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Exabeam vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
6th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
AI-SOC (7th), AI-Powered Security Automation (2nd)
Exabeam
Ranking in Security Orchestration Automation and Response (SOAR)
11th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Security Information and Event Management (SIEM) (15th), User Entity Behavior Analytics (UEBA) (1st), Security Incident Response (5th), Threat Intelligence Platforms (TIP) (10th), AI-Powered Cybersecurity Platforms (10th)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of February 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.5%, down from 4.8% compared to the previous year. The mindshare of Exabeam is 2.7%, up from 1.7% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 9.0%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks Cortex XSOAR9.0%
Torq4.5%
Exabeam2.7%
Other83.8%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
DH
Solution Architect at CTC
Improved threat detection has provided clear user risk insights and streamlined incident response
Exabeam's UEBA is the most valuable feature that I have found so far. Exabeam's UEBA displays the type of description that it could show in a console regarding one particular user, the rating that it shows, and how vulnerable the user is, which is very good. Exabeam's automation for incident response is very good. The machine learning capabilities of Exabeam are also good.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"What I appreciate most about Torq is that it is an essential part of our system."
"The Exabeam SIEM has a user friendly UI interface."
"It's a very user-friendly product and it's a very comprehensive technology."
"Exabeam Fusion SIEM has a good performance and more advantages than traditional solutions."
"The most valuable feature of Exabeam is the timeline creation based on log sources, which helps in security investigations."
"Exabeam is very easy to use, with a straightforward platform and workflow, unlike other tools that require more expertise."
"I have customers that like the EUBA functionality of it. The solution has the ability to build a session, basically. It pulls a lot of information together, for example, everything a user does in a specific timeframe. It's quite helpful."
"Timeline based analysis; good platform support"
"The solution's automation capabilities are great."
"It is quite scalable. I would rate it a ten out of ten."
"The product is quite easy to use."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
"It’s easy to install."
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information."
"The solution provides threat intelligence with EDR."
"The solution is user-friendly and easy to configure."
 

Cons

"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Updating the new release of Exabeam Fusion SIEM takes time and slows our performance."
"One area that needs improvement is interacting with Exabeam's API. There was a headache regarding the API; the documentation wasn't clear, and the syntax wasn't very precise."
"The organzation is rigid and not flexible in the way they operate"
"The only problem is that the UI is not very impressive."
"Adding to the number of certifications that they have, for example, ISO 27001, would be helpful."
"We use the on-prem Exabeam product and face limitations using the web UI and administration of custom models and rules."
"Exabeam needs to improve its adaptive nature towards rules and its capability to understand the entire client environment faster."
"They should provide detailed information about detecting phishing emails."
"It was expensive, making it essential for the customer to evaluate whether ROI is coming from the business model, as they are also acting as a SOC provider."
"It is not a very scalable solution."
"Palo Alto Networks Cortex XSOAR could improve the look, feel, and management of the cloud console. Additionally, the user could be more easily integrated."
"Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners."
"It is been decommissioned by Palo Alto."
"There is room for improvement in support. The response time could be faster."
"The solution is very expensive."
"The complexity of Cortex XSOAR has a trade-off with its versatility. The deployment requires integration and the development of integration modules."
 

Pricing and Cost Advice

Information not available
"Exabeam Fusion SIEM's pricing is reasonable."
"They have a great model for pricing that can be based either on user count or gigabits per day."
"Exabeam is not a cheap solution."
"The solution is expensive."
"There is an annual license required to use Exabeam Fusion SIEM. The price of the solution should be reduced."
"The platform is not extremely expensive compared to its direct competitors; I would rate its pricing around six out of ten."
"The solution's pricing needs improvement."
"It is approx $10,000 or $20,000 per year for two user licenses."
"There is a yearly license required for this solution and it is expensive."
"It is expensive."
"The solution is expensive."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"There is a perception that it is priced very high compared to other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise25
 

Questions from the Community

What needs improvement with Torq?
Regarding the downsides of Torq, one issue is that as a SaaS product, I sometimes encounter transparency issues about...
What is your primary use case for Torq?
My role is Cyber Security Engineer, and we use Torq for our case management platform, automating some of our phishing...
What advice do you have for others considering Torq?
Torq's maintenance requirements depend on how you define maintenance. While Torq handles the platform's overall relia...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendli...
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on...
What needs improvement with Exabeam Fusion SIEM?
Exabeam's integration capabilities are not good, as Exabeam has a very limited number of integrations and no out-of-b...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. ...
 

Also Known As

No data available
No data available
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Hulu, ADP, Safeway, BBCN Bank
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Exabeam vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: December 2025.
881,757 professionals have used our research since 2012.