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Palo Alto Networks Cortex XSOAR vs ThreatConnect Threat Intelligence Platform (TIP) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
6th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
AI-SOC (7th), AI-Powered Security Automation (2nd)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
SOC as a Service (2nd)
ThreatConnect Threat Intell...
Ranking in Security Orchestration Automation and Response (SOAR)
15th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
Threat Intelligence Platforms (TIP) (6th)
 

Mindshare comparison

As of February 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.5%, down from 4.8% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 9.0%, down from 11.2% compared to the previous year. The mindshare of ThreatConnect Threat Intelligence Platform (TIP) is 2.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks Cortex XSOAR9.0%
Torq4.5%
ThreatConnect Threat Intelligence Platform (TIP)2.5%
Other84.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.
SV
Automation tester at a consultancy with 51-200 employees
Centralized threat insights have streamlined detection and automated phishing response
Based on my experience, ThreatConnect Threat Intelligence Platform (TIP) is already doing a great job in the market by decreasing threats from external sources. A few improvements I would suggest include integration enhancements, as users report that some integrations could be tighter or easier to configure. Additionally, plug and play connectors for popular security tools and threat feeds could streamline operations. There could also be easier event generation and sharing, as some reviewers mentioned that generating and sharing events or intelligence with internal teams or external partners is not as smooth as it could be. Improved pricing or tiered options could make it more accessible, especially for smaller organizations that do not require all enterprise features. Some users find the interface complex, particularly for everyday tasks such as filtering, tagging, or navigating playbooks. A more intuitive UI that aligns with typical analyst workflows would reduce the learning curve and boost productivity. To improve my rating closer to ten, the user interface can be simplified, as it is complex. Enhancing user experience and providing richer enrichment sources would further increase its value. Addressing these areas would make the platform more intuitive, comprehensive, and easier to adopt across all teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about Torq is that it is an essential part of our system."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"I chose Cortex XSOAR because the client also has Palo Alto firewalls. I can incorporate the data from the Palo Alto firewalls into Cortex and send it into the same data lake to manipulate that data. It lets me manage and monitor the data in one place."
"The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"The product’s stability is good."
"The solution is very reliable."
"It was easy to integrate Cortex with existing infrastructure and other tech tools."
"The automation is excellent."
"I like their customer support."
"The product automatically generated a threat score based on the maliciousness of an IP."
"ThreatConnect Threat Intelligence Platform (TIP) has positively impacted our organization by significantly reducing response times and improving detection accuracy by ensuring only high-confidence, context-rich indicators are pushed to security controls."
"We have been able to see a return on investment as our clients believe in us more."
"The tool's installation, integration, and playbooks are very straightforward."
"It's a solid platform and is stable enough. It is not complicated and is easy to use."
"ThreatConnect Threat Intelligence Platform (TIP) has a significant positive impact on our organization by improving our ability to detect, prioritize, and respond to threats quickly through centralized and enriched threat intelligence."
"ThreatConnect has a highly user-friendly interface."
 

Cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial deployment of Torq was not easy."
"The dashboard performance could be improved."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
"The solution should be made a bit cheaper."
"The solution's technical support could be better."
"We need a little hands-on experience to install the solution."
"Its dashboard features need improvement."
"The solution is very expensive."
"Support is an area with which nobody is ever fully satisfied, so it can be improved."
"It would be good to have more feeds and more integrated sources for enrichment."
"Sometimes, when using the solution, it slows down, affecting our ability to mitigate threats."
"Integration is an area that could use some improvement."
"ThreatConnect Threat Intelligence Platform (TIP) could be improved by simplifying the user interface to better fit day-to-day analyst workflow and reducing the complexity of configuring playbook and score logic."
"They should make it a little bit easier to generate events and share them with the community"
"Some users find the interface complex, particularly for everyday tasks such as filtering, tagging, or navigating playbooks."
"Some users find the interface complex, particularly for everyday tasks such as filtering, tagging, or navigating playbooks."
 

Pricing and Cost Advice

Information not available
"It is approx $10,000 or $20,000 per year for two user licenses."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"The solution is expensive."
"The solution's cost is reasonable."
"The solution is based on an annual licensing model that is expensive."
"The solution's cost is high."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"The price of this product is in the mid-range, not too expensive, nor inexpensive."
"I rate the product price as six on a scale of one to ten, where one is extremely expensive, and ten means it is cheap."
"The tool is expensive."
"The price could be better."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
Financial Services Firm
17%
Comms Service Provider
7%
Retailer
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise25
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise23
Large Enterprise4
 

Questions from the Community

What needs improvement with Torq?
Regarding the downsides of Torq, one issue is that as a SaaS product, I sometimes encounter transparency issues about...
What is your primary use case for Torq?
My role is Cyber Security Engineer, and we use Torq for our case management platform, automating some of our phishing...
What advice do you have for others considering Torq?
Torq's maintenance requirements depend on how you define maintenance. While Torq handles the platform's overall relia...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. ...
What needs improvement with ThreatConnect Threat Intelligence Platform (TIP)?
ThreatConnect Threat Intelligence Platform (TIP) could be improved by simplifying the user interface to better fit da...
What is your primary use case for ThreatConnect Threat Intelligence Platform (TIP)?
ThreatConnect Threat Intelligence Platform (TIP) serves as the primary platform in our organization for IOC aggregati...
 

Also Known As

No data available
Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Customer Case Studies & Use Cases
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. ThreatConnect Threat Intelligence Platform (TIP) and other solutions. Updated: December 2025.
881,757 professionals have used our research since 2012.