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NetWitness NDR vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Implementing NetWitness NDR enhances security, improves network visibility, reduces costs, and boosts efficiency and productivity for businesses.
Sentiment score
7.4
Cortex XSOAR enhances ROI by automating SOC tasks, optimizing operations, and requiring mature processes for effective integration.
 

Customer Service

Sentiment score
7.3
NetWitness NDR's customer service is generally efficient and highly regarded, though some users report occasional slow response times.
Sentiment score
6.4
Cortex XSOAR customer service is praised for knowledge and responsiveness, though some report delays and unhelpfulness in support interactions.
Their support has been better than Anomali's and they are more responsive.
 

Scalability Issues

Sentiment score
7.0
NetWitness NDR is scalable for large enterprises, though some users report issues with scalability and agent migration.
Sentiment score
7.5
Palo Alto Networks Cortex XSOAR excels in scalability, integrating well with APIs and scaling across diverse organizational environments.
The scalability of Palo Alto Networks Cortex XSOAR supports our growth and security needs because we can integrate various tools and continuously add more capability.
 

Stability Issues

Sentiment score
7.7
NetWitness NDR is generally reliable, providing real-time data and stability, though minor technical issues are occasionally reported.
Sentiment score
7.7
Palo Alto Networks Cortex XSOAR is stable and reliable, with minor bugs mostly related to updates and proper configuration.
 

Room For Improvement

NetWitness NDR requires improvements in UI, scalability, detectability, integration, session times, pricing, training, and features, making it complex and slow.
Cortex XSOAR requires improvement in pricing, user interface, integrations, customization, stability, automation, support, and licensing costs.
The deployment requires integration and the development of integration modules.
One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quickly we can access the information needed for investigation.
 

Setup Cost

Palo Alto Networks Cortex XSOAR is costly but valued for features and support, though potentially unsuitable for small businesses.
 

Valuable Features

NetWitness NDR offers high detection rates, real-time malware response, third-party integration, and a user-friendly, interoperable interface with advanced analytics.
Cortex XSOAR excels in automation, integration, and customization, enhancing security management with AI-driven threat intelligence and incident response.
If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier.
Execution of automatic tasks for collecting, enriching, and correlating security events from hundreds of different technologies.
 

Categories and Ranking

NetWitness NDR
Ranking in Security Orchestration Automation and Response (SOAR)
25th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Endpoint Protection Platform (EPP) (59th), Threat Intelligence Platforms (36th), Endpoint Detection and Response (EDR) (63rd), Network Detection and Response (NDR) (20th), Extended Detection and Response (XDR) (37th)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
47
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of May 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of NetWitness NDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 10.9%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

SupravatMaji - PeerSpot reviewer
Beneficial single unified dashboard, good native application integration, and high availability
My advice to those wanting to implement RSA NetWitness Network is they have to first do a little due diligence, such as the exact requirement based on their needs. That will give them a direction for their investment because otherwise, the bill of material or bill of quantity (BOQ) may be higher side. It is important to do good due intelligence on the environment, see the exact requirement, and then go ahead with the solution. The solution is perfectly stable. I rate RSA NetWitness Network a nine out of ten.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
17%
Government
9%
Manufacturing Company
9%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
 

Also Known As

RSA ECAT, NetWitness Network
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

ADP, Ameritas, Partners Healthcare
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about NetWitness NDR vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.