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Elastic Security vs Fortinet FortiSOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
16
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Elastic Security
Ranking in Security Orchestration Automation and Response (SOAR)
11th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Log Management (11th), Security Information and Event Management (SIEM) (7th), Endpoint Detection and Response (EDR) (15th), Extended Detection and Response (XDR) (12th)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
12th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.6%, down from 5.7% compared to the previous year. The mindshare of Elastic Security is 5.1%, up from 4.6% compared to the previous year. The mindshare of Fortinet FortiSOAR is 3.6%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.6%
Elastic Security5.1%
Fortinet FortiSOAR3.6%
Other87.7%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
Laurentiu Popescu - PeerSpot reviewer
Chief Product Officer at ClusterPower
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"What I appreciate most about Torq is that it is an essential part of our system."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"According to positive outcomes, Torq reduced manual work and made incident response more efficient."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"The stability of the solution is good."
"Elastic Security makes data communication easier."
"I would advise others to use this solution as it is relatively low cost and the implementation is quick, giving you results faster."
"The most valuable feature is the scalability. We are in Indonesia, more engineers understand Elastic Security here. So it is easier to scale and also develop. In features, the discovery to query all the logs is very important to us. It is very easy, especially with the query function and the feature to generate alerts and create tools. Sometimes we use the alert security dashboard to monitor our clients."
"The most valuable feature of Elastic Security is that you can install agents, and they are not separately licensed."
"The most valuable thing is that this solution is widely used for work management and research. It's easy to jump into the security use case with the same technology."
"ELK is open-source, and it will give you the framework you need to build everything from scratch."
"Overall, the product is very stable and it is well-liked."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"We use the product for security."
"The fabrication, management, and communication across a single platform is beautiful."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"The initial setup is straightforward."
"Generally, the tool helps just automating a lot of manual load or repetitive tasks."
"My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
 

Cons

"If Torq could enhance its AI features, it would benefit customers significantly by making the platform even more user-friendly."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"The initial deployment of Torq was not easy."
"Regarding the pricing of Torq, I would say it is expensive."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial configuration and setup are complicated and not straightforward."
"The solution is stable if you don't touch it too much. Meaning, it's technically stable, but if there is a period of downtime, you will face quite a big hiccup in getting it running again and stabilized."
"One thing they could add is a quick step to enable users who don't have a solid background to build a dashboard and quickly search, without difficulty."
"The Integration module could be improved. It is a pain to build integration with any product. We have to do parking and so on. It's not like other commercial solutions that use profile integration. I would also see more detection features on the SIEM side."
"Better integration with third-party APMs would be really good."
"Elastic Security can be a bit difficult to use if a person only has experience in SMBs with tools like Zoho. The product can also be difficult for those who have never dealt with query language."
"The process of designing dashboards is a little cumbersome in Kibana. Unless you are an expert, you will not be able to use it. The process should be pretty straightforward. The authentication feature is what we are looking for. We would love to have a central authentication system in the open-source edition without the need for a license or an enterprise license. If they can give at least a simple authentication system within a company. In a large organization, authentication is very essential for security because logs can contain a lot of confidential data. Therefore, an authentication feature for who accesses it should be there."
"The training that is offered for Elastic is in need of improvement because there is no depth to it."
"The ease of playbook creation on FortiSOAR needs improvement."
"Technical support could be improved."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The orchestration needs to be improved and most of its functionalities are yet to be operational, I have tried to click on the icons but they do not work."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"The technology and integrations are important so should continue to be enhanced."
"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."
"Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet the AI-based threats that are out there."
"Fortinet is good, however, as they get into security analytics, while their support is okay, sometimes it requires some hand-holding and their response is probably not as good as Palo Alto."
 

Pricing and Cost Advice

Information not available
"We use the open-source version, so there is no charge for this solution."
"The solution is free."
"This is an open-source product, so there are no costs."
"It is easy to deploy, easy to use, and you get everything you need to become operational with it, and have nothing further to pay unless you want the OLED plugin."
"The price is reasonable. It probably costs the same as ArcSight and LogRhythm SIEM. FortiSIEM might cost less than Elastic Security. There are no hidden or additional costs."
"There is no charge for using the open-source version."
"Compared to other tools, Elastic Security is a cheaper solution."
"The product offers an amazing pricing structure. Price-wise, the product is very competitive."
"Fortinet FortiSOAR is an expensive solution."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Fortinet FortiSOAR is expensive."
"Pricing is fine compared to other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
9%
Comms Service Provider
9%
Financial Services Firm
8%
Government
8%
Manufacturing Company
8%
Financial Services Firm
13%
Computer Software Company
7%
Outsourcing Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise15
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with Torq?
The only thing is more out-of-the-box integrations. Torq already has a lot of supported integrations and adding new o...
What is your primary use case for Torq?
For Torq, first of all, it's a hyperautomation and AI assistant usage. Our EDR SentinelOne is integrated in Torq and ...
What advice do you have for others considering Torq?
I think I have told everything about Torq that I can share at this stage, but I am still in the process of learning t...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What needs improvement with Elastic Security?
I do not have any specific recommendations for improvements in Elastic Security, but I feel that the AI module should...
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...
What is your primary use case for Fortinet FortiSOAR?
I have been working in my field for almost four years, but right now I am not using it because my current company is ...
 

Also Known As

No data available
Elastic SIEM, ELK Logstash
CyberSponse, FortiSOAR
 

Overview

 

Sample Customers

Information Not Available
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Information Not Available
Find out what your peers are saying about Elastic Security vs. Fortinet FortiSOAR and other solutions. Updated: June 2026.
908,858 professionals have used our research since 2012.