The most valuable features are simplicity and ease of integration.
Palo Alto Networks Cortex XSOAR offers seamless integration with existing systems, valuable automation and incident management capabilities, and a vast library of plugins. Its scalability suits expanding operations, but implementation requires significant vendor involvement. Despite highly customizable playbooks, the inadequate documentation and limited integration options present challenges. The lack of a modular design complicates code reuse, and post-acquisition pricing increases have deterred some buyers, though its adaptability to varied tools remains a notable strength.
