I use Miro for creating wireframes and prototypes, which are my main tasks. I also use it for creating roadmaps and product improvements. Additionally, we use it for product investigation and creating live streams.
Senior Product Manager at Worex Technology
Flexible boards enhance wireframe and prototype creation
Pros and Cons
- "Miro's flexibility is a main feature. It provides boards where I can put whatever is needed without limits."
- "The text customization inside objects needs some enhancement, especially for the text written in rectangle shapes."
What is our primary use case?
How has it helped my organization?
Miro has been helpful as a flexible solution. It provides a space where I can organize my thoughts about the features and how I work. It allows me to put all my ideas in one place.
What is most valuable?
Miro's flexibility is a main feature. It provides boards where I can put whatever is needed without limits. It also includes libraries for creating various objects, flows, wireframes, and prototypes.
What needs improvement?
The text customization inside objects needs some enhancement, especially for the text written in rectangle shapes.
Buyer's Guide
Miro Business - Enterprise
March 2026
Learn what your peers think about Miro Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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For how long have I used the solution?
I have been using Miro for two years.
What do I think about the stability of the solution?
I haven't faced any problems with stability or connectivity issues while using Miro.
What do I think about the scalability of the solution?
Miro is scalable, especially with the paid version, which provides more features and capabilities for team integration and collaboration.
How are customer service and support?
I have not yet consulted technical support for Miro.
How was the initial setup?
The setup is very easy.
What's my experience with pricing, setup cost, and licensing?
I'm currently using the free version of Miro, which is sufficient for our current needs at a new startup.
What other advice do I have?
Due to the flexibility and other benefits I've mentioned, I would recommend using Miro to others.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a consultancy with 10,001+ employees
A desktop-based application, allowing the creation of multiple flows, but should provide a mobile version
Pros and Cons
- "It is a versatile tool suitable for various tasks, including process modeling."
- "The solution could be available on mobile."
What is our primary use case?
Miro is an end-to-end process mapping tool that facilitates the creation of process documentation. It allows users to outline various process steps and add annotations to describe each step in detail. Additionally, it serves as a collaborative platform for business analysts to work together, review, and approve the documented processes. It also enables users to provide demos to customers to ensure a clear understanding of the processes.
What is most valuable?
It is a versatile tool suitable for various tasks, including process modeling. It is flexible when saving multiple formats, not just XML. It provides this offering, unlike other platforms like Cloud.io or SIP Chart.
Additionally, it is a desktop-based application, allowing for the creation of multiple flows that can be easily accessed and edited. In contrast, other platforms like Product.io may have limitations, such as the inability to reopen previously built flows once logged off, necessitating a rebuild each time.
What needs improvement?
The solution could be available on mobile.
For how long have I used the solution?
I have used Miro from February to September 2023. I worked on a project for six months.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The team consists of about 15-20 individuals who already have access to my room. This setup was relatively easy. However, when it comes to creating diagrams or processing them for review with our management, it might become a bit challenging.
I rate the solution’s scalability a nine out of ten.
How are customer service and support?
Technical support is good.
How was the initial setup?
The initial setup is simple.
What's my experience with pricing, setup cost, and licensing?
The product has free versions.
What other advice do I have?
It is quite useful. I did not find any shortcomings.
I recommend the solution. Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Miro Business - Enterprise
March 2026
Learn what your peers think about Miro Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
IT Manager at a government with 11-50 employees
Easy-to-learn tool with valuable content co-creation features
Pros and Cons
- "Miro significantly enhances brainstorming sessions."
- "The product subscription is very expensive. The pricing could be better."
What is our primary use case?
Using the SCRUM methodology, we use Miro to co-create content for software development and meetings, such as reviews and retrospectives.
What is most valuable?
The principal feature of the platform is the capability of co-creating content and sharing invites with all people in the organization and outside. It makes it very easy to manage meetings, and the outcomes are excellent.
What needs improvement?
The product subscription is very expensive. The pricing could be better.
For how long have I used the solution?
We have been using Miro for six months.
How are customer service and support?
I emailed Miro's representative support today but am still waiting for an answer. They can take some time to respond.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used a Microsoft Paint Brush and White Board. We switched to Miro for its co-creation feature.
Miro is a real co-creation tool, not a presentation tool. It allows us to do more in less time and is very productive. It's also easier to learn and use than Microsoft products.
How was the initial setup?
There is a learning curve for the initial setup process.
What was our ROI?
The product generates a return on investment by saving 50% of our time.
What's my experience with pricing, setup cost, and licensing?
The product costs approximately $300 per user.
What other advice do I have?
Miro significantly enhances brainstorming sessions. It becomes easy for team members to express their feelings about the project when they want to draw, write, and explain their ideas.
I rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Global Data Architecture and Data Science Director at FH
Online Collaboration makes it easy to brainstorm
Pros and Cons
- "Online Collaboration made it easy to brainstorm."
- "It should have a desktop version."
1) For how long have you been using this solution?
-I have been using Miro for the last year for both official and personal use cases.
2) What is your primary use case for this solution?
- Designing solutions in a collaborative manner
- Barnstorming ideas
- Strategy and planning
- Mind Map
- Drawing product and customer journeys
3) Please share how this solution has improved your organization.
- Improved collaboration, brainstorming and visualization of ideas made easy
- Improved house keeping
- Quick turnaround
- Whiteboarding made easy
4) Which features have you found most valuable, and why?
- Online Collaboration made it easy to brainstorm.
- Flow Charting
- Brainstorming
- Mind Map
- Save large vector images
- Video calling
- Predefined templates
- Marketplace: hundreds of apps/plugins available for various IT platforms like Zoom, Google Map, Webex, Slack, Azure, Box etc. You can design your own app quickly.
5) In what areas could the product or service be improved? What additional features should be included in the next release?
- Document management and graphics - versioning
- Should have a desktop version
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Student at a university with 501-1,000 employees
User-friendly interface that can be used for diagramming purposes
Pros and Cons
- "The solution's UI is very user-friendly, and it is not that hard to define the shapes you are looking for or to import them."
- "When I imported an image to Miro, my friend saw it differently from what I saw when I changed the size of it."
What is our primary use case?
We used Miro mainly for brainstorming and getting some ideas when I was working on a project with my friends. I also used it for a little bit of diagramming.
What is most valuable?
Miro is a very easy-to-use tool. The solution's UI is very user-friendly, and it is not that hard to define the shapes you are looking for or to import them. The solution facilitates good team collaboration between my friends and me, and there's no delay.
What needs improvement?
When I imported an image to Miro, my friend saw it differently from what I saw when I changed the size of it. I think the tool has some small technical issues that need to be improved.
For how long have I used the solution?
I have been using Miro for a couple of months.
What do I think about the scalability of the solution?
Around five users were using the solution.
Which solution did I use previously and why did I switch?
I have previously used Lucidchart for a project. Miro's user interface is very easy to use and has a better design than Lucidchart. However, Lucidchart is a better diagramming tool than Miro.
How was the initial setup?
The solution's initial setup was pretty easy. When I first started using Miro, there were some guides on how to use it.
What other advice do I have?
I only used the SaaS version of Miro because I only use it for school projects.
Overall, I rate Miro a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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