Saviynt Reviews

We're using Saviynt for identity lifecycle management. For example, we will hire an employee and provide certain accesses, and when the employee leaves the company, we will remove all those accesses remotely.

We're also using the tool for authentication and access in terms of navigating from one system to another. Saviynt takes care of everything access-related. We are using it to create access for all our users.

The most valuable features of Saviynt are database utility and report generation. These two features have a major impact, particularly when you are trying to create a report because, in other systems, you need to use a third-party utility such as a BI tool or any other reporting tool to fetch the data and send out the report to a third party team.

In Saviynt, it's a system within a system, so you don't have to use any third-party tool because you can directly do your query and write that code on Saviynt and then send that report to the team.

Even the workflow in Saviynt is easier compared to other tools. It's pretty straightforward.

An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt.

Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing.

Sometimes, we do face some issues with the certification, as it's a long certification. For example, if you're launching all the certifications at once, that particular job will have an issue, but it won't affect user access. In terms of jobs, Saviynt doesn't have the facility to run many jobs on a particular server. If they had that facility, that will be super awesome.

One feature we'd like to see in Saviynt in its next release is the log rotation. With a third-party tool such as Splunk, you can get these logs and data from one year, so if Saviynt can add that same feature, that will be awesome. Having the capability to access logs that are a week or a month old would be great. Currently, the tool offers limited logs, so it's a bit difficult for us to debug. For example, even though we are having the same issue, that issue might not replicate now. We need more logs and data for debugging purposes.

Another feature we'd like added to the tool is the job feature that would allow us to utilize the job services even if we have more users because currently, it will stop other jobs which had already been scheduled if we reach the limit. Saviynt needs to have the facility to run the job from the server, from the backend. It would be very good to have that in the next release.

Improving the certification process is also another feature we'd like to see in the tool.

I've been using Saviynt for one year and three months, and the version I'm using is 3.10.

Stability for Saviynt is okay. I have used multiple systems and have compared the tool with other systems, and it's okay. It's not bad, and as a customer, I have faced some issues, but now it's okay. The tool's fine.

Saviynt is a scalable tool, and we didn't face any performance issues when accessing one hundred, two hundred, or even one thousand users. The tool reads well, and performance-wise, it's fine.

Initially, we didn't get much response from Saviynt. In the past, we needed them to come up with a plan, or provide information on why the issue was happening, what the root causes were, and what their analysis was, and they were not responding much, but now they are.

The initial setup for Saviynt is pretty straightforward. It's not a complex setup. 

How long the deployment of the tool would take depends on the application level. If any of the applications need background checks, whether it's for the database or it's for the services, most of them you can do in a day. If everything is set up, meaning all the firewalls have been set up and the background checks have been done, then most of the time, it only takes a few hours to complete the deployment. That is apart from RESTful because with RESTful, you might face some issues based on recent access token issues. If there are no issues, deployment won't take up that much time.

I have no idea how much the license for Saviynt costs.

Saviynt is deployed inside the company network through a third party.

I don't have information on why my company decided to go with Saviynt, but my company has a very good expectation of the tool, as far as I know.

Compared to other IdM tools, I'm recommending Saviynt to colleagues, friends, and others. If you have a background or if you're working with any IdM tool, it'll be easy for you. If you don't know IdM, Saviynt offers training sessions, and if you go through training, it'll take a week or so for you to learn how the tool works. Compared to other tools, you'll have a lot of confidence accessing Saviynt because it's a pretty straightforward tool. You won't have any conflicts with it because it's an easy system. It's a user-friendly tool.

My rating for Saviynt is eight out of ten, and I can't give it a ten because its 
services were not up to the mark. I faced that issue personally, though nowadays, the solution has improved. Over the past year, my company faced some difficulties with Saviynt. For example, some of the onboarding projects have been blocked due to responses from Saviynt. These issues happen, so eight is the rating I'm giving to the tool. It's not the best tool you can have, but it's a tool you can go with.

The solution handles backflow very well.

The reporting on offer is quite good.

We have found the implementation process to be very easy.

The scalability is okay.

The cost of the solution is reasonable.

It would be nice if managing exceptions was easier. 

The configuration process at the beginning can be difficult, depending on the complexity of the company.

I've used the solution for about a year. 

The solution's stability mostly depends on the database and architecture. 

The scalability is okay. In the end, it's all about how the application architecture looks, due to the fact that, in the end, it's all about one database for all actions that need to be performed. 

I've never had the chance to contact technical support. I cannot say how helpful or responsive they are as I've never dealt with them.

How complex the initial setup is mostly depends on the size of the organization. The more complex the organization, the more complex the initial setup. The level of difficulty is also related to scoping - for example, how do you define your manual viable product, et cetera? That's quite difficult to answer. That said, the implementation is not that difficult. It's more about configuration.

We have our own internal team that handles deployment and maintenance. 

We are implementors and we are able to set up this product for our clients. 

The solution is a full SaaS product.

The product is not that costly. It's also not the cheapest product, however. I would describe it as fairly priced. 

We have a partnership with Saviynt.

The company I'm working for is an implementer of it and we are providing it to our internal customers.

From a project management perspective, a potential user needs to ensure they have their requirements very clear and on a detailed level in order to perform the right RSP. Otherwise, at least check whether the product meets the necessary requirements.

I'd rate the solution at a seven out of ten.

We are using Saviynt for a wide range of things. That includes attestation, SoD (Segregation of Duty), analytics, requestee, ARS (Access Request System) platform, role entitlement, but other features as well. We are planning to pretty much use the full suite of tools.  

As one of the leading IGA (Identity Governance & Administration) products and because of how I see this is the tool, I have to wonder how a client can fully maximize the capabilities of Saviynt. Surely the client needs to understand the tool to some extent. I think it is important that Saviynt services agents help to empower their clients to use their tools in a better way that is not being promoted at this time.  

One thing — and it could be just a problem in the APEC area — it that there is a lack of resources for independent learning. I have to spend quite a bit of time in the Freshdesk area to study in order to understand a feature, what other people are saying about it, et cetera. I find that I can not really get to understand the features that I am exploring quickly enough and in enough depth. The company I am working for is doing a project with Saviynt. My role is project/BAU (Business as Usual). Once everything is deployed in a proper way, I will be the person running it as a BAU resource.  

For an example of the learning that is absent, one thing I wonder about is the campaign module. Part of a campaign is to determine a risk score. The risk score is to be determined by the role as far as the entitlement for that role. I was hoping to have some kind of Saviynt-as-a-Service provide best practice governance where they could advise the client on how the risk score can be implemented in the tool. It is not obvious, and they do not provide that guidance.  

A tool like this can work for the client only if they have that standard governance in place. If not, they will not be able to leverage the experts in the field while working with so many clients. Saviynt has to work for their clients and so does the competition, like SailPoint. These users have different tools to do similar things and they will have a lot of exposure to different use cases. But still, there will be some common ground that should be addressed as standards. Some of those governance questions become very important in order to stay within an expected standard. If Saviynt can provide a framework for working with these standards with their tool, I think that would be quite helpful.  

Because different people are working together with clients in a company and using different tools, when we are in that situation, people using different tools have to speak the same language. Assuring that product users follow some best practice recommendations can help with that. In turn, we can uplift our standards and policies and strategies to align better with other people doing IGA.  

It is not really the tool itself, but the way it is introduced to the user or used by the user that is my issue with the product.  

We have been using Saviynt since May of 2020. So that is for about four months.  

The advice I might give to someone who is new to Saviynt is to be aware of Freshdesk. It is the community area for Saviynt users. It is good to have that community as there will be people wondering about the same questions and it makes it easier to find out the answer.  

One thing I noticed about other popular products like SAP or Microsoft Azure, is that when there is a large user-base you can Google a question and most likely you will find the answer somewhere. Saviynt's profile and usage is still expanding. It is not always so easy that you can just Google a question to find your answer. Freshdesk can provide a way to fill that gap.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate my experience with Saviynt so far as maybe only a four-out-of-ten. This is my personal ranking from what I have experienced with the product. Be mindful that the rating reflects that I am in the process of discovering the tool. For example, one of the key selling points of Saviynt is the SoD module, which we have not deployed yet. I can only provide feedback on what I know to date. I think SoD is going to be a really important feature and I look forward to when it will be deployed in our environment. At that stage the rating may change.  

We use this solution for user authentication. It is integrated into our workflows and we use it for reporting.

The most valuable feature is the ease of implementation. This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool.

The reporting features are good.

The biggest drawback is that for every change you want to make, you have to go back to them and ask for it. There haven’t got a tool to make modifications. Ideally, we would like to be able to make changes from our side.

Saviynt is a very new tool, which makes it difficult to find good people with knowledge about implementing and using it. I think that in four to five years, there will be lots of people with experience in the area.

In the future, I would like to see extra certificates included.

I have been using Saviynt for about one year.

The stability of Saviynt is good.

Expanding this platform is a little bit difficult. I would say that the scalability is average.

We have approximately 4,000 users, of which perhaps 15 are technicians.

I would rate the technical support about nine out of ten.

Before using this solution, we used Oracle Identity and Access Management (IdM). We are still using IdM for some systems.

This solution is easy to implement, although our requirements were bulky so it took about four months to deploy.

We worked directly with the vendor, who assisted us with the implementation. The deployment team had four people and two people work on support and maintenance.

If you need to make any changes then there are additional fees. For example, if there is a user named Jonathan in the system and you want to change it then you have to pay for the change. It has to be done on their side.

Before choosing this solution, we also evaluated Omada and SailPoint. The main factors in our decision were pricing and that Saviynt is easy to implement.

My advice to anybody who is considering this solution is that if your user base is small and you do not require a great deal of customization, then this is the best tool.

I would rate this solution a nine out of ten.

This is a solution used for identity and governance management for any project and a tool on which there are multiple other applications deployed. The access management related to all those deployed applications is managed through Saviynt. We use it to maintain the identity and governance of the company. We have a partnership with Saviynt and I'm a consultant.

We've seen a big improvement with respect to the audit findings that companies generally go through.

I really like the certification or attestation feature. It validates the access of a user. According to government regulatory terms, the access pertaining to an application, whether it's SOX or non-SOX, has to be reviewed periodically. The feature helps us to maintain the security of our data by enabling access only to those who really need it. 

Saviynt provides the out-of-box connectors and other documentation and doesn't need a pure development experience, where you are responsible for coding everything from scratch. It simplifies things for anyone who doesn't have a high level of technical know-how. From an integration perspective, it's very good. The company is constantly developing new features. We use the solution primarily because of its great features.

Because the application is hosted on AWS cloud, there is some dependency and that affects our bottom line. A couple of times we've had to stop everything for two or three days. That issue should be solved because when you are live and working on production, having downtime means losing business. Things can also just slow down while we're using the application and although it's not downtime, it can kill a lot of production hours. 

I've been using this solution for two and a half years. 

Saviynt is one of the most reliable products currently on the market.

The tool is on the cloud and that makes for good scalability. I know of a few companies that have 40,000 to 50,000 users. 

We've had mixed dealings with customer support. Recently it seems to have improved but six or seven months ago, the support wasn't great. 

I believe we've had a return on our investment but I can't quantify it. 

I rate this solution nine out of 10.

The primary use case is data provisioning and certification and onboarding applications.

The most valuable features are the workflows and certification.

The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications.

The technical support is ok.

Previously, I used Oracle Identity Cloud Service.

The initial setup is quite difficult but does not take much time.

The licensing is based on the number of identities the solution is onboarded with.

Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications. I would rate this solution as six out of ten.

Our primary use cases are for identity lifecycle management and identity governance.

It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and identity life cycle stuff are solid. It's a very well rounded, strong product.

In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems.

I have been using Saviynt for twelve months. 

The whole Saviynt model is a hosted solution by Saviynt, so they hosted in their environment and it's a cloud-based offering.

It's solid enough, it performs well.

I know our people have contacted their support and they found them to be quite responsive.

On one level there are not a lot of differences between Saviynt and IdentityIQ. They both try to do almost the same things. Both of those products address much the same marketplace, and they do it in slightly different ways, but only slightly different. They basically offer the same features, so they're very similar solutions.

The setup is as complex or straightforward as the customer needs it to be. It's generally easy to get started, but like any system, if the client is complex in requirements, then generally it takes a lot more effort to get set up. Saviynt is good if you've got fairly straightforward requirements. It goes in quickly and easily. But as soon as you get some variations and complexity from the customer, then that takes customization, which is always involved. That's not a criticism of the platform, it's just the nature of the project.

You would certainly need specialist skills to deploy the solution.

It's certainly a very worthwhile and solid product. I think organizations need to understand what they're trying to achieve before they start these projects. If they're looking for the range of things that Saviynt offers, then it is a very solid product.

I would rate Saviynt an eight out of ten. Nothing is a 10 and it's got some edges that need to smooth out as it matures. There are certain things that it doesn't do as elegantly as it could, but that's like most products, nothing's ideal. It's a very tameable product.

I've got no particular as to which features could be added. It's just a matter of how you customize it to meet requirements. If you can live within the boundaries of what comes out of the box, it's very simple and straightforward, but very few organizations do that. So, the ability to accommodate customization is always an area that needs to be focused on.

If the customer is looking at identity management as an access risk problem, not as an operational excellence solution, then we approach them with Saviynt. Our customers are enterprise-level so that means they have anywhere from five to ten thousand users.

The first valuable feature is the approach to solving the identity problem. Access risk is the focus of solving any problem. The second is their deeper integration with enterprise systems, like SAP, Microsoft, Adobe, and AWS. Deeper integration brings instability into the intact elements and ongoing systems. That angle of the deeper integration is not available with any of the products. That gives Saviynt an edge.

I think their interface is one clear area of needed improvement. Also, Saviynt cannot customize based on customer needs. The interface could also be more intuitive to the user.

We have been working with Saviynt for a few months now.

The stability of Saviynt is one of the concerns that we have heard from customers.

The scalability is a question mark because they have not been successful in the places where you have 200,000 to 300,000 identities. I have not seen any performance benchmarking for Saviynt.  

I would say that the setup was of medium complexity but it was not difficult. There are more complex products available, like Oracle, IBM, and others, so it's definitely better than those.

I would recommend Saviynt to clearly identify this solution. If you can do the proof of value first, then go for the implementation. Based on limited exposure, I would rate it at eight out of ten.