If the customer is looking at identity management as an access risk problem, not as an operational excellence solution, then we approach them with Saviynt. Our customers are enterprise-level so that means they have anywhere from five to ten thousand users.
Chief Technology Officer at a tech services company with 201-500 employees
Has deep integration with enterprise systems and has a good approach to solving the identity problems
Pros and Cons
- "Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
- "Saviynt cannot customize based on customer needs."
What is our primary use case?
What is most valuable?
The first valuable feature is the approach to solving the identity problem. Access risk is the focus of solving any problem. The second is their deeper integration with enterprise systems, like SAP, Microsoft, Adobe, and AWS. Deeper integration brings instability into the intact elements and ongoing systems. That angle of the deeper integration is not available with any of the products. That gives Saviynt an edge.
What needs improvement?
I think their interface is one clear area of needed improvement. Also, Saviynt cannot customize based on customer needs. The interface could also be more intuitive to the user.
For how long have I used the solution?
We have been working with Saviynt for a few months now.
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What do I think about the stability of the solution?
The stability of Saviynt is one of the concerns that we have heard from customers.
What do I think about the scalability of the solution?
The scalability is a question mark because they have not been successful in the places where you have 200,000 to 300,000 identities. I have not seen any performance benchmarking for Saviynt.
How was the initial setup?
I would say that the setup was of medium complexity but it was not difficult. There are more complex products available, like Oracle, IBM, and others, so it's definitely better than those.
What other advice do I have?
I would recommend Saviynt to clearly identify this solution. If you can do the proof of value first, then go for the implementation. Based on limited exposure, I would rate it at eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

Lead Identity Specialist at a tech services company with 501-1,000 employees
Easy to use, developer-friendly, and simple to integrate with other applications
Pros and Cons
- "The product's initial setup phase is simple."
- "Considering the shortcomings of the tool, I would say that the training part of the product needs improvement."
What is our primary use case?
I use the solution in my company for identity governance in my projects.
What is most valuable?
The most valuable feature of the solution is the ease that it provides for the approvals and also for the end users, especially for the way they can submit self-service requests through the tool. The product also has some features like certifications, which are generally very helpful for projects where you kind of perform the access reviews for people.
What needs improvement?
Considering the shortcomings of the tool, I would say that the training part of the product needs improvement. The information that Saviynt provides in the training sessions can be a little more professional with respect to the slowness that we generally experience with Saviynt, that the total at times slow. Saviynt needs to work on the slowness of the product and try to streamline it so that there are no further hiccups in the solution from the slowness part that users face generally.
I don't find anything that needs to be addressed in the tool presently because I know that there might be more functionalities in the tool that I haven't explored yet. As of now, the tool looks good to me.
It would be better if Saviynt's support team takes less amount of time to fix any issues for the tickets submitted by the users.
For how long have I used the solution?
I have been using Saviynt for a little over four years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
As the tool is on the cloud, the tool will always offer scalability and availability.
I think the tool is good for medium and large companies.
How are customer service and support?
I have not contacted the technical support of the product, but from what I heard from my peers, I can say that there are quite a few requests that are open with Saviynt's support team, and it is something that I have been hearing for every project.
How was the initial setup?
The product's initial setup phase is simple.
I haven't come across the deployment, as it is something that happens at the initial phase of any project.
The solution is deployed on the cloud.
Which other solutions did I evaluate?
I can compare Saviynt with SailPoint. Saviynt is better than SailPoint as it is a more developer-friendly product. It does not require you to do too much coding. For people who are not completely into the core development side, where they have to code everything, I would say Saviynt is something that gives many out-of-the-box functionalities. The tool is very developer-friendly and easy to use. I heard that in SailPoint, more customizations are available for business analyst kind of roles. It is really difficult to manage the stakeholders when you have too many customizations available. From a developer-friendly point of view, I would rate Saviynt as having better grades than SailPoint.
What other advice do I have?
I do not frequently work with risk analytics capabilities. I have rarely come across the functionality.
The tool is very easy to use since it is developer-friendly. Integrating applications using Saviynt is easy.
In our company, we generally integrate in-house tools and applications that are built for my projects. I haven't integrated any related applications with Saviynt yet. Integration of the tool is something that varies from project to project. It completely depends on the clients' requirements. In the couple of projects I have worked on till now, I haven't seen a requirement where we have integrated the tool with AI.
I can recommend the product to others.
I rate the tool an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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Updated: September 2025
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