Leaderboard for ServiceNow Customer Service Management
Check out the members with the highest scores who have reviewed ServiceNow Customer Service Management.
#1. BasilJiji
795
Points
System Engineer at a retailer
Reviewed ServiceNow Customer Service Management:
Structured ticket workflows have improved resolution speed and have supported SLA-driven support
#2. Arvind Mehrotra
165
Points
managing partner at a consultancy
Reviewed ServiceNow Customer Service Management:
Integrating departments for unified service while managing complexity and learning curve
#3. Mohammad Shalan
160
Points
Head of Business Agility and Development at a real estate/law firm
Reviewed ServiceNow Customer Service Management:
Automated workflows optimize event management but connectivity with AI tools needs enhancement
#4. Rizwanuddin Qazi
125
Points
Senior ServiceNow Developer at a healthcare company
Reviewed ServiceNow Customer Service Management:
Customer experience has improved through automation, actionable insights, and advanced self-service…
#5. UdayThentu
115
Points
Project Manager at a consultancy
Reviewed ServiceNow Customer Service Management:
Provides flexibility to manage and categorize incidents and has good reporting features
#6. Rahul Raman
115
Points
Change Manager at a tech vendor
Reviewed ServiceNow Customer Service Management:
Workflow automation and integration capabilities drive efficiency110
Points
Works
Reviewed ServiceNow Customer Service Management:
Delivers seamless incident and change management with effective issue tracking#8. Ambar Pradhan
110
Points
Lead Business Analyst at a comms service provider
Reviewed ServiceNow Customer Service Management:
Provides customizable, low-code options to streamline customer interactions#9. reviewer2793843
110
Points
Software Engineer at a tech vendor
Reviewed ServiceNow Customer Service Management:
Centralized client portal has improved case tracking and now streamlines customer support workflows#10. JesusVillanueva
100
Points
Architect at a tech services company
Reviewed ServiceNow Customer Service Management:
Helps to track customer complaints and requests