Singularity Platform Reviews

We protect our endpoints and servers, workstations, and we use Singularity Platform to ingest third-party data for alerts or detections. 

We work in the cybersecurity industry, so we use Singularity Platform and implement it for our customers.

Singularity Platform basically keeps us protected. We utilize it across various sectors, including financial services, insurance, retail, and manufacturing. It has significantly reduced some of the risks associated with the current threats we face, both at the endpoint level and in terms of identity protection.

Singularity Platform allows us to have one single view of potential threats and the health of our environment, helping us optimize operational efficiency. 

Singularity Platform is allowing us to detect threats early on and make sure that they don't proliferate in our environment if there are any.

The best features of this product include its ability to detect malicious software and malware, and the functionality itself is exceptional. The console is easy to navigate. 

The dashboards can be improved, and their dashboarding functionality needs to be better. The way the dashboards look is not really impactful or meaningful.

I have three years of experience with SentinelOne.

Singularity Platform is stable; so far, so good.

It works. It's not designed for scalability, it's designed to protect the enterprise.

I would evaluate their customer service and technical support as very good, five stars.

Before, we were using Kaspersky, but then the Russians came in, and we had to stop using it. It's a Russian product, and with everything happening with that, we stopped using it.

The initial setup of Singularity Platform was straightforward. We have a team member here who handles it.

One person, a really good techie, handled the deployment.

I don't really see a return on investment; it's a necessary requirement today to protect the enterprise.

The pricing for Singularity Platform is good, and the setup cost is very minimal.

We evaluated CrowdStrike, Microsoft Defender, and Trend Micro before choosing Singularity Platform. The main differences between Singularity Platform and some of these others include threat detection ability, lower cost, and that was the key factor in our decision-making.

I would rate Singularity Platform a nine out of ten.

My main use cases for Singularity Platform are compliance and security operations.

I have found the correlations in Singularity Platform to be the most valuable. The main benefits the end-user gets from Singularity Platform are, first, the program itself being very small, and then we get better output from applications running on their systems. The output of the users has gone up 50%, although I don't remember other benefits at this time.

There are a lot of false positives in that, which is why I'm not working with it. The use of the fraud detection feature in financial services in Singularity Platform depends on the compliances that are applicable to the organization, so it may be useful for some and may not be useful for others. I did that by myself, not with the help of Singularity Platform. In my opinion, the real-time monitoring capabilities in Singularity Platform sometimes work and sometimes they don't, because there are a lot of false positives and people use unsigned applications which get deleted or quarantined by the product. It's not a 100% foolproof solution.

A point for improvement for SentinelOne is that the false positives are huge since people in India, at least, are using homegrown applications which get blocked. Right now, Singularity Platform is working fine, but people have concerns about enhancements like website monitoring that can be done through Singularity Platform itself, so they don't need to buy any SASE products for people working from home to control their browsing. If that feature can be included, it will be a big advantage.

I have been working with Singularity Platform for almost two years now.

I had some issues with that.

I would rate the scalability a nine.

Technical support will always be between six and seven.

Positive

The initial setup for Singularity Platform is very simple; the dashboard is quite simple, and the agents' installations are very simple, like one click, I would say.

For pricing, I would say it's a six. It could be cheaper, as I understand.

The main competitor for Singularity Platform is CrowdStrike at number one, and the second is Trellix, which is coming up very fast. The leader on the market is still SentinelOne, but if they don't add some add-ons to their product like Trellix and CrowdStrike have, they may lag very soon. If we do only apple-to-apple comparison on Singularity Platform, then I'll give it ten marks.

Singularity Platform functions as a security information and event management solution, and that is an inbuilt part of it. I believe in the correlations that I get because we work on it, but we don't use the Purple AI part of it. I'm not able to get clarity regarding the real-time personalization feature in Singularity Platform. I do not use the real-time personalization feature in Singularity Platform. It is a matter of false positives when people use it in my area.

Regarding the impact of Singularity Platform on supply chain processes, I don't have much on it, but it's a good product and the tracking is better with the log capturing and the data that we get from it. The customer does require customizations on the dashboards as per the requirement of their organizations; if it's manufacturing, medical, or financial institution or banking, then they will have different requirements for their dashboards, which are yet not available, so we have to actually build up those dashboards for them. I can recommend Singularity Platform to other users. I have provided this review a rating of 9.