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FortiSASE vs Prisma SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
iboss provided significant ROI with bandwidth savings, enhanced security, operational efficiency, and productivity gains despite some per-device cost challenges.
Sentiment score
4.3
FortiSASE provides cost-effective security services, boosting efficiency and simplifying hybrid work while ensuring cost-neutral or better ROI.
Sentiment score
7.6
Transitioning to Prisma SD-WAN reduced costs by 50%, improved stability, and replaced expensive MPLS links with affordable broadband.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Deploying iboss leads to good return on investment, estimated around 70% to 80%.
Manager at Cyvogenix
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
With FortiCASB, we manage to save around 50% on our budget compared to other products.
Senior Manager at ITX360 (Pvt) Ltd
I have seen more time saved as a return on investment because the platform is very stable, and we haven't had any issues of troubleshooting and working through fixing issues.
IT Director at a insurance company with 10,001+ employees
Prisma SD-WAN helps reduce network costs.
Senior IT Consultant at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.4
iboss support is praised for responsiveness and expertise, though some face communication challenges; premium support receives positive feedback.
Sentiment score
6.5
FortiSASE customer service is effective; support varies with praised expertise but notes on response delays and case escalation.
Sentiment score
6.7
Palo Alto's Prisma SD-WAN support is effective but occasionally slow, with a need for training and faster responses.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
I am totally satisfied with their response time and support quality.
Solution Architecht at a tech services company with 1,001-5,000 employees
If there is a solution in the market, the people supporting it should be technical enough to resolve issues at their first level or second level, or at least at the third level.
Head Vice President, Delivery at Gehnax Technologies LLP
At a high level, they deliver the intended information, but I still need their representatives, particularly sales engineers, to provide detailed explanations, as the documentation may not cover every area that all audiences might be looking for.
Senior Manager at CTC Global Sdn Bhd
They respond promptly and are good at finding issues.
I would rate the support at minimum eight plus.
Senior IT Consultant at a tech services company with 51-200 employees
Since we are at a premium level, customer service is rated at eight or 8.9 out of ten.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
Iboss offers scalable, cloud-based security solutions, efficiently adapting to growing demands with minimal performance issues and centralized policies.
Sentiment score
6.2
FortiSASE is praised for scalability, user-specific licensing, ease of management, but faces challenges with third-party integrations.
Sentiment score
7.6
Prisma SD-WAN efficiently supports scalable complex networks, praised for ease of deployment and site addition despite documentation concerns.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
FortiSASE is a very scalable solution because it licenses every user individually.
Co-Founder & General Manager at Beta Integrated Solutions
If the customer is within the Fortinet ecosystem, they are generally good for scalability.
Senior Manager at CTC Global Sdn Bhd
FortiSASE's scalability is very good; you can add licenses as your user count grows.
IT Director at a insurance company with 10,001+ employees
Everything is managed by the service provider, Palo Alto Networks, allowing me to manage my infrastructure without overheads or extra costs to adapt the management infrastructure to the actual needs of the field.
Presale Engineer at Westcon-Comstor
I rate it a ten out of ten since we can easily scale by just paying for additional licenses as needed.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
Cybersecurity Analyst at a government with 201-500 employees
 

Stability Issues

Sentiment score
7.7
iboss is highly stable and reliable, with some setup and hardware issues, maintaining robust efficiency in diverse conditions.
Sentiment score
6.0
FortiSASE's stability experiences vary, with users rating it between four and nine, noting both reliability and occasional issues.
Sentiment score
7.8
Prisma SD-WAN is noted for high stability and reliability, with improved performance and rare downtime, despite complex setup.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
They maintain high availability using numerous data centers globally.
IT Network, Security Engineer at Zuken Netwave
FortiSASE is not stable yet and is in the learning stage.
Head Vice President, Delivery at Gehnax Technologies LLP
Stability is high, I rate it 9.8 out of ten.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
Prisma SD-WAN is an absolutely stable solution.
Presale Engineer at Westcon-Comstor
Our engineers make the system appear stable through effective management.
At Messer Manager, Network & Communications (Americas) at a manufacturing company with 5,001-10,000 employees
 

Room For Improvement

iboss can boost user satisfaction by improving pricing, Mac reliability, security, AI tuning, interface design, and network capabilities.
FortiSASE faces challenges in pricing, integration, deployment complexity, and requires improvements in security, management features, and support.
Prisma SD-WAN needs better usability, technical support, integration, and competitively priced features, with improvements in security and automation.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard.
Manager at Cyvogenix
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
FortiSASE implementation is too complex where other products take two to three months or maximum four months to implement, FortiSASE took more than double that time.
Head Vice President, Delivery at Gehnax Technologies LLP
If third-party vendors could be integrated and supported, enabling two-way communication, it would greatly enhance the solution compared to competitors such as Netskope and Zscaler.
Senior Manager at CTC Global Sdn Bhd
While connectivity from outside to inside is okay, inside to outside is not.
IT Network, Security Engineer at Zuken Netwave
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
Cybersecurity Analyst at a government with 201-500 employees
If there were an option to extend management to other firewalls, users could perform staggered migrations.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
It would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls.
Presale Engineer at Westcon-Comstor
 

Setup Cost

Iboss pricing is seen as affordable and straightforward, offering good value compared to competitors like ZScaler and Check Point.
FortiSASE's cost is seen as expensive generally, yet advantageous for Fortinet customers and education users, with varying setup costs.
Prisma SD-WAN offers premium pricing but valued functionality and integration, ideal for medium to large enterprises, with package discounts.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
FortiSASE is an expensive product and the cost is indeed high.
IT Manager at PTECH
The pricing for FortiCASB is competitive and not expensive.
Senior Manager at ITX360 (Pvt) Ltd
When combining everything for a full SASE solution, I notice the pricing becomes quite high.
Product & Services Integrator at a comms service provider with 10,001+ employees
The solution is not cost-effective for smaller environments and is more suitable for medium to large companies.
Presale Engineer at Westcon-Comstor
The price for Prisma is a bit high.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
The product could be a bit cheaper for the services it provides.
CTO at a engineering company with 1,001-5,000 employees
 

Valuable Features

Iboss excels with strong web filtering, cloud-based architecture, Zero Trust security, and seamless integration for improved network security.
FortiSASE provides versatile security features with cost-efficiency, centralized management, seamless access, competitive pricing, and easy deployment.
Prisma SD-WAN enhances network resilience with seamless integration, intelligent routing, centralized management, and optimal connectivity across multiple sites.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
The important aspects are twofold. One is authorization, and the second is access control.
IT Network, Security Engineer at Zuken Netwave
FortiCASB is user-friendly and integrates well with other Forti-products, providing enhanced management capabilities.
Senior Manager at ITX360 (Pvt) Ltd
In FortiSASE, these features are bundled, and since they are tightly integrated with the firewall, SD-WAN works without additional payment.
Head Vice President, Delivery at Gehnax Technologies LLP
By reducing the need for expensive internet connections, Prisma SD-WAN allows customers to achieve cost savings.
Presale Engineer at Westcon-Comstor
Prisma is a mature platform in terms of security.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
The most valuable feature is the single pane of glass, especially since we have Palo Alto firewalls.
CTO at a engineering company with 1,001-5,000 employees
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th)
FortiSASE
Ranking in Secure Access Service Edge (SASE)
6th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Prisma SD-WAN
Ranking in Secure Access Service Edge (SASE)
11th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (5th), WAN Edge (5th)
 

Mindshare comparison

As of October 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.2%, up from 2.1% compared to the previous year. The mindshare of FortiSASE is 5.1%, down from 7.0% compared to the previous year. The mindshare of Prisma SD-WAN is 2.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
FortiSASE5.1%
iboss3.2%
Prisma SD-WAN2.5%
Other89.2%
Secure Access Service Edge (SASE)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer2805150 - PeerSpot reviewer
IT Director at a insurance company with 10,001+ employees
Secure remote access has protected users and simplified centralized policy control
I would rate FortiSASE a 10 out of 10. I give it a 10 because the features are very good, and it's very easy to administer and use from an IT perspective. There's a lot of security features built in within both the endpoint software as well as the FortiSASE platform, and the pricing is good. I enjoy working with the vendor. Regarding FortiSASE's AI capabilities, I think it has good capabilities around governance and security, and the policies have to be built. With our FortiSASE license, they also have a managed SOC that monitors and actively alerts us. FortiSASE is deployed in my organization using a public cloud; it's a GCP for the Fortinet SASE POPs. I did not purchase FortiSASE through the GCP Marketplace. My advice for others looking into using FortiSASE is that it is a great solution for customers who are already using Fortinet firewalls in their environment because the integration with the whole Fortinet platform is seamless, and FortiSASE adds a lot of value to that setup.
reviewer2706744 - PeerSpot reviewer
Cybersecurity Analyst at a government with 201-500 employees
Navigating documentation challenges leads to reduced incidents with strong setup
The areas that need improvement include documentation/customer support and cross-communication between the support teams. The documentation tends to be outdated, often directing us to resources that are no longer accurate or available, and this is one of the reasons we are potentially looking at alternatives. In terms of the Prisma SD-WAN security integrations, we have seen some benefits, but part of our difficulty is trying to get all of that information on what it does and set up properly. Because we've had issues in the past with getting devices set up properly, scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
Manufacturing Company
12%
Financial Services Firm
10%
Computer Software Company
9%
Comms Service Provider
7%
Financial Services Firm
10%
Outsourcing Company
8%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise14
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by emphasizing the modular function even more during sales presentations and demonstr...
What is your primary use case for iboss?
iboss is primarily used for content filtering within school districts and public K-12 school districts, and it can al...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for FortiSASE ?
My experience with pricing, setup cost, and licensing has been that the pricing is very competitive, which is one of ...
What needs improvement with FortiSASE ?
FortiSASE has really improved their services over the past two years that we've been a customer, and the features and...
What is your primary use case for FortiSASE ?
My main use case for FortiSASE is network protection, secure internet access, and secure private access for our users...
What is your experience regarding pricing and costs for Prisma SD-WAN?
Regarding whether Prisma SD-WAN is an expensive solution, I would say the price is competitively high. Everything dep...
What needs improvement with Prisma SD-WAN?
I am still working on what should be improved in Prisma SD-WAN to make this product better, and I cannot give any upd...
What is your primary use case for Prisma SD-WAN?
Our customers' main use cases for Prisma SD-WAN are to connect multiple branches since they have numerous locations t...
 

Also Known As

iBoss Cloud Platform
No data available
CloudGenix
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Information Not Available
Open Networking User Group, Columbia Sportswear Company, Coca Cola
Find out what your peers are saying about FortiSASE vs. Prisma SD-WAN and other solutions. Updated: September 2026.
917,382 professionals have used our research since 2012.