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DFLabs IncMan SOAR vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DFLabs IncMan SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
28th
Average Rating
0.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of DFLabs IncMan SOAR is 0.3%, up from 0.2% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 9.6%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks Cortex XSOAR9.6%
DFLabs IncMan SOAR0.3%
Other90.1%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer1137807 - PeerSpot reviewer
Protects an organization from the threat of a data breach or cyberattack
The vendors themselves will actually help with any customizations a client may require. Many vendors don't offer this service or if they do, they charge very high rates. Their vendors are very helpful; they will walk you through the whole Playbook until you have a good grasp of the product. Also, in terms of integration, it is very seamless compared to other cybersecurity products. They also have good features such as multi-tenancy. Every user would like to see these kinds of fanciful features on a robust interface. It actually makes the user feel like they are in a sci-fi movie.
DayaramGoyal - PeerSpot reviewer
Offers automation but requires enhancements for intuitive configuration
Palo Alto Networks Cortex XSOAR is a good product with enhanced and efficient playbooks, as demonstrated during our use case simulations. We have implemented automation features, such as automated responses to email threats and automatic configuration of target devices for blocking specific IPs. The analytics feature in Palo Alto Networks Cortex XSOAR is impressive. The solution is quite exhaustive regarding integrations, with many pre-integrations available, especially for market-leading products. There might be challenges with make-in-India products, as they tend not to build the necessary connectors. This depends on whether you are selling to enterprises or other customers. For government customers, you might encounter many Indian products, such as firewalls, which could pose integration challenges unless you have open APIs. However, for market-leading products, there are ready-made integrations available.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The vendors themselves will actually help with any customizations a client may require"
"The most valuable feature is automation."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
"The pricing is very good."
"I am satisfied with the product overall."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"It is a scalable solution."
"The most valuable features are simplicity and ease of integration."
"What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali."
 

Cons

"The support is not 24/7."
"I think they should increase their collaboration base."
"Creating complex playbooks using coding languages, such as Python, could be easier."
"Palo Alto needs to develop more AI-centric products."
"Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs."
"For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else. In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"Palo Alto Networks Cortex XSOAR could improve the Panorama feature. We had to turn it off because it was not working properly."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
 

Pricing and Cost Advice

Information not available
"The solution's cost is reasonable."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"The solution is based on an annual licensing model that is expensive."
"There is a yearly license required for this solution and it is expensive."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"Cortex XSOAR's price could be lower."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The pricing is fair. The pricing reflects the value and feature set it offers."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise24
 

Questions from the Community

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What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is zero versus $20 million, which is why they have to make a decision.
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. We need to see improvements in that area to facilitate cyber analysts.
 

Also Known As

DFLabs IncMan Incident Response
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

University of Advancing Technology, Cybersecurity Ventures
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: August 2025.
868,759 professionals have used our research since 2012.