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FortiSASE vs Prisma SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
iboss improved bandwidth and security for remote work, but per-device fees and Mac agent delays prompted vendor alternatives.
Sentiment score
3.3
FortiSASE provided cost-effective solutions, quick integration, and seamless hybrid workflows, saving time and costs compared to alternatives.
Sentiment score
7.6
Transitioning to Prisma SD-WAN reduced costs by 50%, improved stability, and replaced expensive MPLS links with affordable broadband.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
With FortiCASB, we manage to save around 50% on our budget compared to other products.
Senior Manager at ITX360 (Pvt) Ltd
Prisma SD-WAN helps reduce network costs.
Senior IT Consultant at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.8
Iboss customer service receives mixed reviews, with praise for responsiveness and criticism for communication and resolution delays.
Sentiment score
6.0
FortiSASE support is knowledgeable but often slow, with mixed user satisfaction, and improvements needed in response times and documentation.
Sentiment score
6.7
Palo Alto's Prisma SD-WAN support is effective but occasionally slow, with a need for training and faster responses.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
I am totally satisfied with their response time and support quality.
Solution Architecht at a tech services company with 1,001-5,000 employees
If there is a solution in the market, the people supporting it should be technical enough to resolve issues at their first level or second level, or at least at the third level.
Head Vice President, Delivery at Gehnax Technologies LLP
At a high level, they deliver the intended information, but I still need their representatives, particularly sales engineers, to provide detailed explanations, as the documentation may not cover every area that all audiences might be looking for.
Senior Manager at CTC Global Sdn Bhd
They respond promptly and are good at finding issues.
I would rate the support at minimum eight plus.
Senior IT Consultant at a tech services company with 51-200 employees
Since we are at a premium level, customer service is rated at eight or 8.9 out of ten.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
Iboss exhibits reliable scalability with easy resource expansion, accommodating high demand smoothly while maintaining performance and flexibility.
Sentiment score
5.7
FortiSASE offers scalable, user-friendly management, effortless expansion, and adaptability, ideal for enterprises, with minor third-party integration concerns.
Sentiment score
7.6
Prisma SD-WAN efficiently supports scalable complex networks, praised for ease of deployment and site addition despite documentation concerns.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
FortiSASE is a very scalable solution because it licenses every user individually.
Co-Founder & General Manager at Beta Integrated Solutions
If the customer is within the Fortinet ecosystem, they are generally good for scalability.
Senior Manager at CTC Global Sdn Bhd
Everything is managed by the service provider, Palo Alto Networks, allowing me to manage my infrastructure without overheads or extra costs to adapt the management infrastructure to the actual needs of the field.
Presale Engineer at Westcon-Comstor
I rate it a ten out of ten since we can easily scale by just paying for additional licenses as needed.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
Cybersecurity Analyst at a government with 201-500 employees
 

Stability Issues

Sentiment score
7.6
iboss is highly stable with 99% uptime, minor deployment challenges, and receives strong performance ratings of 7-9 out of 10.
Sentiment score
5.4
FortiSASE's stability has mixed reviews, with some praising reliability and others reporting glitches and connection issues.
Sentiment score
7.8
Prisma SD-WAN is noted for high stability and reliability, with improved performance and rare downtime, despite complex setup.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
They maintain high availability using numerous data centers globally.
IT Network, Security Engineer at Zuken Netwave
FortiSASE is not stable yet and is in the learning stage.
Head Vice President, Delivery at Gehnax Technologies LLP
Stability is high, I rate it 9.8 out of ten.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
Prisma SD-WAN is an absolutely stable solution.
Presale Engineer at Westcon-Comstor
Our engineers make the system appear stable through effective management.
At Messer Manager, Network & Communications (Americas) at a manufacturing company with 5,001-10,000 employees
 

Room For Improvement

iboss struggles with Mac support, integration issues, performance limitations, and needs improvements in security features and user configurations.
FortiSASE requires enhancements in security, compatibility, pricing, user-friendliness, and cloud management, with issues in installation and licensing.
Prisma SD-WAN needs better usability, technical support, integration, and competitively priced features, with improvements in security and automation.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
Our iboss subscription access should be more secure with an OTP or VPN etc.
FortiSASE implementation is too complex where other products take two to three months or maximum four months to implement, FortiSASE took more than double that time.
Head Vice President, Delivery at Gehnax Technologies LLP
If third-party vendors could be integrated and supported, enabling two-way communication, it would greatly enhance the solution compared to competitors such as Netskope and Zscaler.
Senior Manager at CTC Global Sdn Bhd
While connectivity from outside to inside is okay, inside to outside is not.
IT Network, Security Engineer at Zuken Netwave
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
Cybersecurity Analyst at a government with 201-500 employees
If there were an option to extend management to other firewalls, users could perform staggered migrations.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
It would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls.
Presale Engineer at Westcon-Comstor
 

Setup Cost

Iboss offers competitive and transparent pricing, often cheaper than Broadcom and Check Point, despite annual cost increases.
FortiSASE pricing is debated, viewed as high by some and competitive for existing Fortinet users, with regional cost nuances.
Prisma SD-WAN offers premium pricing but valued functionality and integration, ideal for medium to large enterprises, with package discounts.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
FortiSASE is an expensive product and the cost is indeed high.
IT Manager at PTECH
The pricing for FortiCASB is competitive and not expensive.
Senior Manager at ITX360 (Pvt) Ltd
When combining everything for a full SASE solution, I notice the pricing becomes quite high.
Product & Services Integrator at a comms service provider with 10,001+ employees
The solution is not cost-effective for smaller environments and is more suitable for medium to large companies.
Presale Engineer at Westcon-Comstor
The price for Prisma is a bit high.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
The product could be a bit cheaper for the services it provides.
CTO at a engineering company with 1,001-5,000 employees
 

Valuable Features

iboss provides advanced security features, seamless cloud management, and scalability with user-friendly integration and robust threat protection capabilities.
FortiSASE offers seamless remote work, AI security, integration with Fortinet's ecosystem, scalability, and comprehensive management features at competitive pricing.
Prisma SD-WAN enhances network resilience with seamless integration, intelligent routing, centralized management, and optimal connectivity across multiple sites.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
The important aspects are twofold. One is authorization, and the second is access control.
IT Network, Security Engineer at Zuken Netwave
FortiCASB is user-friendly and integrates well with other Forti-products, providing enhanced management capabilities.
Senior Manager at ITX360 (Pvt) Ltd
In FortiSASE, these features are bundled, and since they are tightly integrated with the firewall, SD-WAN works without additional payment.
Head Vice President, Delivery at Gehnax Technologies LLP
By reducing the need for expensive internet connections, Prisma SD-WAN allows customers to achieve cost savings.
Presale Engineer at Westcon-Comstor
Prisma is a mature platform in terms of security.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
The most valuable feature is the single pane of glass, especially since we have Palo Alto firewalls.
CTO at a engineering company with 1,001-5,000 employees
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th)
FortiSASE
Ranking in Secure Access Service Edge (SASE)
7th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Prisma SD-WAN
Ranking in Secure Access Service Edge (SASE)
9th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (3rd), WAN Edge (5th)
 

Mindshare comparison

As of May 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.0%, up from 1.7% compared to the previous year. The mindshare of FortiSASE is 6.4%, down from 7.6% compared to the previous year. The mindshare of Prisma SD-WAN is 2.7%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
FortiSASE6.4%
iboss3.0%
Prisma SD-WAN2.7%
Other87.9%
Secure Access Service Edge (SASE)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
LK
Head Vice President, Delivery at Gehnax Technologies LLP
Implementation complexity challenges are addressed and bundled solution offers significant ROI
For other solutions such as FortiAnalyzer and FortiSIEM, integration is easy, but it's not straightforward due to license complexity. As FortiSASE is new in the market in India, if you want to use a Delhi data center, you need a separate license, and if you have a different kind of firewall, you cannot transfer your license from one box to another box. FortiSASE implementation is too complex where other products take two to three months or maximum four months to implement, FortiSASE took more than double that time. The product appears to have been launched without being tested properly in real market conditions. While testing may have been done in lab environments, real-time scenarios seem to be missing from this solution. The SPA licenses are limited to the box UTM, UTM make and model. If someone has a UTM currently and plans to upgrade or downgrade in the coming year after procuring the SPA license for three years, they cannot transfer those licenses to another box, which is a challenge that needs improvement.
reviewer2706744 - PeerSpot reviewer
Cybersecurity Analyst at a government with 201-500 employees
Navigating documentation challenges leads to reduced incidents with strong setup
The areas that need improvement include documentation/customer support and cross-communication between the support teams. The documentation tends to be outdated, often directing us to resources that are no longer accurate or available, and this is one of the reasons we are potentially looking at alternatives. In terms of the Prisma SD-WAN security integrations, we have seen some benefits, but part of our difficulty is trying to get all of that information on what it does and set up properly. Because we've had issues in the past with getting devices set up properly, scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
12%
Manufacturing Company
9%
Legal Firm
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise6
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is your experience regarding pricing and costs for FortiSASE ?
The pricing, licensing, and setup costs of FortiSASE are very advantageous if you are already a Fortinet customer. If...
What needs improvement with FortiSASE ?
I think Fortinet can improve FortiSASE in two main areas: one is enhancing the Secure Web Gateway module, and the sec...
What is your primary use case for FortiSASE ?
I would describe the use case for FortiSASE as replacing traditional SSL VPN with ZTNA, which enhances Zero Trust Net...
What is your experience regarding pricing and costs for Prisma SD-WAN?
Regarding whether Prisma SD-WAN is an expensive solution, I would say the price is competitively high. Everything dep...
What needs improvement with Prisma SD-WAN?
I am still working on what should be improved in Prisma SD-WAN to make this product better, and I cannot give any upd...
What is your primary use case for Prisma SD-WAN?
Our customers' main use cases for Prisma SD-WAN are to connect multiple branches since they have numerous locations t...
 

Also Known As

iBoss Cloud Platform
No data available
CloudGenix
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Open Networking User Group, Columbia Sportswear Company, Coca Cola
Find out what your peers are saying about FortiSASE vs. Prisma SD-WAN and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.