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AWS Security Hub vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
AWS Security Hub
Ranking in Security Orchestration Automation and Response (SOAR)
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
26
Ranking in other categories
Cloud Security Posture Management (CSPM) (12th)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
51
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of AWS Security Hub is 5.6%, down from 9.3% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 8.8%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks Cortex XSOAR8.8%
Torq3.7%
AWS Security Hub5.6%
Other81.9%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
Karthik Ekambaram - PeerSpot reviewer
Director at Scybers
Has helped identify misconfigurations and prioritize risks but lacks multi-cloud support and deeper integration features
AWS Security Hub cannot scale up to multiple different cloud environments; it only works for AWS. There are other products in the market for CSPM that can give you multi-cloud environment misconfigurations, even Microsoft for that matter. Regarding the integration of AWS Security Hub with third-party tools, I am not certain whether we can integrate them, but there is no need to do so. However, AWS Security Hub cannot integrate with other cloud providers, so it only supports the AWS environment. The compliance checks within AWS Security Hub are good, but we don't use them much. We utilize compliance frameworks such as CIS compliance frameworks and ISO 27017 framework, which are beneficial, but it can improve in other areas too, such as including NIST and other frameworks beyond just ISO and CIS. Improvements can be applicable for scalability, particularly on integration with multi-cloud environments, and compliance frameworks can be added for more variety as well. The unified dashboard in AWS Security Hub is adequate; I cannot say it is exceptional, but the content available in the dashboards is satisfactory for now.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Torq has helped a lot regarding SOC analyst efficiency."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"What I appreciate most about Torq is that it is an essential part of our system."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"The most beneficial aspect of Security Hub is its proactive capability, allowing us to identify potential security issues before they escalate."
"AWS Security Hub brings many features into one table that is quite useful, and the app team finds it easier to see what is missing."
"The solution shows us our compliance score."
"The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances available in the cloud."
"The most beneficial aspect of Security Hub is its proactive capability, allowing us to identify potential security issues before they escalate."
"Finding out if your infrastructure is secure is a valuable feature."
"AWS Security Hub's unified dashboard does help streamline my process of identifying vulnerabilities, but we don't use Inspector."
"It's a security posture management tool from AWS. Basically, it identifies misconfigurations, similar to Trusted Advisor but on a larger scale."
"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary."
"Each incident collected is orchestrated with automation that selects the security analyst to be involved, or provides complex execution plans for managing security incidents."
"The most valuable features are the orchestration because of the way in which it coordinates the logs from all the devices and it provides us with a high-level overview of the critical log information."
"The most valuable feature is automation."
"What I like about the Cortex team is that they have a dedicated select center where you can get service in minutes and that's extremely helpful."
"I have found the solution very useful, it integrates well with other platforms."
"The solution provides threat intelligence with EDR."
"It was easy to integrate Cortex with existing infrastructure and other tech tools."
 

Cons

"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"The initial deployment of Torq was not easy."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Regarding the pricing of Torq, I would say it is expensive."
"We need more granular-level customizations to enable or disable the rules in AWS Security Hub."
"AWS Security Hub cannot scale up to multiple different cloud environments; it only works for AWS."
"The solution lacks self-sufficiency."
"The solution will only give you insight if you have configure rule enabled. It should work more like Prisma Cloud and Dome9 which have a better approach."
"The user interface, graphs, and dashboards of the solution could improve in the future. They are not very sophisticated and could use an update."
"Security Hub is currently not worth investing in, as it requires more configurations and integration with other services to work effectively."
"From an improvement perspective, there is a need to add more compliance since, right now, AWS Security Hub only provides four to five compliances to control the tool."
"Although AWS Security Hub does a periodic scan of your overall infrastructure, it doesn't do it in real time."
"I would love to see more flexibility on what we can display and design on the dashboards."
"The solution is not a Palo Alto product so technical support is inadequate."
"Palo Alto needs to develop more AI-centric products."
"The price of the solution could be lower."
"It is not a very scalable solution."
"For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective."
"They should provide integration with machine learning platforms."
"The solution is very expensive."
 

Pricing and Cost Advice

Information not available
"Security Hub is not an expensive solution."
"AWS Security Hub is not an expensive tool. I would consider it to be a cheap solution. AWS Security Hub follows the PAYG pricing model, meaning you will have to pay for whatever you use."
"The price of the solution is not very competitive but it is reasonable."
"AWS Security Hub's pricing is pretty reasonable."
"The price of AWS Security Hub is average compared to other solutions."
"There are multiple subscription models, like yearly, monthly, and packaged."
"The pricing is fine. It is not an expensive tool."
"The cost is based on the number of compliances, core checks, and services required, and for more than 10,000 recommendations, the charge is just one dollar."
"It is expensive."
"It is approx $10,000 or $20,000 per year for two user licenses."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The solution is expensive."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"Cortex XSOAR's price could be lower."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
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Comparison Review

it_user186927 - PeerSpot reviewer
Director of Operations at a comms service provider with 10,001+ employees
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
10%
Construction Company
10%
Manufacturing Company
9%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
9%
Comms Service Provider
7%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise26
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel...
What needs improvement with AWS Security Hub?
AWS Security Hub cannot scale up to multiple different cloud environments; it only works for AWS. There are other pro...
What is your primary use case for AWS Security Hub?
The major use case for identifying misconfigurations within the AWS environment focuses on determining whether the ad...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
Regarding areas for improvement in Palo Alto Networks Cortex XSOAR, I want to highlight one concern about playbook cr...
What is your primary use case for Palo Alto Networks Cortex XSOAR?
My primary use cases for Palo Alto Networks Cortex XSOAR are malware incidents, specifically phishing-related inciden...
 

Also Known As

No data available
SQRRL
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Edmunds, Frame.io, GoDaddy, Realtor.com
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about AWS Security Hub vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.