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Palo Alto Networks Cortex XSOAR vs ThreatConnect Threat Intelligence Platform (TIP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
ThreatConnect Threat Intell...
Ranking in Security Orchestration Automation and Response (SOAR)
17th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Threat Intelligence Platforms (6th)
 

Mindshare comparison

As of April 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 11.0%, down from 12.9% compared to the previous year. The mindshare of ThreatConnect Threat Intelligence Platform (TIP) is 1.8%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Aadarsh Dawn - PeerSpot reviewer
Offers features like response capabilities and automation response and automation orchestration
ThreatConnect aggregates and operationalizes Threat intelligence data and sources across internal client environments. It leverages Automation and built in Case Management to streamline and automate threat intelligence-driven processes and investigations within client environments ThreatConnect…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"The pricing is very good."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"The solution is user-friendly and easy to configure."
"It is a scalable solution."
"Palo Alto has gotten the investigators more presence to actually go in the report because being that the platform will email the investigator that it's been assigned to, now the investigators will jump in there and start going through the review process a lot quicker."
"Many different playbooks are available and can be customized."
"Palo Alto is easy to use."
"We have been able to see a return on investment as our clients believe in us more."
"It's a solid platform and is stable enough. It is not complicated and is easy to use."
"The product automatically generated a threat score based on the maliciousness of an IP."
"The most valuable features are ease of use and the ability to customize it."
"The tool's installation, integration, and playbooks are very straightforward."
"I like their customer support."
"ThreatConnect has a highly user-friendly interface."
 

Cons

"The solution's technical support could be better."
"The complexity of Cortex XSOAR has a trade-off with its versatility. The deployment requires integration and the development of integration modules."
"The solution is complicated to learn."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"There is room for improvement in support. The response time could be faster."
"The integration could be better. Cortex, for example, does not work with iPhone."
"The configuration of the solution could improve it is difficult."
"There is room for improvement in terms of the pricing model."
"They should make it a little bit easier to generate events and share them with the community"
"Support is an area with which nobody is ever fully satisfied, so it can be improved."
"Integration is an area that could use some improvement."
"It would be good to have more feeds and more integrated sources for enrichment."
"Sometimes, when using the solution, it slows down, affecting our ability to mitigate threats."
"I couldn’t get any training videos online when I was working with the tool."
"I would like to see improvements in the time zone support of their customer service, considering users are from different time zones."
 

Pricing and Cost Advice

"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"The solution is a bit on the expensive side."
"Cortex XSOAR's price could be lower."
"The solution is based on an annual licensing model that is expensive."
"The solution is expensive."
"There is a yearly license required for this solution and it is expensive."
"The price could be better."
"The price of this product is in the mid-range, not too expensive, nor inexpensive."
"The tool is expensive."
"I rate the product price as six on a scale of one to ten, where one is extremely expensive, and ten means it is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Financial Services Firm
17%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
What do you like most about ThreatConnect Threat Intelligence Platform (TIP)?
The product automatically generated a threat score based on the maliciousness of an IP.
What is your experience regarding pricing and costs for ThreatConnect Threat Intelligence Platform (TIP)?
The pricing seems a bit high for smaller companies. It would be beneficial if they had pricing tailored to different client sizes.
What needs improvement with ThreatConnect Threat Intelligence Platform (TIP)?
I would like to see improvements in the time zone support of their customer service, considering users are from different time zones. Additionally, the pricing is high for smaller organizations, so...
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Interactive Demo

 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Oracle, IBM, General Dynamics, Scotiabank, Sony, Athena Health, Berkshire Hathaway Energy, Workday, TikTok
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. ThreatConnect Threat Intelligence Platform (TIP) and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.