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Cisco Umbrella vs Skyhigh Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
iboss offers significant ROI by saving bandwidth and enhancing security, despite increased costs from cloud migration and device pricing.
Sentiment score
7.0
Cisco Umbrella delivers high ROI by saving time, enhancing security, and integrating smoothly, leading to increased productivity and satisfaction.
Sentiment score
4.8
Skyhigh Security boosts ROI by improving efficiency, reducing maintenance, streamlining analysis, enhancing visibility, and cutting time significantly.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
Chief Technology Officer at Binary Global Limited
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
Network Engineer at a tech consulting company with 501-1,000 employees
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
With Skyhigh Security, that same analysis could often be reduced to around ten minutes
Sales Engineer at a consultancy with 11-50 employees
By moving to having more in the cloud, their cloud is automatically updated as part of a SaaS solution, which reduces the responsibility on the company to do the updates themselves.
Manager - Cyber Security at a educational organization with 1-10 employees
I have seen a positive return on investment mainly through improved operational efficiency, better cloud visibility, and stronger governance across SaaS environments.
Cyber Security Lead at Johnson and Johnson
 

Customer Service

Sentiment score
7.8
Iboss support is praised for responsiveness and knowledge, with some concerns about communication but generally favorable reviews.
Sentiment score
7.8
Cisco Umbrella support is praised for quick resolutions, professional service, and effective technical guidance despite occasional delays.
Sentiment score
7.3
Skyhigh Security's customer service is highly rated, but technical support experiences vary, with some delays and inconsistencies noted.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Manager Cyber Security Department at Mana
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Director at Infosonik Systems Ltd
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Network Engineer at a tech consulting company with 501-1,000 employees
We can know the case severity such as P1, P2, or P3, allowing easy interaction from the customer support side.
Technical Associate Network Security at Valuepoint Systems
Weekly setup calls are conducted with all clients to discuss ongoing issues and resolutions.
Deputy Manager at a comms service provider with 10,001+ employees
There is also some really good diagnostic information built into their web gateways that they deploy on-premise if you want to do hybrid, so they get a lot of information before you even know something might be wrong.
Manager - Cyber Security at a educational organization with 1-10 employees
 

Scalability Issues

Sentiment score
7.3
Iboss efficiently scales to meet growing resource demands, supporting large user bases with robust support and adaptable infrastructure.
Sentiment score
8.0
Cisco Umbrella efficiently supports scalability for businesses of all sizes with seamless adaptation and minimal resource demand.
Sentiment score
6.5
Skyhigh Security's scalable infrastructure and cloud-auto-scaling effectively support diverse business needs, despite some documentation concerns.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
Cisco Umbrella scales incredibly with the growing needs of my organization.
Network Engineer at a construction company with 1,001-5,000 employees
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Senior Network Engineer at Boys Town
Scalability-wise, for monitoring cloud apps, Skyhigh Security is more scalable, and we never faced any scalability issues on the dashboards.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
They have peering agreements with a lot of the major ISPs where their data centers are, which allows them to get a really good bandwidth allocation.
Manager - Cyber Security at a educational organization with 1-10 employees
The platform handled large enterprise environments reasonably well, including distributed users, multiple SaaS applications, and hybrid infrastructure scenarios.
Cyber Security Lead at Johnson and Johnson
 

Stability Issues

Sentiment score
7.6
Iboss is generally stable with reliable support, despite initial deployment challenges, and is often praised for minimal downtime.
Sentiment score
8.2
Cisco Umbrella offers reliable, stable performance with excellent uptime, effective security features, and minimal disruptions for enterprise needs.
Sentiment score
7.6
Skyhigh Security is stable and reliable, with past issues resolved and praised for its multi-location feature enhancing reliability.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
I have not experienced any major stability issues with Cisco Umbrella.
Director at Infosonik Systems Ltd
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
Chief Technology Officer at Binary Global Limited
The stability and reliability of the Cisco Umbrella platform have been great.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
We did not face any downtime on that site, so it is quite reliable.
Technical Associate Network Security at Valuepoint Systems
If your primary location is down, you just get diverted to the other one.
Manager - Cyber Security at a educational organization with 1-10 employees
It has many gaps, so I think some customers take three months and up to six months for the deployment of Skyhigh Security.
Secure at ESCARE COLtd
 

Room For Improvement

Iboss struggles with Mac support, ISP integration in India, and needs improvements in security features and cloud integration.
Cisco Umbrella users seek better endpoint integration, simplified licensing, improved support, enhanced security features, and easier system compatibility.
Skyhigh Security needs enhancements in performance, UI simplicity, API integration, support, reporting, troubleshooting tools, and cloud access control.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
Our iboss subscription access should be more secure with an OTP or VPN etc.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Manager Cyber Security Department at Mana
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Director at Infosonik Systems Ltd
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
CTO at Next Technologies Ltd
There is no API available.
Security automation specialist at a comms service provider with 51-200 employees
Skyhigh Security is quite simple, but if there is any improvement in the GUI, it will be quite easy for us because it looks a legacy interface.
Technical Associate Network Security at Valuepoint Systems
Skyhigh Security is an overall good solution for a larger enterprise.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
 

Setup Cost

Iboss offers competitive, transparent pricing with valuable cloud solutions, appealing to enterprises for predictable budgeting and desired functionality.
Cisco Umbrella pricing varies in cost-effectiveness based on features, with flexible licensing and potential discounts for certain partners.
Skyhigh Security pricing is reasonable for enterprises, often complex, and includes support with multi-year agreements favored for savings.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Director at Infosonik Systems Ltd
The prices need to be lower as the current pricing is exceedingly high.
Network Solutions Architect at a financial services firm with 10,001+ employees
The pricing and licensing was generally aligned with the number of users and the models, and the cost depends on the scope, but I think Skyhigh Security has great pricing for the market.
Sales Engineer at a consultancy with 11-50 employees
Licensing can become complex depending on the number of users, integrations, data protection requirements, and other features.
Cyber Security Lead at Johnson and Johnson
My experience with pricing, setup cost, and licensing indicates it is high, but it is negotiable.
Senior Manager, Risk at LTFS
 

Valuable Features

Iboss provides comprehensive cloud security with advanced features, enhancing data protection and management efficiency for network security.
Cisco Umbrella provides DNS security, integration, and user management, enhancing protection for hybrid work environments and remote users.
Skyhigh Security enhances security management with flexible remote access, scalable solutions, and comprehensive visibility without VPNs.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Manager Cyber Security Department at Mana
The most valuable feature of Cisco Umbrella is its DNS security.
Network Solutions Architect at a financial services firm with 10,001+ employees
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Chief Technology Officer at Binary Global Limited
Skyhigh Security dashboard helps monitor security threats, and it works well with very large enterprise environments.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
By going through their Zero Trust interface, we effectively had single sign-on to the internal network remotely without a VPN, so it reduced the overhead and gave us faster access to the files.
Manager - Cyber Security at a educational organization with 1-10 employees
The hardware and cloud usability features help my team by providing easy scalability, which is the main advantage.
Senior Associate at a tech services company with 10,001+ employees
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Ranking in Cloud Access Security Brokers (CASB)
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
125
Ranking in other categories
Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Skyhigh Security
Ranking in Secure Web Gateways (SWG)
8th
Ranking in Cloud Access Security Brokers (CASB)
9th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
70
Ranking in other categories
Data Loss Prevention (DLP) (13th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (11th)
 

Mindshare comparison

As of June 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.4%, up from 2.0% compared to the previous year. The mindshare of Cisco Umbrella is 9.7%, down from 18.9% compared to the previous year. The mindshare of Skyhigh Security is 3.2%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella9.7%
iboss3.4%
Skyhigh Security3.2%
Other83.7%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
Felipe Antoniazzi - PeerSpot reviewer
Cyber Security Lead at Johnson and Johnson
Centralized cloud visibility has strengthened governance but still needs smoother policy tuning
Skyhigh Security is, in my view, a strong platform. Of course, there are still areas where the user experience and operational workflows could be improved. One area for improvement is simplifying the initial deployment and policy tuning process. In large enterprise environments, configuring CASB and DLP policies across multiple SaaS platforms can become complex and time-consuming, especially when trying to balance security controls with user productivity. Another improvement in my view is related to the platform improving dashboard usability and investigation workflows. While the amount of data and visibility is valuable, some reporting and navigation areas can feel less intuitive than newer cloud-native security platforms. Another improvement opportunity, in my view, is alert tuning and noise reduction. Many security monitoring solutions require achieving the right balance between visibility and excessive alerting through continuous optimization. More intelligent prioritization and contextual risk scoring could help reduce analyst fatigue.
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
7%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
9%
Non Profit
7%
Financial Services Firm
14%
Manufacturing Company
10%
Government
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise7
Large Enterprise47
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
What needs improvement with McAfee Web Gateway?
Skyhigh Security is, in my view, a strong platform. Of course, there are still areas where the user experience and op...
What is your primary use case for McAfee Web Gateway?
My main use case for Skyhigh Security is primarily for CASB functionality, SaaS security visibility, cloud data prote...
What advice do you have for others considering McAfee Web Gateway?
My main advice would be to spend enough time planning governance, policy design, and operational workflows before ena...
 

Also Known As

iBoss Cloud Platform
OpenDNS
McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
Find out what your peers are saying about Cisco Umbrella vs. Skyhigh Security and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.