Oracle Service Bus is the most valuable feature of the solution.
Senior Integration Architect at Hyphen Technology
A scalable and easy-to-deploy solution with valuable features for enterprises
Pros and Cons
- "Oracle Service Bus is the most valuable feature of the solution."
- "The product should improve BPEL features."
What is most valuable?
What needs improvement?
The product should improve BPEL features.
For how long have I used the solution?
I have been using the solution for more than ten years.
What do I think about the scalability of the solution?
I rate the scalability an eight out of ten. About 25 people in the organization use the solution.
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Oracle Fusion Middleware
June 2026
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How was the initial setup?
I rate the ease of setup a nine out of ten.
What about the implementation team?
The deployment process was very complex. A team of 12 people deployed the solution in one and a half months.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a seven out of ten.
What other advice do I have?
Our client does not want to risk updating the product because of its stability. If an organization has a lot of people with Java skills, I would suggest Oracle Fusion over webMethods. It depends on the skills and the labor in the organization. It also depends on the legacy systems of the organization, whether they are built upon Oracle, SAP, or IBM. If an organization is completely on Oracle, it must choose Oracle Stack. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager at a recruiting/HR firm with 1-10 employees
It is stable and has good features, but it is quite expensive
Pros and Cons
- "It is really good in terms of features, and it is stable."
- "Its price can be improved. We are currently looking for more cost-efficiency. It should also have a little bit more flexibility for customizations. The customizations should be quicker."
What is our primary use case?
We mainly use it for human resources. We use it for self-service, payroll, and performance management.
What is most valuable?
It is really good in terms of features, and it is stable.
What needs improvement?
Its price can be improved. We are currently looking for more cost-efficiency.
It should also have a little bit more flexibility for customizations. The customizations should be quicker.
For how long have I used the solution?
I have been using Oracle Fusion Middleware for almost a year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Their technical support is good.
How was the initial setup?
The initial setup was straightforward. It took a bit of time for payroll in terms of customization. It took us a year's time to deploy it.
What about the implementation team?
We worked with a consulting firm for deployment. We had two people from our department.
What's my experience with pricing, setup cost, and licensing?
It is expensive. We are looking for a cheaper solution.
What other advice do I have?
You should have a mature company to use this solution. It is suitable for big companies, not for small companies. We are currently looking for another solution that is a little bit cheaper but has the same quality. We are thinking of SAP, but we are not really sure if it is cheaper or not.
I would rate Oracle Fusion Middleware a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Buyer's Guide
Oracle Fusion Middleware
June 2026
Learn what your peers think about Oracle Fusion Middleware. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
IT Manager at a construction company with 201-500 employees
No maintenance, scalable, and reliable
Pros and Cons
- "The scalability is good."
- "This solution has improved the way our organization functions because it does the issuing of BOs, purchasing orders, purchasing requests, and we monitor the cost for projects on it, and we use it for making the payroll for employees."
- "Oracle Fusion Middleware is based on the regulations in Saudi Arabia and the legislation changes. There is a need to be improvements all the time. It needs to adapt quickly in this market. Additionally, there could be some improvements in the construction sector."
What is our primary use case?
Oracle Fusion Middleware is an ERP system. It is not an E-business and it is on-premise. However, the cloud version which we are using is for HR. We use it in many areas, such as finance, procurement, SEM, and supply chains.
How has it helped my organization?
This solution has improved the way our organization functions because it does the issuing of BOs, purchasing orders, purchasing requests, and we monitor the cost for projects on it. Additionally, we use it for making the payroll for employees.
What needs improvement?
Oracle Fusion Middleware is based on the regulations in Saudi Arabia and the legislation changes. There is a need to be improvements all the time. It needs to adapt quickly in this market. Additionally, there could be some improvements in the construction sector.
For how long have I used the solution?
I have been using Oracle Fusion Middleware for approximately five years.
What do I think about the stability of the solution?
The solution is stable, but we have had some bugs.
What do I think about the scalability of the solution?
The scalability is good.
There are more than 100 people using this solution and we do not have plans to increase usage.
How are customer service and support?
We have used the support from Oracle Fusion Middleware.
How was the initial setup?
The initial implementation is not straightforward. However, it can depend on the requirements. The full implementation took one year.
What about the implementation team?
We used an implementor for the deployment, and there is no maintenance because it is cloud-based.
What was our ROI?
We have received some return on investments in some projects.
What's my experience with pricing, setup cost, and licensing?
We pay annually for the solution.
What other advice do I have?
My advice to those wanting to implement this solution is for them to make the processes and the organization structure decisions before choosing any ERP.
For the construction sector, I would rate Oracle Fusion Middleware six out of ten.
Overall, I rate Oracle Fusion Middleware a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Development Lead at a government with 1,001-5,000 employees
Stable and easy to set up
Pros and Cons
- "Oracle Fusion is stable."
- "It's like an umbrella under which we're using a group of products."
- "The price could always be better."
What is our primary use case?
It's like an umbrella under which we're using a group of products. We have about 20 to 30 people using it right now.
For how long have I used the solution?
I've been using Oracle Fusion Middleware for a few years.
What do I think about the stability of the solution?
Oracle Fusion is stable.
How was the initial setup?
Setting up Oracle Fusion is straightforward.
What's my experience with pricing, setup cost, and licensing?
We currently have a yearly license. The price could always be better.
What other advice do I have?
I rate Oracle Fusion Middleware eight out of 10. I would recommend it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Expert Security Access Services Administrator at a comms service provider with 1,001-5,000 employees
User Sign-on Credentials for Enterprise Databases
Pros and Cons
- "The most valuable feature is the structure of the product. We use Oracle Fusion Middleware to manage the Oracle database. Registered users can go to each product if sign-on credentials match each user's identical framework."
- "We can advise any enterprise organization to use this product because you can trust this product."
- "The main improvement must be made on the user interface. You need to use another Oracle cross in this product. It must be improved and some features of the connectors must be changed."
- "The main improvement must be made on the user interface."
What is our primary use case?
We use Oracle Identity Management in the middle of all systems. We get the information from Human Resources. We provision the production systems and the users get reviews.
We currently have 200+ Oracle databases, 60+ Microsoft databases, and other applications for a total of 500+ systems.
How has it helped my organization?
Oracle Fusion Middleware doesn't change our organization in any way. With Oracle Identity Management, we deployed the product according to the needs of the organization for a worst-case scenario.
What is most valuable?
The most valuable feature is the structure of the product. We use Oracle Fusion Middleware to manage the Oracle database. Registered users can go to each product if sign-on credentials match each user's identical framework.
For most users, Oracle Identity Management is not user-friendly so we use another tool for the user interface. We don't use Oracle's main interface for work logs & requests.
What needs improvement?
The main improvement must be made on the user interface. You need to use another Oracle cross in this product. It must be improved and some features of the connectors must be changed.
This product trusts the system or itself, that it helps provision attributes to the department of its system, but if there's an error, it puts the values to the Chi table and doesn't delete it.
There must be a fulfillment page. If the part of the system has an error, it must delete the attribute from the Chi table also.
The problem is, when you open the product, it saves the user's attributes as part of its system but when you look at the target system, there are no attributes about that count.
There must be an improved fulfillment page. Maybe the connector structure of the product must be changed in that way to meet these requirements.
In summary: easier, more close, and a stable graphical user interface, which was written with new technology. It would be nice if they develop these features in the near future.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Oracle Identity Management seems stable, but we made many improvements in the last three years. We had to change and review the code. There's still a project ongoing about that. You don't know how it was written or other developer outputs.
We have to check it and we need to see many improvements in that. We highly increased the provisioning sign using the correct data structures.
What do I think about the scalability of the solution?
We have no problem with scalability. We use Oracle Identity Management at one of the largest companies in telecommunications. We have 500 private systems in the product. We have no problem with scalability at this point with 40,000 users.
We have six people for its operation. For development, we use Accenture and four or five dedicated people. There are six more people required for the operation of OIM in the company.
How are customer service and technical support?
We don't need technical support. The people in the company know the product, so we don't need technical support at this point.
Which solution did I use previously and why did I switch?
There was some previous use of IBM, Sun, & Oracle products (before the merger) by our company, as well as mobile and third-party utilities for identity management.
How was the initial setup?
The set up of the platform was outsourced to Accenture by the organization.
What about the implementation team?
We made deployments short in other environments, for example, in other telecommunication companies. At this company, we each worry about inner problems.
I heard that it took a long time to make deployment and migration. It required about one month, I heard from my colleagues. They used the Accenture company.
What was our ROI?
It's complicated. The company is a big company and it's about security. Sometimes it cannot be easier.
Return on Investment for security: you have to do it, and you do it.
What's my experience with pricing, setup cost, and licensing?
The company does not pay licensing for the product because we are part of the Oracle Association.
Which other solutions did I evaluate?
We have a cause to get all the private systems in IBM by the end of this year.
What other advice do I have?
Oracle is popular in our enterprise because of the name regulations and in Europe with the GDPR. Other companies are hoping to use this product, but we hear that some of them want to use Atlassian and other IBM solutions.
We can advise any enterprise organization to use this product because you can trust this product. It's a brand name product in identity management. I can recommend this product if you are looking for an easy username log for personnel changes. It's about your needs.
I would rate the product 7.5 out of 10. It can be a 10 if the improvements happen.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle Fusion HCM Senior Consultant
The HR business process execution is much easier with the implementation of this solution
Pros and Cons
- "Data integrity."
- "All our customers agree, the HR business process execution is much easier and their lives have become better."
- "All areas of HCM modules could use some improvement."
What is our primary use case?
We usually implement HCM for other companies.
How has it helped my organization?
All our customers agree, the HR business process execution is much easier and their lives have become better.
What is most valuable?
Data integrity.
What needs improvement?
The modules that I have experienced that need improvement are:
- HR Core
- Payroll
- Absence
- WF Compensation.
Though all areas of HCM modules could use some improvement.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
Minor issues.
How are customer service and technical support?
I would rate the technical support as an eight out of 10.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
It is different based on every customer's requirements.
What's my experience with pricing, setup cost, and licensing?
My advice is to buy the basic modules first, gain the most benefit from them, then buy the advanced modules.
Which other solutions did I evaluate?
No.
What other advice do I have?
Choose an excellent consultant to implement.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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