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FortiSASE vs iboss comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.3
FortiSASE provided cost-effective solutions, quick integration, and seamless hybrid workflows, saving time and costs compared to alternatives.
Sentiment score
5.9
Organizations achieved significant ROI with iboss through improved efficiency, security, and 15% time savings in the first year.
With FortiCASB, we manage to save around 50% on our budget compared to other products.
Senior Manager at ITX360 (Pvt) Ltd
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen a clear, measurable return on investment within the first twelve months of deploying iboss.
Cyber Security Specialist at Cyvogenix
Deploying iboss leads to good return on investment, estimated around 70% to 80%.
Manager at Cyvogenix
 

Customer Service

Sentiment score
6.0
FortiSASE support is knowledgeable but often slow, with mixed user satisfaction, and improvements needed in response times and documentation.
Sentiment score
7.9
Iboss customer service is praised for responsiveness and expertise, with premium users enjoying dedicated managers and 24/7 support.
I am totally satisfied with their response time and support quality.
Solution Architecht at a tech services company with 1,001-5,000 employees
If there is a solution in the market, the people supporting it should be technical enough to resolve issues at their first level or second level, or at least at the third level.
Head Vice President, Delivery at Gehnax Technologies LLP
At a high level, they deliver the intended information, but I still need their representatives, particularly sales engineers, to provide detailed explanations, as the documentation may not cover every area that all audiences might be looking for.
Senior Manager at CTC Global Sdn Bhd
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
 

Scalability Issues

Sentiment score
5.7
FortiSASE offers scalable, user-friendly management, effortless expansion, and adaptability, ideal for enterprises, with minor third-party integration concerns.
Sentiment score
7.5
Iboss effectively scales with efficient resource management and a cloud-based infrastructure, ensuring seamless and responsive growth to evolving demands.
FortiSASE is a very scalable solution because it licenses every user individually.
Co-Founder & General Manager at Beta Integrated Solutions
If the customer is within the Fortinet ecosystem, they are generally good for scalability.
Senior Manager at CTC Global Sdn Bhd
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
 

Stability Issues

Sentiment score
5.4
FortiSASE's stability has mixed reviews, with some praising reliability and others reporting glitches and connection issues.
Sentiment score
7.8
Users regard iboss as reliable with occasional connectivity and SSL issues, but generally stable and effective for growth.
They maintain high availability using numerous data centers globally.
IT Network, Security Engineer at Zuken Netwave
FortiSASE is not stable yet and is in the learning stage.
Head Vice President, Delivery at Gehnax Technologies LLP
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
 

Room For Improvement

FortiSASE requires enhancements in security, compatibility, pricing, user-friendliness, and cloud management, with issues in installation and licensing.
Iboss faces integration and performance issues, particularly with Mac devices, data centers, and international connectivity, needing enhanced features.
FortiSASE implementation is too complex where other products take two to three months or maximum four months to implement, FortiSASE took more than double that time.
Head Vice President, Delivery at Gehnax Technologies LLP
If third-party vendors could be integrated and supported, enabling two-way communication, it would greatly enhance the solution compared to competitors such as Netskope and Zscaler.
Senior Manager at CTC Global Sdn Bhd
While connectivity from outside to inside is okay, inside to outside is not.
IT Network, Security Engineer at Zuken Netwave
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard.
Manager at Cyvogenix
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
 

Setup Cost

FortiSASE pricing is debated, viewed as high by some and competitive for existing Fortinet users, with regional cost nuances.
Iboss offers competitive pricing and substantial savings with transparent per-user costs, ideal for budget-conscious enterprises needing robust security.
FortiSASE is an expensive product and the cost is indeed high.
IT Manager at PTECH
The pricing for FortiCASB is competitive and not expensive.
Senior Manager at ITX360 (Pvt) Ltd
When combining everything for a full SASE solution, I notice the pricing becomes quite high.
Product & Services Integrator at a comms service provider with 10,001+ employees
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
 

Valuable Features

FortiSASE offers seamless remote work, AI security, integration with Fortinet's ecosystem, scalability, and comprehensive management features at competitive pricing.
Iboss provides seamless integration, advanced security features, and centralized management to efficiently support remote and hybrid users.
The important aspects are twofold. One is authorization, and the second is access control.
IT Network, Security Engineer at Zuken Netwave
FortiCASB is user-friendly and integrates well with other Forti-products, providing enhanced management capabilities.
Senior Manager at ITX360 (Pvt) Ltd
In FortiSASE, these features are bundled, and since they are tightly integrated with the firewall, SD-WAN works without additional payment.
Head Vice President, Delivery at Gehnax Technologies LLP
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
 

Categories and Ranking

FortiSASE
Ranking in Secure Access Service Edge (SASE)
6th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
iboss
Ranking in Secure Access Service Edge (SASE)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th)
 

Mindshare comparison

As of August 2026, in the Secure Access Service Edge (SASE) category, the mindshare of FortiSASE is 5.4%, down from 7.5% compared to the previous year. The mindshare of iboss is 3.3%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
FortiSASE5.4%
iboss3.3%
Other91.3%
Secure Access Service Edge (SASE)
 

Featured Reviews

WY Lim - PeerSpot reviewer
Senior Manager at CTC Global Sdn Bhd
Unified cloud security has protected branches and remote users but needs broader integrations
I do not often communicate with the technical support of FortiSASE. I definitely use documentation officially provided by Fortinet for FortiSASE. My impression of this documentation is that it is quite similar and standard compared to other major security vendors such as Cisco or Palo Alto. At a high level, they deliver the intended information, but I still need their representatives, particularly sales engineers, to provide detailed explanations, as the documentation may not cover every area that all audiences might be looking for. I have no comment on whether the documentation should be improved to add more details, because if too many things are added to a white paper or data sheet, it can become messy. I am satisfied with the current arrangement.
Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
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908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
7%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise6
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for FortiSASE ?
The pricing, licensing, and setup costs of FortiSASE are very advantageous if you are already a Fortinet customer. If you have FortiGate, the Fortinet firewall, it will be a very good solution for ...
What needs improvement with FortiSASE ?
I think Fortinet can improve FortiSASE in two main areas: one is enhancing the Secure Web Gateway module, and the second is providing more advanced data classification options since the current DLP...
What is your primary use case for FortiSASE ?
I would describe the use case for FortiSASE as replacing traditional SSL VPN with ZTNA, which enhances Zero Trust Network accessibility for users in any remote location. For example, a user in Indi...
What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubleshooting policy issues. Some advanced policy configurations have a learning cur...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote users from web-based threats. In my day-to-day work, I enforce web access polici...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and highly competitive compared to legacy network security vendors.
 

Also Known As

No data available
iBoss Cloud Platform
 

Overview

 

Sample Customers

Information Not Available
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Find out what your peers are saying about FortiSASE vs. iboss and other solutions. Updated: June 2026.
908,858 professionals have used our research since 2012.