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Fortinet FortiSOAR vs Torq comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Torq
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Fortinet FortiSOAR is 4.0%, down from 4.3% compared to the previous year. The mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.7%
Fortinet FortiSOAR4.0%
Other92.3%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.
Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution automates everything using the playbooks and pre-deployed response mitigation scenarios."
"It's great that the solution is integrated with FortiAnalyzer."
"The fabrication, management, and communication across a single platform is beautiful."
"The solution has many connectors, which is quite helpful."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The solution is easy to implement and includes 450 built-in connectors."
"We use the product for security."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"What I appreciate most about Torq is that it is an essential part of our system."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
 

Cons

"The ease of playbook creation on FortiSOAR needs improvement."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"Fortinet FortiSOAR should add more documentation for some use cases."
"Fortinet FortiSOAR should improve its analysis."
"The solution doesn't connect well with the network devices."
"Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet the AI-based threats that are out there."
"The area that needs improvement is integration with multiple third-party vendors."
"The licensing model could be better."
"Regarding the pricing of Torq, I would say it is expensive."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial deployment of Torq was not easy."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"The initial deployment of Torq was not easy."
 

Pricing and Cost Advice

"The solution offers both licensing and subscription models that are similar in price to other products."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Fortinet FortiSOAR is an expensive solution."
"Pricing is fine compared to other solutions."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Fortinet FortiSOAR is expensive."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
6%
Comms Service Provider
6%
Financial Services Firm
13%
Comms Service Provider
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing your environment and helping to protect against untoward security incidents. In...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet the AI-based threats that are out there. Therefore, it should have the capability ...
What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. For example, we have MCP that we are working with our cloud security platform, and...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is get into Torq, review all the open cases and incidents, understand their severity,...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered all our questions. It really helps us to receive the best solution for our SOAR. ...
 

Also Known As

CyberSponse, FortiSOAR
No data available
 

Overview

Find out what your peers are saying about Fortinet FortiSOAR vs. Torq and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.