Miro Business - Enterprise Reviews

Miro is an end-to-end process mapping tool that facilitates the creation of process documentation. It allows users to outline various process steps and add annotations to describe each step in detail. Additionally, it serves as a collaborative platform for business analysts to work together, review, and approve the documented processes. It also enables users to provide demos to customers to ensure a clear understanding of the processes.

It is a versatile tool suitable for various tasks, including process modeling. It is flexible when saving multiple formats, not just XML. It provides this offering, unlike other platforms like Cloud.io or SIP Chart.

Additionally, it is a desktop-based application, allowing for the creation of multiple flows that can be easily accessed and edited. In contrast, other platforms like Product.io may have limitations, such as the inability to reopen previously built flows once logged off, necessitating a rebuild each time.

The solution could be available on mobile.

I have used Miro from February to September 2023. I worked on a project for six months.

I rate the solution’s stability an eight out of ten.

The team consists of about 15-20 individuals who already have access to my room. This setup was relatively easy. However, when it comes to creating diagrams or processing them for review with our management, it might become a bit challenging.

I rate the solution’s scalability a nine out of ten.

Technical support is good.

The initial setup is simple. 

The product has free versions.

It is quite useful. I did not find any shortcomings.

I recommend the solution. Overall, I rate the solution a seven out of ten.

Using the SCRUM methodology, we use Miro to co-create content for software development and meetings, such as reviews and retrospectives.

The principal feature of the platform is the capability of co-creating content and sharing invites with all people in the organization and outside. It makes it very easy to manage meetings, and the outcomes are excellent.

The product subscription is very expensive. The pricing could be better.

We have been using Miro for six months.

I emailed Miro's representative support today but am still waiting for an answer. They can take some time to respond.

Positive

We used a Microsoft Paint Brush and White Board. We switched to Miro for its co-creation feature.

Miro is a real co-creation tool, not a presentation tool. It allows us to do more in less time and is very productive. It's also easier to learn and use than Microsoft products.

There is a learning curve for the initial setup process.

The product generates a return on investment by saving 50% of our time.

The product costs approximately $300 per user.

Miro significantly enhances brainstorming sessions. It becomes easy for team members to express their feelings about the project when they want to draw, write, and explain their ideas.

I rate it an eight out of ten.

We have set up many of our marketing operations process charts on this. We do privacy workflows, customer lifecycles, cross-channel campaign flows, etc. 

Our leadership loves Miro. This has helped us to audit our workflows, use it for team meetings where we are able to review the same sitting in our remote locations, identify choke points and areas for optimizations and lastly, maintain it to see the latest version of our workflows.

Earlier, we were doing this on Excel, however, it was time-consuming and not a very inspirational too.

As mentioned earlier, Miro has helped us to lay down our complex processes in one place without having to make a time-consuming PowerPoint or Word document. Most times, these workflows are so self-explanatory that we can just distribute them among our team members. We have used Miro for the following:

1. Team building activities: We can ask team members to participate in activities where multiple teams can work together on the same board

2. Brainstorming activities: 

3. Laying down complex operations flowchart

4. Remote workshops conducted

The solution has many valuable aspects, including:

• Easy to build flowcharts with just drag and drop capabilities
• Integrations with so many other tools make this platform highly useful
• Prebuilt templates
• Ability to share files through various channels and formats
• Easy flowing. Much better that Mural where the user experience was a bit clunky
• Ability for multiple people top work on the same board at the same time -- hence very useful for team brainstorming sessions
• Competitive pricing
• Lot of training videos available
• Easy to scale
• Ease of integration with other platforms

Maybe at some point, Miro should be able to use AI to provide analysis from the brainstorming sessions or files fed into it. More prebuilt templates will also help (though many useful ones are already available). 

Miro is slightly slow in uploading, and hence it's not super fast. If you have too many files, then it might be even slower. Miro, on the other hand, is mostly available in the Microsoft package, and hence no additional license is needed. 

Lastly, maybe we could have more options for designs like FigJam.

I have used Miro for the last three years at least. I have used both free and paid versions. I was impressed by even the free version while the paid was even more comprehensive. 

The stability is great. I would rate it 90/100.

This solution is scalable. I'd rate it 100/100.

Technical support is great.

Positive

I have used MURAL in the past.

The initial setup is straightforward.

We handled the initial setup in-house.

We have witnessed an ROI of 90%.

The solution is super easy to set up.

Yes, I also evaluated MURAL, Canvas, etc.

Use this product if you have large teams working remotely.

We used Miro mainly for brainstorming and getting some ideas when I was working on a project with my friends. I also used it for a little bit of diagramming.

Miro is a very easy-to-use tool. The solution's UI is very user-friendly, and it is not that hard to define the shapes you are looking for or to import them. The solution facilitates good team collaboration between my friends and me, and there's no delay.

When I imported an image to Miro, my friend saw it differently from what I saw when I changed the size of it. I think the tool has some small technical issues that need to be improved.

I have been using Miro for a couple of months.

Around five users were using the solution.

I have previously used Lucidchart for a project. Miro's user interface is very easy to use and has a better design than Lucidchart. However, Lucidchart is a better diagramming tool than Miro.

The solution's initial setup was pretty easy. When I first started using Miro, there were some guides on how to use it.

I only used the SaaS version of Miro because I only use it for school projects.

Overall, I rate Miro a nine out of ten.