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reviewer2109258 - PeerSpot reviewer
Cheif Principal Architect at a computer software company with 1,001-5,000 employees
Real User
Top 20Leaderboard
Sep 8, 2025
Low-code workflows simplify integrations but documentation can improve
Pros and Cons
  • "The best features of n8n are its low-code capabilities with everything at your disposal."
  • "The best features of n8n are its low-code capabilities with everything at your disposal."
  • "They haven't fully helped tailor solutions for our needs."

What is our primary use case?

n8n is actually used for many workflows, specific to healthcare and the supply chain industry, though I cannot say anything specific and must remain abstract.

I have used n8n to connect diverse applications across different operating systems and different API calls. However, I am yet to see direct access to queues and Kafka queues.

What is most valuable?

The best features of n8n are its low-code capabilities with everything at your disposal. The connectors are getting enriched, which is beneficial. It's all about these low-code tools. I don't see any difference between this and classical EAI; it's a kind of integration where we are doing extensive integration with different sources and targets, and here we are interacting with different sources and targets to apply the enriched data to the models and everything so that it makes better decisions.

What needs improvement?

They haven't fully helped tailor solutions for our needs. We need to make adjustments, enhancements, and create custom workflows. I'm not saying it is completely ready at this time, but it solved most of our purposes. You cannot ask for everything as these products are getting to a matured stage, so we have to give some time for them to reach maturity.

Regarding integrations, if they can make it more seamless and beef up their workflow constructs, that would be great.

Another improvement would be in making n8n more popular through a similar approach to Kafka's documentation. Kafka has created ten-minute capsules of every use case, covering basics, foundational concepts, and each construct in detail. If a newbie spends at least a week studying the documentation, they'll be equally proficient. Any experienced person, senior developer, or architect who goes through Kafka's documentation and videos will have a good jumpstart. If n8n applies a similar methodology, that would benefit the entire community and help them grow faster.

For how long have I used the solution?

I have experience with n8n for approximately one plus years.

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What was my experience with deployment of the solution?

The initial setup was not complex; it was straightforward.

How are customer service and support?

I did not get much opportunity to deal with their customer service or technical support for n8n.

How was the initial setup?

I deployed it alone.

What about the implementation team?

As a chief principal architect, I maintain a hands-on approach to implementation.

What other advice do I have?

The documentation in general was adequate, though it could definitely be better. However, it was decent enough for what I needed.

On a scale of 1-10, I rate n8n a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 8, 2025
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Updated: May 2026
Buyer's Guide
Download our free n8n Report and get advice and tips from experienced pros sharing their opinions.