12%
Computer Software Company
12%
Financial Services Firm
10%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What is your experience regarding pricing and costs for Proofpoint Threat Response?
I have a vague idea because I don't know what others are charging. But we felt that putting up with the pains and having to spend more time keeping it running than we expected is still better than ...
What needs improvement with Proofpoint Threat Response?
The platform's technical support services and pricing need improvement.
What is your primary use case for Proofpoint Threat Response?
We use the product to verify and manage emails sent and received through our Microsoft Exchange server, focusing on blocking potential spam emails.
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
University of Waterloo, Akorn, Fenwick and West LLP
Find out what your peers are saying about IBM Resilient vs. Proofpoint Threat Response and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.