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Palo Alto Networks Cortex XSOAR vs ThreatConnect Threat Intelligence Platform (TIP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
47
Ranking in other categories
SOC as a Service (2nd)
ThreatConnect Threat Intell...
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Threat Intelligence Platforms (6th)
 

Mindshare comparison

As of May 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 10.9%, down from 12.8% compared to the previous year. The mindshare of ThreatConnect Threat Intelligence Platform (TIP) is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Aadarsh Dawn - PeerSpot reviewer
Offers features like response capabilities and automation response and automation orchestration
ThreatConnect aggregates and operationalizes Threat intelligence data and sources across internal client environments. It leverages Automation and built in Case Management to streamline and automate threat intelligence-driven processes and investigations within client environments ThreatConnect…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From the security team's standpoint, the solution has improved our organization's overall cybersecurity."
"The automation is excellent."
"Each incident collected is orchestrated with automation that selects the security analyst to be involved, or provides complex execution plans for managing security incidents."
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"The product’s stability is good."
"It is a scalable solution. I would rate scalability a ten out of ten."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
"The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
"The most valuable features are ease of use and the ability to customize it."
"The product automatically generated a threat score based on the maliciousness of an IP."
"The tool's installation, integration, and playbooks are very straightforward."
"ThreatConnect has a highly user-friendly interface."
"We have been able to see a return on investment as our clients believe in us more."
"I like their customer support."
"It's a solid platform and is stable enough. It is not complicated and is easy to use."
 

Cons

"The solution is very expensive."
"Creating complex playbooks using coding languages, such as Python, could be easier."
"The dashboard could be better."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
"The price of the solution could be lower."
"Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs."
"I would love to see more flexibility on what we can display and design on the dashboards."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
"Sometimes, when using the solution, it slows down, affecting our ability to mitigate threats."
"It would be good to have more feeds and more integrated sources for enrichment."
"Integration is an area that could use some improvement."
"I would like to see improvements in the time zone support of their customer service, considering users are from different time zones."
"I couldn’t get any training videos online when I was working with the tool."
"Support is an area with which nobody is ever fully satisfied, so it can be improved."
"They should make it a little bit easier to generate events and share them with the community"
 

Pricing and Cost Advice

"It is expensive."
"Cortex XSOAR's price could be lower."
"The solution's cost is reasonable."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The solution's cost is high."
"There is a perception that it is priced very high compared to other solutions."
"The solution is expensive."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The price of this product is in the mid-range, not too expensive, nor inexpensive."
"I rate the product price as six on a scale of one to ten, where one is extremely expensive, and ten means it is cheap."
"The price could be better."
"The tool is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
8%
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
What do you like most about ThreatConnect Threat Intelligence Platform (TIP)?
The product automatically generated a threat score based on the maliciousness of an IP.
What is your experience regarding pricing and costs for ThreatConnect Threat Intelligence Platform (TIP)?
The pricing seems a bit high for smaller companies. It would be beneficial if they had pricing tailored to different client sizes.
What needs improvement with ThreatConnect Threat Intelligence Platform (TIP)?
I would like to see improvements in the time zone support of their customer service, considering users are from different time zones. Additionally, the pricing is high for smaller organizations, so...
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Interactive Demo

 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Oracle, IBM, General Dynamics, Scotiabank, Sony, Athena Health, Berkshire Hathaway Energy, Workday, TikTok
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. ThreatConnect Threat Intelligence Platform (TIP) and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.