Cisco Umbrella vs iboss comparison

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Cisco Umbrella

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Executive SummaryUpdated on Dec 28, 2025

In the network security category, Cisco Umbrella and iboss both provide top-tier solutions tailored to industry needs. Cisco Umbrella, with its extensive DNS-based security, focuses on scalable network protection, while iboss distinguishes itself with a cloud security model and advanced threat protection capabilities. Cisco Umbrella often appears to have the advantage with seamless integration for existing Cisco equipment users and comprehensive connectivity; however, iboss's focus on real-time traffic analysis and competitive pricing renders it attractive for organizations of varying sizes.

Features: Cisco Umbrella offers DNS-based security, deep network and URL filtering, and robust SASE compatibility, ideal for hybrid networks. Its domain investigation tools enhance threat intelligence. Iboss presents a cloud security model with SASE, cloud proxy, and SSL inspection, supplemented by efficient data loss prevention. It excels in real-time traffic analysis and offers Zero Trust Network Access for endpoint protection.

Room for Improvement: Cisco Umbrella needs enhancement in integrated IPS and malware engines, better SIEM reporting integration, and improved local data center presence. Iboss could improve its endpoint security features, provide more seamless third-party integration, and quicken DLP feature development. Both could enhance customer-centric features and extensive integration capabilities.

Ease of Deployment and Customer Service: Cisco Umbrella is flexible, deployable in public, private, and hybrid clouds, and praised for integration ease with existing Cisco equipment. Technical support is excellent but could benefit from improved responsiveness. Iboss provides transparent deployment models with standout customer service. Responsive and professional, its straightforward service pricing furthers client satisfaction.

Pricing and ROI: Cisco Umbrella's pricing is competitive yet complex, offering various plans tailored for diverse organizational needs. ROI is realized through diminished malware incidents and enhanced productivity, despite higher perceived costs. Iboss provides clear, per-user pricing, enticing smaller organizations with strong ROI backed by reduced operational costs and lower price points.

To learn more, read our detailed Cisco Umbrella vs. iboss Report (Updated: March 2026).

Cisco Umbrella vs. iboss

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Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Umbrella

Ranking in Secure Web Gateways (SWG)

1st

Ranking in Internet Security

1st

Ranking in Cloud Access Security Brokers (CASB)

2nd

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

123

Ranking in other categories

Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)

iboss

Ranking in Secure Web Gateways (SWG)

5th

Ranking in Internet Security

3rd

Ranking in Cloud Access Security Brokers (CASB)

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Web Content Filtering (1st), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)

Mindshare comparison

As of March 2026, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Umbrella is 12.8%, down from 19.2% compared to the previous year. The mindshare of iboss is 2.5%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
Cisco Umbrella	12.8%
iboss	2.5%
Other	84.7%

Secure Web Gateways (SWG)

Featured Reviews

Bryan Bettencourt

Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.

Ensures comprehensive protection with seamless threat logging and efficient policy management

My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.

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reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cisco Umbrella is the first layer of security that protects me while surfing the net, identifying untrusted websites to prevent access."

"Threats never come close to your network with security at the DNS level."

"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."

"With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity."

"One of the great advantages of Umbrella DNS is that it's really simple to deploy. It's easy to install, the users do not notice that it's there, and it doesn't interfere with your work. The simplicity and transparency are great advantages of Cisco Umbrella."

"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."

"Meraki features and cloud-based functionality are advanced and easy to manage centrally."

"The weekly reportings are great, the investigation is super and the application management is equally great."

More Cisco Umbrella pros

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"Our primary use case for this product is DLP,"

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

More iboss pros

Cons

"This solution does not give us full, 360-degree protection."

"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."

"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."

"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."

"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."

"It's a very new product, so it's quite immature at the moment. It can be more user friendly."

"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."

"Customization for basic users can be complex, as it is targeted toward only technical users."

More Cisco Umbrella cons

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"The area I would like to see improvement in is the ability within the reporter to navigate directly to the content the user is traversing."

More iboss cons

Pricing and Cost Advice

"There are no hidden costs with Umbrella. Everything is included in the package."

"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."

"We have a security Enterprise Agreement with Cisco, so the pricing is good."

"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"

"Cisco Umbrella is expensive and could be cheaper."

"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."

"The price could be lower."

"You can request an evaluation license."

More Cisco Umbrella pricing and cost advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	30
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	6

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...

What is your experience regarding pricing and costs for Cisco Umbrella?

The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil. While iboss performed well, some competitors offered simpler implementati...

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our old proxies to cloud proxies, and we did POCs with different giants at that time. ...

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alternatives available, but they do not perform as well. Since iboss is cloud-based,...

Zscaler Internet Access vs Cisco Umbrella

Comparisons

Compared 18% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 8% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 7% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 4% of the time

Forcepoint Secure Web Gateway vs Cisco Umbrella

Compared 2% of the time

More Cisco Umbrella Competitors

Netskope vs iboss

Compared 10% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

FortiSASE vs iboss

Compared 7% of the time

Zscaler Internet Access vs iboss

Compared 6% of the time

More iboss Competitors

Product Reports

Cisco Umbrella

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Download iboss product report

Also Known As

OpenDNS

iBoss Cloud Platform

Overview

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cisco Umbrella vs. iboss