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it_user719802 - PeerSpot reviewer
Senior Database Administrator & BigData Administrator at a financial services firm with 10,001+ employees
Vendor
Aug 17, 2017
Robust For Ad Hoc DW Queries But Multiplex Has Metadata Consistency Issues
Pros and Cons
  • "It is very robust for ad hoc DW queries and its columnar compression is unique and valuable."
  • "Multiplex is very problematic. There are consistency problems in the metadata, meaning it is possible to lose metadata consistency. You should make sure you have healthy backups."

What is most valuable?

It is very robust for ad hoc DW queries and its columnar compression is unique and valuable.

How has it helped my organization?

My organization was using different RDBMs for data warehouse systems. There were obvious problems in terms of performance. Sybase IQ resolved all the performance problems we had at that time.

What needs improvement?

They should improve the backup options. There is no backup software support for Sybase IQ. You have to implement your own backup system. For large databases, you need to use disk backup solutions and it is very expensive.

Multiplex is very problematic. There are consistency problems in the metadata, meaning it is possible to lose metadata consistency. You should make sure you have healthy backups.

It is very hard to find which sessions cause a performance problem. It also has no resource manager to manage resources between consumers.

For how long have I used the solution?

Over 15 years.

Buyer's Guide
SAP IQ
June 2026
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What do I think about the stability of the solution?

Early versions crashed frequently. Crashes (IQ freezes for no apparent reason and you have to restart it to resolve it) with the latest versions are rare.

What do I think about the scalability of the solution?

Multiplex has some limitations and bugs. Although implementing MPX is easy, I cannot say it results in the expected scalability.

How are customer service and support?

Six out of 10.

Which solution did I use previously and why did I switch?

We used a different solution and then we switched to Sybase IQ. Now, because we are having some difficulties in terms of scalability, stability and performance, our DW system is being switched to a new solution again.

How was the initial setup?

Both simplex and multiplex installation are very straightforward.

What's my experience with pricing, setup cost, and licensing?

Negotiation is very important.

What other advice do I have?

Data, and getting insight from data, is very important when it comes to competing with your competitors. You have to be fast and agile, in terms of implementing a system and development, in order to get that data insight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user705720 - PeerSpot reviewer
Senior SAP SYBASE/SQL SERVER DBA at a financial services firm with 10,001+ employees
Vendor
Jul 20, 2017
Valuable features include compression, speed, and easy object maintenance
Pros and Cons
  • "Valuable features for us include the compression, speed, fast response time, and easy object maintenance."
  • "I think the universe should be part of the Sybase IQ tool set."

What is most valuable?

Valuable features for us include the compression, speed, fast response time, and easy object maintenance.

How has it helped my organization?

It has provided us with cube query and faster data upload time.

What needs improvement?

I think the universe should be part of the Sybase IQ tool set.

For how long have I used the solution?

We have been using the solution for about 10 years.

What do I think about the stability of the solution?

Sybase IQ is very stable. However, during earlier stages when the server crashes, you need Sybase technical support to help you out.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

The experts on Sybase IQ were very few in number, but they were really knowledgeable.

Which solution did I use previously and why did I switch?

I guess it is the price competition offered by other vendors that causes companies to migrate to other data warehouse databases.

How was the initial setup?

This is one of the simplest tools to install and it is very easy to scale.

What's my experience with pricing, setup cost, and licensing?

Negotiate based on the features required.

Which other solutions did I evaluate?

I was not involved with product evaluation. However, this was the tool I normally would recommend for Sybase archive solutions.

What other advice do I have?

Evaluate, carry out benchmarks, and do an ROI before buying.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
SAP IQ
June 2026
Learn what your peers think about SAP IQ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,588 professionals have used our research since 2012.
Lead Technical Specialist at a financial services firm with 10,001+ employees
Real User
Jul 12, 2017
While queries with previous products could run for hours, with SAP IQ, they run in a matter of minutes or seconds
Pros and Cons
  • "While queries with previous products could run for hours, with SAP IQ, they run in a matter of minutes or seconds."
  • "There could be more documentation and training."

What is most valuable?

  • Compression
  • Column-based, indexes
  • Speed with large queries
  • Large amounts of data

How has it helped my organization?

While queries with previous products could run for hours, with SAP IQ, they run in a matter of minutes or seconds. Disk costs.

What needs improvement?

There could be more documentation and training.

What do I think about the stability of the solution?

In earlier versions, yes, but not in the past two-three versions.

What do I think about the scalability of the solution?

None, scales to VLDB status.

How are customer service and technical support?

An eight out of 10.

Which solution did I use previously and why did I switch?

OLTP databases, but there's no comparison in terms of reporting and warehousing.

How was the initial setup?

Straightforward, very easy.

What's my experience with pricing, setup cost, and licensing?

Know what you are getting for your money.

Which other solutions did I evaluate?

No, I did not evaluate other options before choosing this product.

What other advice do I have?

Do the research. This is an excellent product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Database Senior Manager at a financial services firm with 201-500 employees
Vendor
Jun 29, 2017
​Columnar storage allows high compression, high load rates and high query performance​.
Pros and Cons
  • "Columnar storage allows high compression, high load rates and high query performance."
  • "Concurrency and functional error messaging."

What is most valuable?

Columnar storage allows high compression, high load rates and high query performance.

How has it helped my organization?

Allows creation of highly functional DW.

What needs improvement?

Concurrency and functional error messaging.

For how long have I used the solution?

6 years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Average.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It is straightforward, but the documentation is confusing at times.

What's my experience with pricing, setup cost, and licensing?

Evaluate all options; check to see if you need expensive add-ons.

Which other solutions did I evaluate?

Yes, Teradata and Oracle.

What other advice do I have?

Make sure you can back it up, load data from local host, and do real load tests.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user288369 - PeerSpot reviewer
Data Architect, Enterprise Data Warehouse at a healthcare company with 1,001-5,000 employees
Real User
Jun 13, 2016
Query response and data loading times are fast, but we ran into stability issues involved server crashes when attempting to answer legal SQL queries.
Pros and Cons
  • "It’s the central component of our enterprise data warehouse."
  • "A production database server should never crash in response to user input, but Sybase IQ has repeatedly done that for us, over multiple revisions of the product."

What is most valuable?

The speed of the tool - both of the query response and the loading of data.

How has it helped my organization?

It’s the central component of our enterprise data warehouse. Queries and reports that would require hours or days from the original source systems are now available in minutes or seconds. It’s really fast!

What needs improvement?

The stability needs improvement. We’ve upgraded through multiple minor revisions because of issues where the database server would crash when attempting to answer a perfectly legal SQL query.

We're

For how long have I used the solution?

I've been using it for five years.

What was my experience with deployment of the solution?

The client side of the package is a bit monolithic. We'd like to be able to roll out just the ODBC driver to client workstations through our managed desktop solution, but SAP/Sybase apparently doesn't have that capability, so we have to manually visit every workstation and install the complete client package from the DVD image.

What do I think about the stability of the solution?

Just the stability issues referenced above. A production database server should never crash in response to user input, but Sybase IQ has repeatedly done that for us, over multiple revisions of the product.

What do I think about the scalability of the solution?

Not yet. We haven’t had a need to expand our Sybase IQ system yet, but their multiplex architecture seems like a useful approach if/when we need to do so.

How are customer service and technical support?

Customer Service:

We have to go through our systems integrator (Telus).

Technical Support:

Technical support is not good, although we actually have to go through our systems integrator (Telus), not directly to SAP/Sybase. However, the feedback from our systems integrator (Telus), is that the technical support is not great. Their first level help desk at SAP/Sybase is generally of no value for the problems we encounter, and the process of escalation to the appropriate level takes longer than it should.

Which solution did I use previously and why did I switch?

This was our first solution for our enterprise data warehouse project.

How was the initial setup?

The initial setup was complex, because Sybase IQ is architecturally very different from Sybase ASE, which we’ve been using for over 20 years. They share the “Sybase” name, but otherwise are very different products, requiring a different approach to database administration and tuning.

What about the implementation team?

We used our vendor team, whose expertise was acceptable, but not outstanding.

What was our ROI?

We haven't calculated it.

Which other solutions did I evaluate?

Caveat emptor. It’s a frustratingly excellent product. When it works, the performance is amazing, but the stability issues, and the expense of the product, coupled with less than top tier technical support, should be considered when evaluating the product for your specific environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Engineer with 1,001-5,000 employees
Real User
Oct 27, 2015
We can now have over one billion rows in a table for semi-real trans-national querying., but the admin UI could use some improvements.
Pros and Cons
  • "We can now have over one billion rows in a table for semi-real trans-national querying."
  • "Aborts happen, and we don't know why."

What is most valuable?

  • Data compression ratio
  • Mass query speed

Sybase IQ, it's high compressed ratio and large query are attractive. In data warehouse experience that is a good tool and normal C/P.

How has it helped my organization?

We can now have over one billion rows in a table for semi-real trans-national querying. In quarterly or monthly report from billions of records, it supports and provides, stable performance.

What needs improvement?

  • Admin UI
  • Tuning parameters
  • Maintenance tool
  • UI

For how long have I used the solution?

I've used it for over five years.

What was my experience with deployment of the solution?

There weren't many issues.

What do I think about the stability of the solution?

Aborts happen, and we don't know why.

What do I think about the scalability of the solution?

There aren't many issues.

How are customer service and technical support?

Customer Service:

5/10.

Technical Support:

5/10.

Which solution did I use previously and why did I switch?

We also have an Oracle solution, and these it runs in parallel with Sybase IQ.

How was the initial setup?

We set it up in multi node mode, and it wasn't too complex.

What about the implementation team?

We implemented with a vendor who were 6/10.

What was our ROI?

It's at about 60%.

What's my experience with pricing, setup cost, and licensing?

They should simplify the classification of licenses, especially the core/store number.

Which other solutions did I evaluate?

  • Oracle
  • PostgreSQL

What other advice do I have?

Take into consideration your multiplex environment and storage IOPS balance.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user288348 - PeerSpot reviewer
Senior Consultant at a financial services firm with 1,001-5,000 employees
Real User
Aug 9, 2015
We've used this data-warehousing solution exclusively for reporting, with the only issue being that support in Turkey was short-staffed at the time we needed it.
Pros and Cons
    • "Technical Support: 6/10 because at the time I was using it, Sybase Turkey were short on staff and not very experienced."

    Valuable Features

    Sybase IQ is the only data warehousing (DWH) solution we use for reporting.

    Use of Solution

    I've used it for eight years.

    Deployment Issues

    No issues encountered.

    Stability Issues

    No issues encountered.

    Scalability Issues

    No issues encountered.

    Customer Service and Technical Support

    Customer Service:

    7/10.

    Technical Support:

    6/10 because at the time I was using it, Sybase Turkey were short on staff and not very experienced.

    Other Advice

    The product is very good as a DWH & Reporting tool. It is performing well on large tables for DML operations and queries.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user263406 - PeerSpot reviewer
    Freelancer at a consultancy with 51-200 employees
    Consultant
    Jun 28, 2015
    The deployment is a bit complex compared to other databases, but its column-based storage is very high performance.
    Pros and Cons
    • "Sybase IQ is a column based database, used for business intelligence, data warehousing, and data marts."
    • "Very few people are familiar with this technology, as training programs are very expensive."

    What is most valuable?

    Sybase IQ is a column based database, used for business intelligence, data warehousing, and data marts. It is optimized for BI/Analytics and ad-hoc queries. Since it is column based it uses optimal storage space and very high performance.

    What needs improvement?

    Very few people are familiar with this technology, as training programs are very expensive.

    For how long have I used the solution?

    I've used this product for almost five years.

    What was my experience with deployment of the solution?

    The deployment is a bit complex compared to other databases.

    What do I think about the stability of the solution?

    No issues encountered.

    What do I think about the scalability of the solution?

    No issues encountered.

    How are customer service and technical support?

    It's good.

    Which solution did I use previously and why did I switch?

    I switched because of its column-based architecture and optimal storage.

    How was the initial setup?

    It has two types of setup, Simplex, and Multiplex. Simplex is straightforward, while Multiplex is a bit complex. but once you get to grips with it, that's straightforward too.

    What was our ROI?

    It's worth investing in.

    What other advice do I have?

    Good luck with it, putting in hard work will give you good returns.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    VP at a financial services firm with 1,001-5,000 employees
    Vendor
    Jun 25, 2015
    It allows us to centrally store data, but DR capabilities need improving.
    Pros and Cons
    • "IQ has enabled our company to load data from our data vendors in under one hour and eliminated multiple copies and hours of processing time."
    • "With various patches of v15.4 and v16.0, we had instances where the IQ server crashed under certain circumstances."

    What is most valuable?

    • Ability to load data from flat files very quickly
    • Data compression
    • Fast querying for aggregations

    How has it helped my organization?

    IQ has enabled our company to load data from our data vendors in under one hour and eliminated multiple copies and hours of processing time.

    What needs improvement?

    DR capabilities need to be improved. For instance, unlike SAP ASE, there is no ability to replicate from IQ to IQ.

    For how long have I used the solution?

    I've used it for 10 years.

    What was my experience with deployment of the solution?

    No issues were experienced during deployment, however, we hit performance issues on Solaris which were eliminated when we migrated to the Linux platform.

    What do I think about the stability of the solution?

    With various patches of v15.4 and v16.0, we had instances where the IQ server crashed under certain circumstances. The vendor has addressed most of the issues though.

    What do I think about the scalability of the solution?

    None product-related and we were able to get around by tuning. Though as we add more data and more users we may have to consider IQ multiplex in the future.

    How are customer service and technical support?

    Customer Service:

    7/10.

    Technical Support:

    9/10.

    Which solution did I use previously and why did I switch?

    We used ASE to store the data in IQ. We switched as IQ now allows us to centrally store the data in one place and in a compressed format.

    How was the initial setup?

    It's straightforward; IQ is one of the easiest DBMS to install.

    What about the implementation team?

    For our initial IQ server we had Sybase consultants, and we used them again for our migration to Linux. Their expertise was 7/10.

    What was our ROI?

    Hardware cost was the biggest savings, in the tens of thousands of dollars.

    Which other solutions did I evaluate?

    No, as since we had Sybase ASE we took their IQ product without evaluating any other options.

    What other advice do I have?

    IQ is a niche product and is good for data storage with it's massive compression ability and adhoc querying. With the emergence of in-memory databases and MPP platforms (like Cassandra, HANA, Greenplum,etc.). I see IQ being used as more of a data store than interacting with the end users or apps if shops chose to use these new technologies.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user261621 - PeerSpot reviewer
    Sybase Tower Lead - DBA CoE at a marketing services firm with 1,001-5,000 employees
    Vendor
    Jun 25, 2015
    The installer is very easy to understand, but the training available needs improvement.
    Pros and Cons
    • "In the organizations I have worked with, SAP Sybase IQ has been used successfully as a datawarehouse solution and as data store for ad hoc querying, and it delivers performance and enormous scalability."
    • "Customer Service: It has been good, but more can be done in this area."

    Valuable Features

    • Performance
    • Scalability
    • Ease of deployment
    • Usability
    • Administration

    Improvements to My Organization

    In the organizations I have worked with, SAP Sybase IQ has been used successfully as a datawarehouse solution and as data store for ad hoc querying. It delivers performance and enormous scalability.

    Room for Improvement

    Training and marketing are two areas where improvements are needed.

    Use of Solution

    I've used it for eight years.

    Deployment Issues

    SAP Sybase IQ is a product which can be deployed very easily on commodity hardware.

    Stability Issues

    Not really. In normal functioning SAP Sybase IQ is extremely stable.

    Scalability Issues

    No. I have seen deployments of datawarehouses with tens of TB's in used space and they scaled very easily to multiple applications.

    Customer Service and Technical Support

    Customer Service:

    It has been good, but more can be done in this area.

    Technical Support:

    It's good, 7/10.

    Initial Setup

    It's straightforward in the hands of a junior level DBA. The installer is very easy to understand as long as the user has a understanding of architecture and layout of the database server.

    Implementation Team

    It's been in-house.

    Pricing, Setup Cost and Licensing

    Understand your requirements well in terms of performance, backup, and space requirements before picking the number of licenses. If IQ is being used in a virtual environment then probably a good understanding of licensing options in a virtual environment is needed. Recently SAP has introduced some new license options, but new users should review those options with the sales team.

    Other Advice

    Estimate the storage requirements, performance requirements, and the number of users during the planning phase. Review the documentation related to hardware sizing and best practices available on the SAP website. There is a hardware estimation guide too which helps in estimating the hardware requirements. Lastly, review the multiplexing option too and understand the implication of columnar storage in a database server.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free SAP IQ Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
    Buyer's Guide
    Download our free SAP IQ Report and get advice and tips from experienced pros sharing their opinions.