No more typing reviews! Try our Samantha, our new voice AI agent.

Elastic Security vs Fortinet FortiSOAR comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Elastic Security
Ranking in Security Orchestration Automation and Response (SOAR)
11th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Log Management (13th), Security Information and Event Management (SIEM) (7th), Endpoint Detection and Response (EDR) (19th), Extended Detection and Response (XDR) (12th)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.8%, down from 5.5% compared to the previous year. The mindshare of Elastic Security is 5.0%, up from 4.7% compared to the previous year. The mindshare of Fortinet FortiSOAR is 3.8%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.8%
Fortinet FortiSOAR3.8%
Elastic Security5.0%
Other87.4%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at Swimlane
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
Laurentiu Popescu - PeerSpot reviewer
Chief Product Officer at ClusterPower
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Almost four or five hours of work is now completed in four or five minutes."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"Torq has helped a lot regarding SOC analyst efficiency."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"The tool's functionality is good for overall security and incident response times."
"Elastic Security is very customizable, and the dashboards are very easy to build."
"The solution has very good logging functionality, the aggregation capability is quite useful, the solution is quite stable, the performance has been good, and the solution scales well."
"Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing."
"ELK Logstash is easy and fast, at least for the initial setup with the out of box uses."
"The product in general has come very far and it's gotten a lot better over the years."
"Just the ability to do a lot more than just up-down is nice, which a lot of people take for granted."
"Elastic Security offers advanced features such as machine learning and integration with ChatGPT."
"The playbook and the dashboard of FortiSOAR are really informative."
"The reputation of the brand is very good."
"The solution automates everything using the playbooks and pre-deployed response mitigation scenarios."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"We use the product for security."
"The solution is easy to implement and includes 450 built-in connectors."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"I like that the solution is integrated with FortiAnalyzer, it's the best feature."
 

Cons

"Regarding the pricing of Torq, I would say it is expensive."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."
"The initial deployment of Torq was not easy."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"The documentation for this solution is very important, and more needs to be developed."
"The solution does not have a UI and this is one of the reasons we are looking for another solution."
"We are paying dearly for the guy who is working on the ELK Stack. That knowledge is quite rare and hard to come by. For difficulty and availability of resources, I would rate it a five out of 10."
"Elastic Security consumes a lot of resources, requiring a substantial deployment setup."
"It could use maybe a little more on the Linux side."
"There is room for improvement in the Kibana dashboard and in the asset management for the program."
"Its documentation should be a bit better. I have to spend at least a couple of hours to find the solution for a simple thing. When we buy Elastic, training is not included for free with Elastic. We have to pay extra for the training. They should include training in the price."
"The tool should improve its scalability."
"The tool's user interface is an area of concern where improvements are needed."
"The ease of playbook creation on FortiSOAR needs improvement."
"The solution doesn't connect well with the network devices."
"The area that needs improvement is integration with multiple third-party vendors."
"Fortinet FortiSOAR should improve its analysis."
"Technical support could be improved."
"FortiSOAR needs to improve the response time for executing playbooks."
"We need more fine-tuning for ChatGPT, especially when creating connectors."
 

Pricing and Cost Advice

Information not available
"It is easy to deploy, easy to use, and you get everything you need to become operational with it, and have nothing further to pay unless you want the OLED plugin."
"There is no charge for using the open-source version."
"We are using the free, open-source version of this solution."
"The tool's pricing is flexible and comes at unit cost. You don't have to pay for everything."
"The product offers an amazing pricing structure. Price-wise, the product is very competitive."
"We use the open-source version, so there is no charge for this solution."
"It's a monthly cost with Elastic SIEM, but I am not sure of the exact cost."
"I find it better than Splunk in terms of cost-effectiveness. For cost-effectiveness, I would rate it a nine out of 10."
"Fortinet FortiSOAR is expensive."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Pricing is fine compared to other solutions."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Fortinet FortiSOAR is an expensive solution."
report
Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
900,838 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Manufacturing Company
10%
Comms Service Provider
10%
Comms Service Provider
9%
Financial Services Firm
9%
Government
8%
Computer Software Company
8%
Financial Services Firm
13%
Computer Software Company
8%
Healthcare Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise15
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with Torq?
I do not dislike anything about Torq because it has satisfied all of our use cases and requirements. We contacted sup...
What is your primary use case for Torq?
Initially, we were using Slack for small automations, such as creating pipelines or shutting down servers. For exampl...
What advice do you have for others considering Torq?
I have been working for five years with experience in the IT field. Torq is very good. It manages everything. I would...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What needs improvement with Elastic Security?
I do not have any specific recommendations for improvements in Elastic Security, but I feel that the AI module should...
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...
What is your primary use case for Fortinet FortiSOAR?
I have been working in my field for almost four years, but right now I am not using it because my current company is ...
 

Also Known As

No data available
Elastic SIEM, ELK Logstash
CyberSponse, FortiSOAR
 

Overview

 

Sample Customers

Information Not Available
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Information Not Available
Find out what your peers are saying about Elastic Security vs. Fortinet FortiSOAR and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.