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reviewer1861941 - PeerSpot reviewer
Lead Identity Specialist at a tech services company with 501-1,000 employees
Real User
Top 20
Easy to use, developer-friendly, and simple to integrate with other applications
Pros and Cons
  • "The product's initial setup phase is simple."
  • "Considering the shortcomings of the tool, I would say that the training part of the product needs improvement."

What is our primary use case?

I use the solution in my company for identity governance in my projects.

What is most valuable?

The most valuable feature of the solution is the ease that it provides for the approvals and also for the end users, especially for the way they can submit self-service requests through the tool. The product also has some features like certifications, which are generally very helpful for projects where you kind of perform the access reviews for people.

What needs improvement?

Considering the shortcomings of the tool, I would say that the training part of the product needs improvement. The information that Saviynt provides in the training sessions can be a little more professional with respect to the slowness that we generally experience with Saviynt, that the total at times slow. Saviynt needs to work on the slowness of the product and try to streamline it so that there are no further hiccups in the solution from the slowness part that users face generally.

I don't find anything that needs to be addressed in the tool presently because I know that there might be more functionalities in the tool that I haven't explored yet. As of now, the tool looks good to me.

It would be better if Saviynt's support team takes less amount of time to fix any issues for the tickets submitted by the users.

For how long have I used the solution?

I have been using Saviynt for a little over four years.

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What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

As the tool is on the cloud, the tool will always offer scalability and availability.

I think the tool is good for medium and large companies.

How are customer service and support?

I have not contacted the technical support of the product, but from what I heard from my peers, I can say that there are quite a few requests that are open with Saviynt's support team, and it is something that I have been hearing for every project.

How was the initial setup?

The product's initial setup phase is simple.

I haven't come across the deployment, as it is something that happens at the initial phase of any project.

The solution is deployed on the cloud.

Which other solutions did I evaluate?

I can compare Saviynt with SailPoint. Saviynt is better than SailPoint as it is a more developer-friendly product. It does not require you to do too much coding. For people who are not completely into the core development side, where they have to code everything, I would say Saviynt is something that gives many out-of-the-box functionalities. The tool is very developer-friendly and easy to use. I heard that in SailPoint, more customizations are available for business analyst kind of roles. It is really difficult to manage the stakeholders when you have too many customizations available. From a developer-friendly point of view, I would rate Saviynt as having better grades than SailPoint.

What other advice do I have?

I do not frequently work with risk analytics capabilities. I have rarely come across the functionality.

The tool is very easy to use since it is developer-friendly. Integrating applications using Saviynt is easy.

In our company, we generally integrate in-house tools and applications that are built for my projects. I haven't integrated any related applications with Saviynt yet. Integration of the tool is something that varies from project to project. It completely depends on the clients' requirements. In the couple of projects I have worked on till now, I haven't seen a requirement where we have integrated the tool with AI.

I can recommend the product to others.

I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: June 2025
Buyer's Guide
Download our free Saviynt Report and get advice and tips from experienced pros sharing their opinions.