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AWS Security Hub vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
5th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
AI-SOC (3rd), AI-Powered Security Automation (2nd)
AWS Security Hub
Ranking in Security Orchestration Automation and Response (SOAR)
6th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
26
Ranking in other categories
Cloud Security Posture Management (CSPM) (13th)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
51
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of March 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.2%, down from 5.1% compared to the previous year. The mindshare of AWS Security Hub is 6.6%, down from 9.9% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 8.8%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks Cortex XSOAR8.8%
Torq4.2%
AWS Security Hub6.6%
Other80.4%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
Karthik Ekambaram - PeerSpot reviewer
Director at Scybers
Has helped identify misconfigurations and prioritize risks but lacks multi-cloud support and deeper integration features
AWS Security Hub cannot scale up to multiple different cloud environments; it only works for AWS. There are other products in the market for CSPM that can give you multi-cloud environment misconfigurations, even Microsoft for that matter. Regarding the integration of AWS Security Hub with third-party tools, I am not certain whether we can integrate them, but there is no need to do so. However, AWS Security Hub cannot integrate with other cloud providers, so it only supports the AWS environment. The compliance checks within AWS Security Hub are good, but we don't use them much. We utilize compliance frameworks such as CIS compliance frameworks and ISO 27017 framework, which are beneficial, but it can improve in other areas too, such as including NIST and other frameworks beyond just ISO and CIS. Improvements can be applicable for scalability, particularly on integration with multi-cloud environments, and compliance frameworks can be added for more variety as well. The unified dashboard in AWS Security Hub is adequate; I cannot say it is exceptional, but the content available in the dashboards is satisfactory for now.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"What I appreciate most about Torq is that it is an essential part of our system."
"Easily integrates with third-party tools"
"Within AWS Security Hub, there is a feature for aggregating and prioritizing security findings which allows for better risk prioritization based on misconfiguration, as they know AWS thoroughly."
"The most valuable feature of the solution stems from the fact that it is easy to manage...It is a scalable solution."
"I rate Security Hub ten out of ten for stability."
"It's a security posture management tool from AWS. Basically, it identifies misconfigurations, similar to Trusted Advisor but on a larger scale."
"Finding out if your infrastructure is secure is a valuable feature."
"AWS Security Hub has very good integration features. It allows for AWS native services integration, and it helps us to integrate some of the services outside of AWS. They have partners, such as Amazon Preferred Network Partners (APN). If you have different security tools around APN, we can integrate those findings with AWS Security Hub reducing the need to refer to different portals or different UIs. You can have AWS Security Hub act as a single common go-to dashboard."
"I like that AWS Security Hub currently has several good features, around four or five. The technical support for AWS Security Hub is also responsive."
"Its agility and scalability are valuable."
"It is a scalable solution."
"I have no complaints about Cortex's stability."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
"It was easy to integrate Cortex with existing infrastructure and other tech tools."
"The solution provides threat intelligence with EDR."
"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary."
"Each incident collected is orchestrated with automation that selects the security analyst to be involved, or provides complex execution plans for managing security incidents."
 

Cons

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"The initial deployment of Torq was not easy."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Regarding the pricing of Torq, I would say it is expensive."
"The user interface, graphs, and dashboards of the solution could improve in the future. They are not very sophisticated and could use an update."
"We need more granular-level customizations to enable or disable the rules in AWS Security Hub."
"The solution will only give you insight if you have configure rule enabled. It should work more like Prisma Cloud and Dome9 which have a better approach."
"There is room for improvement in implementing AI capabilities. It would be beneficial for Security Hub to implement preventative measures and to directly apply recommendations instead of just suggesting them."
"I would like a more fine-grained capability for creating custom rules and a more user-friendly experience programmatically in writing queries and configuring custom security rules, making it quicker and easier."
"From an improvement perspective, there is a need to add more compliance since, right now, AWS Security Hub only provides four to five compliances to control the tool."
"The support must be quicker."
"Whenever my team gets some alarms from the central team, my team needs to initiate whether it's a real or false trigger. The central team needs to keep adjusting to the parameters or at least the concerned IPs, whether it's really from the company's pool of IPs, so the trigger process can be improved. In the next release of AWS Security Hub, I'd like a better dashboard that could result in better alert visibility."
"Palo Alto Networks Cortex XSOAR could improve the Panorama feature. We had to turn it off because it was not working properly."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"The configuration of the solution could improve it is difficult."
"There is room for improvement in support. The response time could be faster."
"The complexity of Cortex XSOAR has a trade-off with its versatility. The deployment requires integration and the development of integration modules."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"They should provide integration with machine learning platforms."
 

Pricing and Cost Advice

Information not available
"The cost is based on the number of compliances, core checks, and services required, and for more than 10,000 recommendations, the charge is just one dollar."
"AWS Security Hub's pricing is pretty reasonable."
"The pricing is fine. It is not an expensive tool."
"There are multiple subscription models, like yearly, monthly, and packaged."
"The price of AWS Security Hub is average compared to other solutions."
"Security Hub is not an expensive solution."
"AWS Security Hub is not an expensive tool. I would consider it to be a cheap solution. AWS Security Hub follows the PAYG pricing model, meaning you will have to pay for whatever you use."
"The price of the solution is not very competitive but it is reasonable."
"The solution's cost is high."
"Cortex XSOAR's price could be lower."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The solution is expensive."
"The solution's cost is reasonable."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
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Comparison Review

it_user186927 - PeerSpot reviewer
Director of Operations at a comms service provider with 10,001+ employees
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
6%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
10%
Government
7%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise12
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise26
 

Questions from the Community

What needs improvement with Torq?
We do not utilize the AI features that much. When it comes to general AI features of Torq, we are just slowly startin...
What is your primary use case for Torq?
Torq markets itself as a security tool, and we do use them for security, but not in the traditional sense they market...
What advice do you have for others considering Torq?
I would rate Torq an eight overall. I feel that Torq is as good as the effort you put into it. The limitations are ve...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel...
What do you like most about AWS Security Hub?
The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances...
What needs improvement with AWS Security Hub?
AWS Security Hub cannot scale up to multiple different cloud environments; it only works for AWS. There are other pro...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
Regarding areas for improvement in Palo Alto Networks Cortex XSOAR, I want to highlight one concern about playbook cr...
 

Also Known As

No data available
SQRRL
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Edmunds, Frame.io, GoDaddy, Realtor.com
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about AWS Security Hub vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.