Zscaler Zero Trust Exchange and FortiSASE are competing in the cybersecurity and network security category. Based on feature-rich integration and user feedback, Zscaler currently has the upper hand due to its advanced threat protection and easier deployment.
Features: Zscaler offers single-side logon solutions, eliminating repeated VPN sign-ins and integrating robustly with key directories. It also provides advanced cloud-based solutions for data loss prevention (DLP) and Internet access. FortiSASE is known for seamless management of cloud tenants, integrating multiple services on one platform, and strong capabilities across Fortinet solutions.
Room for Improvement: User feedback indicates Zscaler may improve speed, legacy system support, and pricing structure. There's also a call for greater flexibility in DLP policies and interface enhancements. FortiSASE users highlight a need for better third-party integration and performance in complex traffic scenarios, requesting improved perimeter security and handling high-tech environments.
Ease of Deployment and Customer Service: Zscaler is praised for its deployment flexibility across hybrid, public, and private clouds, though it could benefit from faster customer support response times and more detailed guides. FortiSASE's deployment is enhanced by integration within Fortinet's ecosystem, yet faces criticism for unclear initial setups and needing more robust support.
Pricing and ROI: Zscaler's pricing is noted for being higher, with significant expenses related to gateways, but users see a good ROI from integrated features and a flexible licensing model. FortiSASE is considered competitively priced for Fortinet customers, though it gets expensive when bundling full SASE solutions. Both products show notable ROI, with Zscaler users reporting better long-term cost savings compared to competitors.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
With FortiCASB, we manage to save around 50% on our budget compared to other products.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
In terms of time savings, since users no longer manually connect to the VPN, access became seamless, improving user productivity, especially for remote users.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
I am totally satisfied with their response time and support quality.
If there is a solution in the market, the people supporting it should be technical enough to resolve issues at their first level or second level, or at least at the third level.
At a high level, they deliver the intended information, but I still need their representatives, particularly sales engineers, to provide detailed explanations, as the documentation may not cover every area that all audiences might be looking for.
The support engineers are technically knowledgeable, particularly for Zscaler Private Access related issues, providing clear guidance and documentation for troubleshooting.
Sometimes, support takes time since the solution has some bugs that need fixing.
They have provided the numbers and contact supports, and it is almost immediate.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
FortiSASE is a very scalable solution because it licenses every user individually.
If the customer is within the Fortinet ecosystem, they are generally good for scalability.
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Zscaler Zero Trust Exchange Platform is highly scalable, primarily because it is built on a cloud-native, globally distributed architecture.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
They maintain high availability using numerous data centers globally.
FortiSASE is not stable yet and is in the learning stage.
Zscaler Zero Trust Exchange Platform is very stable, especially in enterprise environments.
Zscaler Zero Trust Exchange Platform is very stable.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
FortiSASE implementation is too complex where other products take two to three months or maximum four months to implement, FortiSASE took more than double that time.
If third-party vendors could be integrated and supported, enabling two-way communication, it would greatly enhance the solution compared to competitors such as Netskope and Zscaler.
While connectivity from outside to inside is okay, inside to outside is not.
It would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views.
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
They might be able to identify if something is missing with Zscaler.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
FortiSASE is an expensive product and the cost is indeed high.
The pricing for FortiCASB is competitive and not expensive.
When combining everything for a full SASE solution, I notice the pricing becomes quite high.
There is minimal setup cost since it is a cloud-delivered platform, eliminating the need to invest in additional hardware such as VPN gateways or maintain infrastructure.
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
The important aspects are twofold. One is authorization, and the second is access control.
FortiCASB is user-friendly and integrates well with other Forti-products, providing enhanced management capabilities.
In FortiSASE, these features are bundled, and since they are tightly integrated with the firewall, SD-WAN works without additional payment.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
| Product | Mindshare (%) |
|---|---|
| Zscaler Zero Trust Exchange Platform | 8.9% |
| FortiSASE | 6.4% |
| iboss | 3.0% |
| Other | 81.7% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 44 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
FortiSASE offers AI-based threat detection and centralized management, ensuring robust security through features like Secure Web Gateway and SD-WAN. It's appreciated for ease of deployment, scalability, and support for global workforces, with potential for cost-saving cloud management.
FortiSASE integrates tightly with the Fortinet ecosystem, providing comprehensive cybersecurity features such as a firewall-as-a-service and deep packet inspection. It facilitates Zero Trust Network Architecture, replacing traditional VPNs for secure remote access. The platform enhances IT management capabilities by supporting micro-segmentation and protecting endpoint devices. Despite excellence in these areas, FortiSASE faces challenges in application segmentation security, agent reliability, and data classification. Criticisms include underwhelming GUI design, licensing complexity, and mobile device support. Improvements in agent installation, cloud management, and automation are priorities for expanding efficacy.
What are FortiSASE's key features?Enterprises deploying FortiSASE in specific industries benefit from its ability to integrate cloud security, safeguard branch operations, and reduce latency to corporate data centers. Its robust features support industries needing secure connectivity for remote users and micro-segmentation to protect sensitive data and resources. Users find it helpful in managing access to corporate applications and reducing reliance on traditional VPNs, streamlining operational efficiencies and enhancing security postures.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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