Skyhigh Security Reviews and Pricing

it_user776880

IT Security Analyst at a tech services company

Nov 26, 2017

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The user activity identification in my organization improved

Pros and Cons

"User analytics."
"The user activity identification improved."

"The services take some time to load. It would be helpful if the loading time was reduced."

What is most valuable?

User analytics.

How has it helped my organization?

The user activity identification improved.

What needs improvement?

The services take some time to load. It would be helpful if the loading time was reduced.

For how long have I used the solution?

I have been using it for the past few months.

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What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

I have not used the support as of now.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

I was not a part of the initial setup.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user774840

Works at a healthcare company with 1,001-5,000 employees

Nov 21, 2017

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Provides full control of the infrastructure process, but needs to improve its support

Pros and Cons

"Having full control of infrastructure."

"The customer service is five out of 10."

What is our primary use case?

The user analytics
Having a full idea about infrastructure

What is most valuable?

DLP rules.

How has it helped my organization?

Having full control of infrastructure.

What needs improvement?

Iteration process.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

Yes.

What do I think about the stability of the solution?

Yes.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Five out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The support team implemented the solution.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

It is good.

Which other solutions did I evaluate?

Yes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Skyhigh Security

May 2026

Free Report: Skyhigh Security Reviews and More

Learn what your peers think about Skyhigh Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

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900,747 professionals have used our research since 2012.

it_user774504

Supervisor, IT Security at a healthcare company with 10,001+ employees

Nov 21, 2017

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It gives us visibility into our employees activities and access to cloud apps

Pros and Cons

"Shadow IT reporting capabilities."
"It has given us visibility into our employees activities and access to cloud apps."

"Support for securing more cloud apps."

What is our primary use case?

Shadow IT monitoring
Sanctioned Cloud App Security

What is most valuable?

Shadow IT reporting capabilities
DLP integration
Encryption

How has it helped my organization?

It has given us visibility into our employees activities and access to cloud apps.

What needs improvement?

Support for securing more cloud apps.

For how long have I used the solution?

Two and a half years.

What was my experience with deployment of the solution?

Some issues, but many had to do with the complexity of our deployment and they all have been worked through.

What do I think about the stability of the solution?

The Shadow IT portion would sometimes stop processing our proxy logs, but these issues seem to have been fixed.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

It is excellent and top-notch.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

For Shadow IT, it was straightforward.

For Sanctioned App Security deployment, it was a bit more complex. This was primarily due to the amount of integrations we decided to do with the existing technologies we owned, like DLP, SSO, etc., and because of the size of our cloud application.

What about the implementation team?

An in-house team.

What was our ROI?

Very good.

What's my experience with pricing, setup cost, and licensing?

I don't deal with pricing. Thus, I cannot answer this.

Which other solutions did I evaluate?

Yes. Netskope, Bitglass, Adallom, and Skyfence.

What other advice do I have?

Make sure you plan your deployment carefully. Break the project into phases. This makes for more wins sooner, which you can report to your upper management. Develop a good rapport with the team who owns the cloud application, so you can get full cooperation from them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user757164

INNOVATOR,ENGINEER,DREAMER! at a tech company with 51-200 employees

Oct 26, 2017

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For a reasonable price, it enforces data loss prevention

Pros and Cons

"Our ROI is 150%."

What is most valuable?

Prevents unauthorized data being shared from external sources.
Enforces data loss prevention.
DLP reporting and deep integration.

How has it helped my organization?

Malware and spam mails
Attacks from hackers
Data privacy

What needs improvement?

Detecting threats.

For how long have I used the solution?

One year.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

A 10 out of 10.

Technical Support:

A 10 out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented in-house.

What was our ROI?

Our ROI is 150%.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

Which other solutions did I evaluate?

No.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user758346

Student at Marri Educational Society's Marri Laxman Reddy Institute of Technology and Management at a tech company with 51-200 employees

Oct 25, 2017

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Provides a perfect level of customer service

Pros and Cons

"De-tokenization."

What is most valuable?

Tokenization.

How has it helped my organization?

High-risk services.

What needs improvement?

De-tokenization.

For how long have I used the solution?

One year.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

A 10 out of 10.

Technical Support:

An eight out of 10.

Which solution did I use previously and why did I switch?

No.

What about the implementation team?

We implemented in-house.

Disclosure: My company has a business relationship with this vendor other than being a customer.

it_user760911

Information Security Lead Analyst at a healthcare company with 1,001-5,000 employees

Oct 25, 2017

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We have been able to analyse our user activity, which has helped us to identify the associated risks

Pros and Cons

"We were able to analyse our user activity, which helped us to identify the associated risks."

"Improve the user interface (UI) of the tool and make it user-friendly."

What is most valuable?

The user analytics.

How has it helped my organization?

We were able to analyse our user activity, which helped us to identify the associated risks.

What needs improvement?

Improve the user interface (UI) of the tool and make it user-friendly.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

Yes.

What do I think about the stability of the solution?

Yes.

What do I think about the scalability of the solution?

Yes.

How are customer service and technical support?

Customer Service:

A six out of 10.

Technical Support:

A seven out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

I was not part of the setup.

What about the implementation team?

A vendor team did the implementation. I would give them a seven out of 10 on their expertise.

What was our ROI?

I have no idea of what it is.

Which other solutions did I evaluate?

No.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user774840Works at a healthcare company with 1,001-5,000 employees

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Nov 17, 2017

tool is useful

it_user758421

Attended JNTUH College of Engineering Hyderabad at a tech company with 51-200 employees

Oct 24, 2017

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It makes our organization's work easier

Pros and Cons

"It makes our work easier."

What is most valuable?

Skyhigh Box

How has it helped my organization?

It makes our work easier.

What needs improvement?

Cloud computing.

For how long have I used the solution?

Almost a year.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

It is a nine out of 10.

Technical Support:

It is a nine out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

Implemented in-house.

What was our ROI?

It is confidential.

What's my experience with pricing, setup cost, and licensing?

It is very easy.

Which other solutions did I evaluate?

No.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user758109

-- at a tech company with 51-200 employees

Oct 23, 2017

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We utilize it to analyse our cloud traffic

Pros and Cons

"The return on investment has been positive."

"Reports."

What is most valuable?

Sanctioned IT.

How has it helped my organization?

To analyse cloud traffic.

What needs improvement?

Reports.

For how long have I used the solution?

One year.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

An eight out of 10.

Technical Support:

A seven out of 10.

Which solution did I use previously and why did I switch?

No.

What about the implementation team?

Implemented through a vendor team. Their expertise was advanced.

What was our ROI?

Positive.

What's my experience with pricing, setup cost, and licensing?

Go with the licensing.

Which other solutions did I evaluate?

Nope.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user757260

Information Security Analyst at a security firm with 1,001-5,000 employees

Oct 23, 2017

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It has improve my organization through identification of user activity and login activity

Pros and Cons

"It is affordable."

"De-tokenization."

What is most valuable?

Tokenization
User analytics

How has it helped my organization?

Identification of user activity
Login information

What needs improvement?

De-tokenization.

For how long have I used the solution?

More than one year.

What was my experience with deployment of the solution?

Not for now.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Straightforward.

What about the implementation team?

We used a vendor team.

What was our ROI?

I do not know.

What's my experience with pricing, setup cost, and licensing?

It is affordable. Skyhigh has some good features.

Which other solutions did I evaluate?

No.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user757164

INNOVATOR,ENGINEER,DREAMER! at a tech company with 51-200 employees

Oct 19, 2017

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Initial setup is straightforward as their guidelines and instructions are very easy to follow

Pros and Cons

"Box API features with DLP capabilities."
"Now, the stability and speed are greatly improved."

"SkyHigh has the ability to place users or groups on a ‘Watchlist’; which allows you to see certain views with these Watchlists users/groups in them. This is great when you are looking at live data but if I wanted to generate a report on "only" the watchlists."

What is most valuable?

Box API features with DLP capabilities
Shadow IT

How has it helped my organization?

Our organization is moving much of its non-sensitive data to Box. We needed the ability to have full visibility into what was occurring within the Box infrastructure, from Skyhigh to Box API integration.

What needs improvement?

SkyHigh has the ability to place users or groups on a ‘Watchlist’; which allows you to see certain views with these Watchlists users/groups in them. This is great when you are looking at live data but if I wanted to generate a report on "only" the watchlists.

For how long have I used the solution?

Two and a half years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Skyhigh has been improving their product and releasing upgrades on a consistent basis. Now, the stability and speed are greatly improved. Looking forward to their next major release.

What do I think about the scalability of the solution?

No, since I am able to use my blue coat logs.

How are customer service and technical support?

Customer Service:

A 10 out of 10

Technical Support:

A nine out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Straightforward. Guidelines and instructions are very easy to follow.

What about the implementation team?

Our implementation was in-house. Since the deployment of this cloud access security broker (CASB) was rather simple, there was no need to bring in a third-party vendor.

What's my experience with pricing, setup cost, and licensing?

The biggest thing to watch for is the difference in price per monitored user for the different API integrations. We currently only use the Box API, but we thought about using the Salesforce one. However, it was drastically more expensive per user. We are starting to look at the 365 monitoring since we may migrate there soon, but I have not looked at the pricing for it yet.