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AWS Security Hub vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
6th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
AI-SOC (7th), AI-Powered Security Automation (2nd)
AWS Security Hub
Ranking in Security Orchestration Automation and Response (SOAR)
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
26
Ranking in other categories
Cloud Security Posture Management (CSPM) (15th)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of February 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.5%, down from 4.8% compared to the previous year. The mindshare of AWS Security Hub is 6.5%, down from 9.9% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 9.0%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks Cortex XSOAR9.0%
Torq4.5%
AWS Security Hub6.5%
Other80.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
Karthik Ekambaram - PeerSpot reviewer
Director at Scybers
Has helped identify misconfigurations and prioritize risks but lacks multi-cloud support and deeper integration features
AWS Security Hub cannot scale up to multiple different cloud environments; it only works for AWS. There are other products in the market for CSPM that can give you multi-cloud environment misconfigurations, even Microsoft for that matter. Regarding the integration of AWS Security Hub with third-party tools, I am not certain whether we can integrate them, but there is no need to do so. However, AWS Security Hub cannot integrate with other cloud providers, so it only supports the AWS environment. The compliance checks within AWS Security Hub are good, but we don't use them much. We utilize compliance frameworks such as CIS compliance frameworks and ISO 27017 framework, which are beneficial, but it can improve in other areas too, such as including NIST and other frameworks beyond just ISO and CIS. Improvements can be applicable for scalability, particularly on integration with multi-cloud environments, and compliance frameworks can be added for more variety as well. The unified dashboard in AWS Security Hub is adequate; I cannot say it is exceptional, but the content available in the dashboards is satisfactory for now.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"What I appreciate most about Torq is that it is an essential part of our system."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"The most beneficial aspect of Security Hub is its proactive capability, allowing us to identify potential security issues before they escalate."
"Cloudposse is a valuable feature as it guarantees my security."
"I rate Security Hub ten out of ten for stability."
"The advantage is that it is cloud-native, and we do not need to install agents or sensors to find findings."
"AWS Security Hub provides comprehensive alerts about potential compliance issues with CIS standards. The integration with third-party tools is another excellent feature. All our workloads are on AWS."
"Finding out if your infrastructure is secure is a valuable feature."
"The solution shows us our compliance score."
"The most valuable feature of AWS Security Hub is the ability to track when monitoring is not enabled on any of my resources."
"The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"The product is quite easy to use."
"The orchestration in XSOAR is significantly easier compared to other SOAR tools I've used."
"It is a scalable solution. I would rate scalability a ten out of ten."
"Its agility and scalability are valuable."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary."
 

Cons

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"The initial deployment of Torq was not easy."
"AWS Security Hub's configuration and integration are areas where it lacks and needs to improve."
"I would like a more fine-grained capability for creating custom rules and a more user-friendly experience programmatically in writing queries and configuring custom security rules, making it quicker and easier."
"Whenever my team gets some alarms from the central team, my team needs to initiate whether it's a real or false trigger. The central team needs to keep adjusting to the parameters or at least the concerned IPs, whether it's really from the company's pool of IPs, so the trigger process can be improved. In the next release of AWS Security Hub, I'd like a better dashboard that could result in better alert visibility."
"AWS Security Hub cannot scale up to multiple different cloud environments; it only works for AWS."
"Shortening the response time for support tickets, particularly in production issues, could make the service more efficient."
"The solution should be easier to learn and use"
"Many findings are too generic or irrelevant to the environment, which can lead to false positives."
"Security Hub is currently not worth investing in, as it requires more configurations and integration with other services to work effectively."
"There should be an on-premise version available for customers to have different choices."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
"The formats are not compatible, are readily not available, and are not readable."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
"I think Palo Alto Networks Cortex XSOAR can be improved as it has a little bit higher cost than any other SOAR."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"The user interface (UI) is quite heavy and takes time to load, which is a major drawback."
 

Pricing and Cost Advice

Information not available
"Security Hub is not an expensive solution."
"AWS Security Hub is not an expensive tool. I would consider it to be a cheap solution. AWS Security Hub follows the PAYG pricing model, meaning you will have to pay for whatever you use."
"There are multiple subscription models, like yearly, monthly, and packaged."
"The cost is based on the number of compliances, core checks, and services required, and for more than 10,000 recommendations, the charge is just one dollar."
"The price of AWS Security Hub is average compared to other solutions."
"The pricing is fine. It is not an expensive tool."
"The price of the solution is not very competitive but it is reasonable."
"AWS Security Hub's pricing is pretty reasonable."
"Cortex XSOAR's price could be lower."
"The solution's cost is high."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The solution is expensive."
"The solution is a bit on the expensive side."
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Comparison Review

it_user186927 - PeerSpot reviewer
Director of Operations at a comms service provider with 10,001+ employees
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Government
7%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise12
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise25
 

Questions from the Community

What needs improvement with Torq?
Regarding the downsides of Torq, one issue is that as a SaaS product, I sometimes encounter transparency issues about...
What is your primary use case for Torq?
My role is Cyber Security Engineer, and we use Torq for our case management platform, automating some of our phishing...
What advice do you have for others considering Torq?
Torq's maintenance requirements depend on how you define maintenance. While Torq handles the platform's overall relia...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel...
What do you like most about AWS Security Hub?
The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances...
What needs improvement with AWS Security Hub?
AWS Security Hub cannot scale up to multiple different cloud environments; it only works for AWS. There are other pro...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. ...
 

Also Known As

No data available
SQRRL
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Edmunds, Frame.io, GoDaddy, Realtor.com
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about AWS Security Hub vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: December 2025.
881,757 professionals have used our research since 2012.