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reviewer1801533 - PeerSpot reviewer
Storage Lead at a tech services company with 10,001+ employees
Real User
Mar 13, 2022
Fantastic performance, and reliability, as well as useful monitoring tools
Pros and Cons
  • "From a storage standpoint, NetApp is the number one partner and the number one equipment manufacturer."
  • "They need centralized controls."

What is our primary use case?

We are capable of implementing, migrating, and the configuration information of NetApp. We have 7-Mode and C-mode ONTAP operating systems from NetApp. 7-Mode, which is out of date and has expired from NetApp's vendor. They have created their own kernel for ONTAP, a cluster Data ONTAP. For the time being, they are only doing and providing the ONTAP cluster data, ONTAP to the customer. Customers who are using the 7-Mode data, 7-Mode ONTAP are systems that have not yet been upgraded. Whatever previous series hardware they are using, is incompatible with the C mode cluster data ONTAP. As a result, they are constantly taking care of and having to refresh their customers and providing the solution to the migratory or existing data to the new Data ONTAP system.

I've implemented many customized enterprise levels, and I've also done many migrations. Basically, storage that is currently in use, as well as a SAN protocol and how we are using it for all of our heterogeneous environments, such as VMware, Windows, Linux, and Unix. 

NetApp ONTAP is an operating system, similar to Windows, which we use for accessing the Windows client.

NetApp is storage similar to EMC. EMC is one of the storage vendors; they provide EMC, such as Dell EMC, Synology, Dell, and IBM. NetApp is one of the market's leading providers of SAN and NAS protocols to end users, as well as critical business solutions.

Currently, with NetApp application scenarios you can see that if you have a high,  business-critical application, it will require high IOPs to access this application from one of the storage options listed. Assume you're using an SAP HANA, or any other high IOPs utilization application, such as SAP, HANA, or any other tool. In these cases, NetApp has a solution. They have hardware such as an all-flash disc, which means they can use all-flash storage in between this solution fulfillment. If you have a hundred users logging in at the same time, you are using a business-critical application, it should not include any database applications such as Oracle Database. In such cases, they provide the SAN-based solution from NetApp and meet your NetApp storage requirements.

How has it helped my organization?

NetApp storage is also a hybrid solution. The cloud is essentially in the market right now, but no one is moving all of this data to the cloud.

If the primary data center is unavailable, you can deploy your data from the cloud vendor. This type of solution can also be obtained from NetApp storage.

What is most valuable?

With NetApp ONTAP your storage requirement is met. If you provide a solution to any of our customers, we will first take the accessories. We will collect the necessary requirements from the customers, just as we will conduct the assessment from the customer's end.

NetApp has a variety of hardware and solutions available there. Based on that, they can provide a low-level and high-level diagram and inform customers. If you want to use such a solution, such as a hardware solution and a software solution like this, you can, you can implement it at the customer, and you can use it. Like VMware, we can use it in most NetApp players, most of whom are in hardware and network storage. From a storage standpoint, NetApp is the number one partner and the number one equipment manufacturer.

What needs improvement?

If you wanted to configure the QAs policies right now, I believe you should be technical as well. If you are not aware of such devices and technology, you will not understand.

We will assess the existing infrastructure. If they want to improve the existing storage, not just for NetApp, it will be based on what is currently available and being used.

Existing IOPs will not be compatible with your current user, regardless of who is concurrently connected to the storage.

We'll assess the existing infrastructure, and if they're ready to buy any new hardware, any new solution, we'll add any additional access they'll give solid-state drives. And we will improve the performance. We will increase the number of drives and the overall memory utilization. As a result, the end-user cannot determine the exact utilization of the speed and your IOPs. we'll put it to use. 

If there is a bottleneck in the network as well, we will find out exactly what assessment is now, and we will make decisions based on that assessment. Based on the assessment, we will make recommendations for improvement and provide guidelines for exactly what we need to do.

In terms of the storage, if you implemented the storage one time and if you provided the volumes, you also provided the opportunity to learn. If you provided dials and QS policies, the client and user are not required, and they are not asking for the extension and all of these things. If you configure a quota type of information, or if some of the users are requesting data for a hundred UPR changes before the particular data, particular folder, in this case, we can do the automation involved there.

Until we get the automatic resize working properly, if a threshold is reached out to a specific percentage, such as just 90 percent, or an aggregated breach is 90 percent. This is the kind of data that the automation process can provide.

That is the fundamental thing in our NetApp storage right now. One of the things that are happening now is that a new requirement has arisen from the end-user, such as the desire to create new volumes of new LAN and present them to a specific physical host, a virtual host, a Windows host, or a Linux host. We have to create this information, this script, and just fill it in their format.

NetApp is currently providing monitoring tools. Assume you have multiple clusters in your organization, a large number of containers, and a large number of countries if you are currently using your storage. There's no need to log in to each cluster and storage separately, there is a centralized monitoring and management tool where you can simply log it into one single signup control.

It's as simple as a single click. If you wanted to manage these jobs and run the one-sum script, you didn't have to log in to each and every cluster and storage; instead, you just needed to log in once. With a single click, you can access your own information via someone else's system and manage their command tools from the network, which they have developed.

They could make the access a bit easier.

Every cluster and storage must be done manually the first time,  during the implementation and deployment phases. If it is deployed completely, you won't have to do anything manually. You must perform online on all of these automation and all of these centralized, single controls.

They need centralized controls. 

Not every organization is small, and they are using multiple locations. They are utilizing a number of DRaaS solutions. If your primary data center is down, is it due to any of these hardware or natural environment, natural disasters, human beings, or mistakes now? You don't have to worry about this in these cases. Simply click the activate button on the DR site, and your data will be deployed from the DR storage. There's nothing to be concerned about. It's simple.

You can migrate your existing data right now. As a result, the feature is now being used everywhere, and what everyone is looking for, is on a cloud right now. For example, your ONTAP system manager, cloud-only the features that are combined with that cloud. If you open your NetApp ONTAP system manager control, it will combine the cloud volumes and you can simply map your three-bucket location, three-bucket credential, and jump in your data going to the cloud.

You can either give it a second copy on the cloud network or use cloud data ONTAP. If you've wired your data to the cloud, ONTAP, AWS, Azure, or Google. So it can simply create a duplicate copy on the cloud player as well.

Buyer's Guide
NetApp ONTAP
March 2026
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

For how long have I used the solution?

My primary expertise is in NetApp ONTAP. I have been using NetApp ONTAP, implementing and providing solutions for the last seven years.

The most recent version is used at my client's location. 

We had an 18, 20 cluster on NetApp that was a near DR solution, primary solution, secondary solution, such as a DR solution, or a long retention archive backup solution with disc level backup.

They have also implemented and improved the solution with a cloud vendor, such as Azure Data ONAP, AWS Data ONAP, or Google Data ONAP, all of which are major players that are partnering with NetApp to provide a cloud-based solution.

What do I think about the stability of the solution?

In terms of performance and reliability, NetApp ONTAP is fantastic. If you look at it, and if you go with NetApp now, everything you will get as compared to other storage, NetApp is extremely stable and reliable storage.

In comparison to IBM and Dell EMC. As a result, NetApp is a fantastic tool in my opinion. If you have to do anything, it will be simple, and you will not have to worry about your NetApp data. If you think about it, there are disasters over there, and my data will be lost or something like that, but there is nothing to worry about.

What do I think about the scalability of the solution?

We have a scale-out and scale its solution based on the type of information and solution you are currently deploying. NetApp is deployed in many locations. If you deploy the current solution, we can do it as a scale-out and scaling kind of device. Based on that, we can expand the other data size and use it for environmental purposes.

How are customer service and support?

We never contact them, but if we need assistance, such as a hardware solution or a hardware replacement, we must contact them because we do not provide the hardware. They are now providing the hardware. But, if you look at the software part of the picture, I don't want to reach out to NetApp. I'm very capable of doing it every time, both for storage and for the NetApp ONTAP system.

Which solution did I use previously and why did I switch?

We work with VMware, Storage, and Nutanix NCI solutions.

How was the initial setup?

Actually, complex means that everyone is an expert in a specific device or a specific product. No. How can we say it is complex, or how can we say it is simple?

From my perspective, I'll say it's simple for me, but if you're looking for the first time, no, it will appear to be quite difficult. 

From my perspective, it's simple, because I've been working with NetApp for over seven years and am familiar with its operations, and migration. Based on that, I can tell you that it is easy for me.

If you want to set up primary and secondary storage now, you only have a few days. This is a production idea type of solution. It will only take three to four days. But everything should be in its proper place. We can simply order it. But if you say that, we don't have the space, we don't have the cooling power systems, and we don't have the power supply, it will take a long time to deploy. However, if you want to deploy the storage, and if everything is already in place, it will most likely take four to five days for both site location storage.

What's my experience with pricing, setup cost, and licensing?

It is a perpetual license. You are not required to purchase on a monthly or yearly basis. Whenever you purchase any type of solution software license, it should be a perpetual license that is valid for a lifetime. 

When you purchase NetApp for the first time they will provide you with the standard license, or a premium license, and even a standard bundle solution license. If you choose the premium bundle, each license will come with only that bundle.

They are offering the protocol device license for sale. If you want to use a CIP protocol, you must purchase the CIP. If you want to use the NFS protocol, you must purchase the NPS license if you want to use DFC, VME, or FCoE. If you only buy the bundle license now, each license will come in that bundle's bundle package.

What other advice do I have?

NetApp storage is my primary skill; I am an L3 or L4 on NetApp.

I'm building the NetApp from scratch based on what others need, and which one must be used, However, NetApp currently has a pre-deployed ONTAP version, that includes a pre-deployed ONTAP version in NetApp storage. They are assigning devices and hard discs to each of the controllers. They cannot have an operating system based on that request. They have been deployed. Aside from that, we will need to connect to your laptop using this console cable, serial console cable. We simply need to assign that to the serial console.

If you configure the management IP, we can put it in their networks and take the RDP or partition from your network. That is any location on your network. From there, we can simply configure the cluster. We can set these up with the data aggregate, volumes, learn and share, Q3 and quota. If they wanted to learn about the AFC solution, we simply need to configure the fiber channel cables and connect them to the SAN network and cable. If you wanted to create the zoning, analyze, and provide to a physical virtual.

I would rate NetApp ONTAP a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Temitope Oladeji - PeerSpot reviewer
NetApp Product Manager at Hiperdist Ltd
Real User
Sep 21, 2022
Excellent solution and helps us with storage consolidation, disaster recovery and hosting core banking applications
Pros and Cons
  • "It is very easy to manage in terms of system management and GUI management."
  • "If you are looking for a unified environment where you can use all your protocols anytime, you want NetApp ONTAP to be the answer."
  • "The rate of technology could be improved."
  • "It takes about 60% of the raw capacity to get a user to capacity; it is a lot, and competing solutions don't take up to that in terms of the rate."

What is our primary use case?

We deployed it for storage consolidation, core banking solutions and to host core banking applications. We have also deployed it for disaster recovery replication solutions. We have a combination of on-premises and ONTAP Cloud for data protection, replication, and instances.

We also use this solution for databases on flash and DFF deployed for core database systems to manage call database systems.

What is most valuable?

It is a unified solution, and you have all the licenses for all the protocols available on the ONTAP. It also has easy management, so if somebody's running ONTAP 8, they can still manage ONTAP 9. It's the same commands, just a few syntax changes. It is very easy to manage in terms of system and GUI management. You can set up the system in under 15 minutes, and it will be up and running. Also, regarding system administration, it is fascinating that we can manage the smaller systems the same way we manage the bigger systems. There is no difference in terms of system administration and creating logs. The simplicity of the OS is a key selling point, and mixed customers appreciate it.

What needs improvement?

It's a perfect system, we have been using it for many years, and many changes have been made, but the rate of technology could be improved. It takes about 60% of the raw capacity to get a user to capacity. It is a lot, and competing solutions don't take up to that in terms of the rate.

I don't think anything needs to be added in the next release. The ONTAP 9 is perfect, and none of our systems have upgraded to the new updates. The updates usually address significant failures. We don't have any technical issues with NetApp ONTAP's system, and with no updates, it is still perfect. However, it needs to be monitored due to security threats, so most updates ensure that security is well managed and handled.

For how long have I used the solution?

We have been using this solution for 11 years and are working with the latest updates. It is a hybrid environment and deployed both on cloud and on-premises.

What do I think about the stability of the solution?

It is stable and reliable.

What do I think about the scalability of the solution?

It is one of the most scalable storage solutions.

How are customer service and support?

The technical support is fantastic. I rate the technical support a ten out of ten.

Which solution did I use previously and why did I switch?

We've worked with Dell and HP products. The scalability in NetApp ONTAP is the best. The technology is almost the same across solutions, and you can create volumes, logs and maps. In addition, the NetApp ONTAP is unified, and you can do all protocols on a single controller. For other solutions like HP, you have to buy system licenses. For NetApp ONTAP, if a customer starts with a very small system and grows, they can buy bigger ones and integrate them with smaller ones with no issue because they are running the same operating system.

How was the initial setup?

The setup is straightforward, and our company provides all the implementation services. If all information is available and there is a power supply, the system is set up in less than 30 minutes. I rate the setup a ten out of ten.

Maintenance is the function of the customer and the kind of application that is deployed on the product. Usually, the system comes with a minimum of three-year support by the OEM, and NetApp ONTAP takes charge of doing that for patch replacements, patch upgrades and access to software updates. In addition, they have the next business day and four-hour support. However, four-hour support is unavailable in our region in West Africa due to resources, so we sell next business day support.

Weekends are challenging to provide support, but partners intervene during the weekend before NetApp ONTAP comes up on the next business day. So, we have various support, but West Africa has limited choices due to the cost and contract business. However, most of our customers enjoy it and don't have issues.

Everybody can work with NetApp ONTAP. I have customers with very low budgets running NetApp ONTAP, which is where the NetApp ONTAP Cloud comes in. It doesn't have to be hardware. NetApp ONTAP is software that is now a commodity like VMware so that you can buy it on Amazon, Azure, and as a commodity. If you're a big company, you have access to bigger platforms, and if you're a small company, there are smaller platforms.

What's my experience with pricing, setup cost, and licensing?

The price is relative. Once the value is appreciated, price is a much simpler issue. In terms of licensing, I feel NetApp ONTAP is a bit pricey compared to other solutions, but it has value, and the total cost of ownership of the NetApp ONTAP system is cheaper than the others. The initial cost might be a bit high, but over a period of time, it's cheaper. I rate the price a six out of ten, with one being expensive and ten being cheap.

What other advice do I have?

I rate this solution a ten out of ten. Regarding advice, if you are looking for a unified environment where you can use all your protocols anytime, you want NetApp ONTAP to be the answer. If you want scalable storage with good OEM support where you can deploy on a hybrid environment across multiple clouds and on-premises, NetApp ONTAP is also the answer.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
NetApp ONTAP
March 2026
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Infrastructure Manager at a tech services company with 10,001+ employees
Real User
Jun 23, 2023
A stable solution that provides data redundancy, performance, and storage catering
Pros and Cons
  • "The most valuable features of NetApp ONTAP are its data redundancy, performance, storage catering, snapshot technology, and NetApp Insight."
  • "With NetApp ONTAP, the technology is all there, but its management process needs some simplification."

What is our primary use case?

NetApp ONTAP is the obvious choice for what we're doing, which is the simplification of a hyper-converged environment.

What is most valuable?

The most valuable features of NetApp ONTAP are its data redundancy, performance, storage catering, snapshot technology, and NetApp Insight. From a reporting mechanism, the solution fits our needs perfectly.

What needs improvement?

With NetApp ONTAP, the technology is all there, but its management process needs some simplification. Compared to NetApp ONTAP, Pure Storage, for instance, is a better model.

For how long have I used the solution?

I have been using NetApp ONTAP for the last 25 years.

What do I think about the stability of the solution?

We've had just one failed disk in the last five years since I deployed the solution.

I rate NetApp ONTAP a nine out of ten for stability.

What do I think about the scalability of the solution?

The solution's scalability depends on the environment you've got set up. For instance, if you're using NetApp clusters, it's easier to scale. If you're not using NetApp clusters, it gets more complicated to scale. Approximately 400 users use NetApp ONTAP in our company. These 400 people are internal users, but the customer base is much bigger.

I rate NetApp ONTAP a seven out of ten for scalability.

How was the initial setup?

The solution’s initial setup is complex.

What about the implementation team?

We used the help of NetApp professional services and one of our other vendors for the solution's deployment.

What's my experience with pricing, setup cost, and licensing?

NetApp ONTAP is a pricey product, but you pay for what you get. I rate NetApp ONTAP a five out of ten for its pricing.

What other advice do I have?

Just one person is required for the maintenance of NetApp ONTAP.

I have a lot of experience with other vendors. I always choose NetApp ONTAP because no other solution meets our requirements. I would recommend NetApp ONTAP to other users.

Overall, I rate NetApp ONTAP a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1437054 - PeerSpot reviewer
Senior Analyst at a manufacturing company with 1,001-5,000 employees
Real User
Feb 23, 2022
Stable data management with excellent MFS reporting
Pros and Cons
  • "The MFS report is the best feature for us."
  • "I believe that the next release should be a bit cheaper."

What is our primary use case?

As an automotive company, we are able to run some applications on NetApp ONTAP.

What is most valuable?

The MFS report is the best feature for us.

What needs improvement?

I believe that the next release should be a bit cheaper.

For how long have I used the solution?

I have been using this solution for about ten years.

What do I think about the stability of the solution?

NetApp is very stable, this is why we went with this product.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and support?

Support is very good. They are available 24/7 and respond within four hours.

Which solution did I use previously and why did I switch?

We used EMC in the past. It was good at the time, but it was crashing a lot. This is why we switched to NetApp.

How was the initial setup?

The initial setup is straightforward as it is done by NetApp themselves and it does not require any maintenance on our side.

What's my experience with pricing, setup cost, and licensing?

ONTAP is expensive, but most storage systems are now-a-days and everything is included with the license - there are no additional fees.

What other advice do I have?

This is a stable environment that is easy to manage and good to work with - eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1469070 - PeerSpot reviewer
Senior IT-Ingenieur at a tech services company with 501-1,000 employees
Real User
Jan 31, 2022
You can achieve a very high IOPS rating with it along of deep customization capabilities
Pros and Cons
  • "The most valuable feature is the very high IOPS rating which you can achieve with it."

    What is our primary use case?

    We use NetApp ONTAP for everything. Because it is hybrid, we use it in a private cloud environment and in our shared environment with a very broad range of IOPS requirements, which means we use it as the basis for our VMware environments and as a storage for databases. In the backup area, we use it with HDDs—with the cheaper ones—and for backup target as well. So, we use it basically for everything. 

    How has it helped my organization?

    Unifyed the management, the automation, the monitoring and accounting in the storage landscape. Less administrators in the operation and internal development are able to take care of most issues.

    What is most valuable?

    The most valuable feature is the very high IOPS rating which you can achieve with it and the customization capabilities of the storage are very feature rich. 

    What needs improvement?

    I cannot think of any technical improvements or features we're missing right now. The encryption on transport was a feature we wanted, which is supported by ONTAP, starting with ONTAP 9.8. Being conservativ and carefull, until now we use mainly 9.7. Until version 9.7 only encryption on rest, meaning the storage volumes itself could be encrypted. Starting to upgrade to 9.8  we will be able to encrypt the traffic as well between the storage and the client OS. 

    For how long have I used the solution?

    I have been working with NetApp ONTAP for a decade. 

    What do I think about the stability of the solution?

    I would say it's really stable. We have almost no downtime because of storage outage. Sometimes the network interface fails, but I have almost nothing negative to mention about the storage itself, with the controller. 

    What do I think about the scalability of the solution?

    This solution is scalable. We are satisfied with this because, recently, NetApp introduced smaller devices: for example, the C190. One of the complaints we had earlier, within the company, was that small pieces were not available. There weren't really any entry options for private cloud environments, which are isolated from each other and don't require very big machines, but less storage amount (TBs). In the past year or two, there have been small machines as well. This means that in the lower side, the entry side, we have a lot of new possibilities within NetApp. And on the other side, when we have already implemented something, we can just add to our cluster to expand the capacity, which we are satisfied with. 

    How are customer service and support?

    Our relationship with NetApp has been alive for more than a decade, and it's a very good relationship. We have great support and I can't complain about it at all. We also regularly take advantage of the NetApp learning offerings, workshops and trainings.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is easy for us because we have already been doing it for many years. We have a lot of automated stuff around it—using Ansible, for example—and we use templates and skilled professionals when we implement something. These make this solution easy for us to implement. 

    Also, the upgrades are very well planned and straightforward. 

    What about the implementation team?

    We mostly purchase professional services with the products. They are well trained and professional. It minimizes the risk and the time we would need to invest when implementing new storages ourself.

    What other advice do I have?

    We don't use the latest update. We are always at least one release back because we are very conservative and don't want to be the testers for new updates, but this means that we aren't using the latest features. Version 9.9 or 9.10 has already been introduced, but we are starting to use 9.8. 

    To those considering working with ONTAP, I would advise starting with at least Version 9.8 (not an old operating system) because there are some really good features. For example, support for transport encryption: encrypting the traffic between the storage and the clients. Support for this starts with the 9.8 operating system and this feature is very important to have, not only to encrypt the storage itself—the so-called encryption at rest—but also to encrypt the traffic. 

    I rate NetApp ONTAP a nine out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer and service provider.
    PeerSpot user
    Rajesh Kumar Ramachandran - PeerSpot reviewer
    Team Lead ESS - Sr. Customer Support Engineer, Linux / Storage at OHI TELECOMMUNICATION CO LLC
    Real User
    Nov 18, 2020
    Reliable hardware with good storage and very scalable
    Pros and Cons
    • "The solution is very easy to configure."
    • "The reliability of the storage is the solution's most valuable aspect."
    • "The back-up side of the solution could be improved, as could the archive. We still have to rely on third-party backup programs and other archiving solutions. If it was offered by NetApp itself, it would be much better."
    • "The back-up side of the solution could be improved, as could the archive."

    What is our primary use case?

    Our client's primary use case is for the storage aspect of the solution, mainly for the block size.

    What is most valuable?

    The reliability of the storage is the solution's most valuable aspect.

    The hardware of the solution is very reliable and there are hardly any issues at all. There rarely are failures, especially when you compare it to other vendors, which have a higher failure rate.

    For example, HPE tends to be more prone to disc failures. In the case of ONTAP, this is extremely rare.

    The OS is very user-friendly. Due to the fact that the architecture of the system is the same, once we learn ONTAP, we don't have to worry about drastic changes. Other vendors tend to change their products, and then we have to re-learn everything again, including the complete UI and configuration. With NetApp ONTAP, once you learn it, only a little bit of updating is required.

    The solution is very easy to configure.

    What needs improvement?

    The solution is more for mid-range companies. 

    The integration could be improved. There used to be an integration product called Snapper Tech, however, it's not available anymore. The vendor-partner relationships need to be improved across the board.

    The back-up side of the solution could be improved, as could the archive. We still have to rely on third-party backup programs and other archiving solutions. If it was offered by NetApp itself, it would be much better.

    The solution seems to be changing and moving towards the cloud and it will require many changes in order to be able to adapt to this shift.

    For how long have I used the solution?

    I've been dealing with the solution for almost ten years at this point. It's been a long while.

    What do I think about the scalability of the solution?

    The solution is easily scalable. It can, due to the features itself and the Cluster ONTAP features it supports. There are additions that need to be purchased so that the customer can scale, however. Other than that, yes, you can scale it well.

    The solution best suits medium and enterprise customers. The price is small compared to other companies. 

    How are customer service and technical support?

    So far, we've been very satisfied with technical support. They are quite knowledgeable and responsive.

    How was the initial setup?

    The initial setup is not complex at all. In fact, if you compare any other storage, ONTAP is easier to install, implement, and manage than other options. 

    What about the implementation team?

    We deploy it for our customers.

    What's my experience with pricing, setup cost, and licensing?

    In order to scale, you do need to purchase add-ons.

    What other advice do I have?

    I'm on the partner side, and therefore not an end-user.

    I would recommend the solution. Its cluster and storage are quite good.

    Overall, I would rate the solution eight out of ten. We enjoy working with it.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Tanveer Rahman - PeerSpot reviewer
    Chief Technical Office at a comms service provider with 201-500 employees
    Real User
    Top 10
    Jan 12, 2024
    A stable and scalable storage management software that has no glitches or downtime
    Pros and Cons
    • "We do not face any glitches or downtime."
    • "Sometimes, we face problems with support."

    What is our primary use case?

    We use the solution to manage storage. It comes with the hardware.

    What is most valuable?

    It is a basic storage management software. The integration is good.

    What needs improvement?

    Sometimes, we face problems with support.

    For how long have I used the solution?

    I have been using the solution for four to five years.

    What do I think about the stability of the solution?

    I rate the tool’s stability a nine out of ten. We do not face any glitches or downtime.

    What do I think about the scalability of the solution?

    I rate the tool’s scalability a nine out of ten. It is pretty easy to expand.

    How are customer service and support?

    The support team is in a different country. The response time of support for our region must be improved.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The solution is not complex to work with.

    What about the implementation team?

    The vendor does the setup.

    What's my experience with pricing, setup cost, and licensing?

    The product is a bit expensive. I rate the pricing a five out of ten.

    What other advice do I have?

    I recommend the product to others. Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2147409 - PeerSpot reviewer
    Server and Storage consultant at a media company with 1,001-5,000 employees
    Real User
    Jul 20, 2023
    A very user-friendly and stable tool that provides features like deduplication and data protection to its users
    Pros and Cons
    • "Deduplication, data protection, and NetApp block are some of the valuable features of the product."
    • "The GUI of NetApp ONTAP is an area with certain shortcomings that need to be considered for improvement."

    What is most valuable?

    Deduplication, data protection, and NetApp block are some of the valuable features of the product.

    What needs improvement?

    The GUI of NetApp ONTAP is an area with certain shortcomings that need to be considered for improvement.

    For how long have I used the solution?

    I have been using NetApp ONTAP for over three years. I am using the solution's latest version.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution a ten out of ten.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a ten out of ten.

    My company has a dozen users of NetApp ONTAP.

    How are customer service and support?

    I rate NetApp ONTAP's support a ten out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    I rate my experience with NetApp ONTAP's setup phase a ten out of ten.

    The product is deployed on-premises.

    The deployment process took a day to two to be completed.

    Two people look into the software part during the deployment process of the product.

    What's my experience with pricing, setup cost, and licensing?

    I rate NetApp ONTAP's pricing a seven out of ten.

    What other advice do I have?

    In NetApp ONTAP, both the hardware and the software are the same. The only thing with NetApp ONTAP is that you can't buy it separately because it comes with the box, which is its hardware.

    I definitely recommend the solution to those planning to use it. It's a very friendly and usable tool with lots of features, majorly storage.

    Overall, I rate the solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user