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Palo Alto Networks Cortex XSOAR vs Rapid7 InsightConnect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
SOC as a Service (2nd)
Rapid7 InsightConnect
Ranking in Security Orchestration Automation and Response (SOAR)
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 9.6%, down from 11.7% compared to the previous year. The mindshare of Rapid7 InsightConnect is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks Cortex XSOAR9.6%
Rapid7 InsightConnect1.2%
Other89.2%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

DayaramGoyal - PeerSpot reviewer
Offers automation but requires enhancements for intuitive configuration
Palo Alto Networks Cortex XSOAR is a good product with enhanced and efficient playbooks, as demonstrated during our use case simulations. We have implemented automation features, such as automated responses to email threats and automatic configuration of target devices for blocking specific IPs. The analytics feature in Palo Alto Networks Cortex XSOAR is impressive. The solution is quite exhaustive regarding integrations, with many pre-integrations available, especially for market-leading products. There might be challenges with make-in-India products, as they tend not to build the necessary connectors. This depends on whether you are selling to enterprises or other customers. For government customers, you might encounter many Indian products, such as firewalls, which could pose integration challenges unless you have open APIs. However, for market-leading products, there are ready-made integrations available.
Chamindu Pramodya - PeerSpot reviewer
Enables us to design workflows and integrate various processes
I design workflows and integrate various processes using Rapid7 InsightConnect. This includes integrating with value management and packaging and incorporating InsightVMware performance through Rapid7 InsightConnect The product is user-friendly. Customers are familiar with its usage. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product’s stability is good."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"Cortex XSOAR's playbook for incident management and automation is highly valuable."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"I am satisfied with the product overall."
"It is a scalable solution."
"It is a scalable solution. I would rate scalability a ten out of ten."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"InsightIDR's Attacker Behavioral Analytics (ABA) and User and Entity Behavior Analytics (UEBA) features have been very useful in maintaining our security posture."
"Based on my user experience, I would recommend InsightConnect for its user-friendly interface and excellent documentation."
"The tool is stable. The initial setup is straightforward. The product is user-friendly."
"The fact that it's a security orchestration, automated response solution with a vast level of insights and the ability to integrate with a number of other security tools."
 

Cons

"I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it."
"It was expensive, making it essential for the customer to evaluate whether ROI is coming from the business model, as they are also acting as a SOC provider."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quickly we can access the information needed for investigation."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"The solution is very expensive."
"The formats are not compatible, are readily not available, and are not readable."
"Creating complex playbooks using coding languages, such as Python, could be easier."
"The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in FortiGate."
"The technical support should be improved."
"The GUI needs improvement, as creating workflows can be cumbersome."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"It is expensive."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The solution's pricing needs improvement."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"It is approx $10,000 or $20,000 per year for two user licenses."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
Performing Arts
7%
Retailer
7%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise24
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is zero versus $20 million, which is why they have to make a decision.
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. We need to see improvements in that area to facilitate cyber analysts.
What is your experience regarding pricing and costs for Rapid7 InsightConnect?
Compared to other SOAR solutions, the pricing is reasonable as Rapid7 provides it as a bundle called InsightIDR Ultimate, with unlimited workflows.
What needs improvement with Rapid7 InsightConnect?
The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in F...
What is your primary use case for Rapid7 InsightConnect?
We are using Rapid7 InsightConnect in a partner model, operating as a service provider. We buy licenses under World Data Direct and distribute them internally, acting as an MSSP.
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
Rapid7 Insight Connect, Komand
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Starr Companies, Landmark Health
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. Rapid7 InsightConnect and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.