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Akamai Enterprise Application Access vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Ranking in ZTNA as a Service
8th
Ranking in Secure Access Service Edge (SASE)
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st)
Akamai Enterprise Applicati...
Ranking in Cloud Access Security Brokers (CASB)
15th
Ranking in ZTNA as a Service
16th
Ranking in Secure Access Service Edge (SASE)
18th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
Access Management (15th)
Zscaler Zero Trust Exchange...
Ranking in Cloud Access Security Brokers (CASB)
8th
Ranking in ZTNA as a Service
1st
Ranking in Secure Access Service Edge (SASE)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Data Loss Prevention (DLP) (5th), Application Control (4th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of May 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.0%, up from 1.7% compared to the previous year. The mindshare of Akamai Enterprise Application Access is 1.7%, up from 1.6% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.9%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform8.9%
iboss3.0%
Akamai Enterprise Application Access1.7%
Other86.4%
Secure Access Service Edge (SASE)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
DE
Platform Manager at Globe Telecom
Centralized authentication streamlines global access with single sign-on and auto-scaling for seamless user experience
We use Akamai Enterprise Application Access for centralized authentication for our global customers. It provides a solution for consolidated authentication on our platform. We use the service to manage access for our global consumers, not for remote access for our employees My favorite part of…
Vibin Thomas - PeerSpot reviewer
Team Lead, Technical Content Security at Valuepoint Systems
Zero trust access has transformed remote connectivity and now simplifies secure app usage
Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"It was a very easy product to install. It can be deployed very fast."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The console is cloud-based, which is something I really appreciate."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Application Access's most valuable feature is the accessibility of enterprise tech protection."
"The cost and the capability are great."
"We've had a good ROI from Application Access."
"My favorite part of the Akamai Enterprise Application Access service is its SSO and auto-scaling capabilities."
"The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks."
"The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"From a cost perspective, I would say fair market value, and then from an efficiency perspective, I notice a very good user experience, which is easy to use with Zscaler Zero Trust Exchange Platform."
"The most valuable features of Zscaler SASE include web filtering, application control, and the private access configuration."
"As a cloud-based service, it is very easily implemented."
"Its impressive scalability allows the combination of multiple dictionaries and using them as one engine, resulting in narrower data loss gaps."
"Zscaler's technical support is quite good."
"The most valuable feature of Zscaler Private Access is we do not have to connect to a VPN, it is seamless."
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The dashboards for local use could be better."
"The area I would like to see improvement in is the ability within the reporter to navigate directly to the content the user is traversing."
"The reporting feature needs improvement."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"If you provide enterprise services we have to stop telling the customers it's going to be per users or the transactions. That's not good for the customers, it's good for the vendors."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"The pricing could be lower for Akamai Enterprise Application Access."
"The solution has two agents so should combine its enterprise application and security access into one agent."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"I can't speak to any missing features."
"Users report application access or latency issues with Zscaler Private Access."
"In the next release, I would like to see RE2 Regex supported."
"We would like to extend the SASE applications for Zscaler."
"The customers would benefit from more robust documentation and conversations around configurations, as it is slightly complex."
"On a scale from one to ten, I would rate Zscaler Private Access at only a three or four."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"The license can be shared based on the number of active users."
"Licensing is based on user count."
"The price is great it is all-inclusive, they use an enterprise cost model. That's what we like compared to other users. This is one of the main attractions of Akamai Enterprise Application Access. It's already an enterprise cost model established with us for services."
"Zscaler SASE software is quite expensive compared to other solutions"
"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."
"The technical support is good."
"The solution is expensive."
"The solution has increased prices this year."
"The product is a bit expensive."
"It's an affordable solution"
"There is definitely an ROI."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Manufacturing Company
12%
Financial Services Firm
9%
Construction Company
9%
Healthcare Company
8%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise45
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What needs improvement with Akamai Enterprise Application Access?
The pricing is a bit expensive for our market. Although it is cheaper compared to alternatives, Akamai Enterprise App...
What is your primary use case for Akamai Enterprise Application Access?
We use Akamai Enterprise Application Access ( /products/akamai-enterprise-application-access-reviews ) for centralize...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
What is your primary use case for Zscaler SASE?
We are using Zscaler Zero Trust Exchange for its Zscaler Internet Access service. It provides web security, DLP, data...
 

Also Known As

iBoss Cloud Platform
Soha
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Bugcrowd, InPowered, Spirent Communications
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Akamai Enterprise Application Access vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.