


Find out in this report how the two AI-Powered Cybersecurity Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The impact of a ransomware attack typically encrypts all critical data and stops production.
Large enterprises that can afford it often choose SentinelOne for its ease of management compared to other platforms.
If I estimate how much time it has saved me, I would say it has saved almost 30 to 40 percent of time compared to other tools.
We returned our investment within the first year.
After adopting Sophos Central, we can easily integrate with ServiceNow, which means fewer employees, and that translates to money saved.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
A lot of people have to reach out to one sole person who has basically developed the system, creating a bottleneck for responses.
On a scale of one to ten, the technical support of SentinelOne would be rated as an 8.5.
I would evaluate their customer service and technical support as very good, five stars.
In my recent experience with a support ticket, the engineer was not very effective and took longer than I expected.
If I call support at any time, they will assign a new engineer according to SLA immediately or within one to three hours.
Sophos Central integrates effectively with other products.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
I have not run into any issues regarding how scalable Singularity Platform is, so I do not see any limitations for scalability.
Scalability is not an issue for Singularity Platform because it is delivered as a SaaS service, so scalability is taken care of by SentinelOne.
I believe that the system is scalable but it all goes back to personnel behind the scenes and the availability of those people, plus the knowledge they hold in terms of being able to bring larger clients onboard.
Sophos Central's scalability is excellent because I can add any licenses at any time without needing to create a new console.
I believe Sophos Central's scalability is good compared to other EDR solutions that we have.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
If I have to rate the stability level of Singularity Platform from one to ten, I would say it would be a strong nine.
The automation helps a lot, and once implemented, we face no further issues regarding stability or scalability; everything works absolutely fine.
The product is pretty stable, and even if the agent is offline, it will handle the threats.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
When I find a log suspicious, if it automatically points out that a particular point in the log at a specific timing or frame is looking malicious, it would be easier for me.
Correlation in general is done very well with the storyline because it is the platform's own field for correlating data.
If you are asking if this is fully customizable, I would say it is partially customizable, not fully customizable.
I would add that the logs in Sophos Central should be more detailed. Sometimes, when we're checking the logs, they simply state that a file is blocked, but we can't find out why that is the case.
I saw how I can query history from my workstation to do threat intelligence.
I think Sophos Central could be improved by offering an on-premises option because some users prefer to keep their data locally rather than in the cloud.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
My philosophy is you pay for what you get, so if you decide to cheapen out on the cost of your platform, you are not going to get what you want.
As a SIEM tool, if it were priced less, many more people could explore it.
While it offers very good features at the enterprise level, it comes at a premium price.
My thoughts on the pricing or licensing with Sophos Central are that it is very good.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Real-time monitoring is very much available in Singularity Platform because once the agent is up to date, it protects critical assets across our network against malicious attacks.
Singularity Platform's functionality for ransomware rollback is quite useful because if you have a ransomware attack, most EDR solutions do not have the feature to do a rollback and bring the system to its earlier state, but that is one of the unique features that Singularity Platform has which can be a game changer for customers.
This allows executives to determine if they have to liquefy any of their assets at a certain point in time, providing a great view in terms of risk management and current available cash balances while also considering the strategic direction in the next year or two where they plan on going with their cash balances.
If it detects malware, it blocks it and then it sends it through to Sophos Central, which then sends me an email notification that one of the workstations picked up an infection or encountered an issue.
Sophos Central has positively impacted my organization because it allows us to utilize Sophos products in a single pane of glass, and with its synchronized security, it helps to protect our environment more effectively by isolating infected devices from the internet.
Sophos Central is very user-friendly and easy to manage.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 9.9% |
| Sophos Central | 1.5% |
| Singularity Platform | 1.0% |
| Other | 87.6% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 9 |
| Large Enterprise | 7 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
One intelligent platform. Unprecedented speed. Infinite scale. Singularity™ enables unfettered visibility, industry-leading detection, and autonomous response. Discover the power of AI-powered, enterprise-wide cybersecurity.
The world’s leading enterprises use the Singularity platform to prevent, detect, and respond to cyber attacks at machine-speed, greater scale, and higher accuracy across endpoint, cloud, and identity.
Maximize visibility across the entire enterprise. Defend your enterprise with unrivaled speed, coverage, and efficiency. Leverage AI to respond across the entire connected security ecosystem.
Sophos Central allows you to manage our award-winning Synchronized Security platform. Advanced attacks are more coordinated than ever before. Now, your defenses are too. Our revolutionary Security Heartbeat™ ensures your endpoint protection and firewall are talking to each other. It’s a simple yet effective idea that means you get better protection against advanced threats and spend less time responding to incidents. It’s so simple, it makes you wonder why nobody did it before.
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