Swimlane Reviews

I use the solution for receiving alerts and case creation. It is used as a ticketing system.

It provides us with a single portal for our logs from different solutions.

We faced a lot of issues with the product’s stability. Sometimes we find bugs in the plug-ins. We experience some latency when we have a huge amount of data.

I have been using the solution for six to eight months.

I rate the tool’s stability a five or six out of ten.

I rate the tool’s scalability a seven out of ten. When we add some users, the platform becomes unstable. In my organization, 20 people use the solution.

The response time depends on the support person. The resolution of our issues depends upon the problem and the support person.

Positive

The product is deployed on the cloud.

Overall, I rate the product a seven out of ten.

We are a solution provider and this is one of the security products that we implement for our clients. Its primary use is as a security orchestration and administration tool.

The most valuable feature is the customization.

The initial setup and deployment are complex.

We have not experienced any problems with stability so far, although we have not yet completed the deployment.

The technical support from Swimlane is very good.

The initial setup is complex because we have to connect to another SIEM. We are currently in the deployment stage for our customer and have not yet completed it. So far, we have been working on the deployment for about six months.

We are implementing this solution for our clients.

This is the best SOAR product available on the market right now and I recommend it. We are looking forward to a successful deployment, after which time we can share our use case with the public.

I would rate this solution a seven out of ten.