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Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Ranking in ZTNA as a Service
10th
Ranking in Secure Access Service Edge (SASE)
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st)
Prisma Access by Palo Alto ...
Ranking in Cloud Access Security Brokers (CASB)
1st
Ranking in ZTNA as a Service
2nd
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Secure Web Gateways (SWG) (4th), Enterprise Infrastructure VPN (5th)
Zscaler Zero Trust Exchange...
Ranking in Cloud Access Security Brokers (CASB)
5th
Ranking in ZTNA as a Service
1st
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Application Control (4th), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of July 2025, in the ZTNA as a Service category, the mindshare of iboss is 1.9%, up from 1.0% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 14.4%, down from 16.1% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 17.2%, down from 22.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Amar-Patil - PeerSpot reviewer
Enables seamless policy management and supports secure remote work
Our primary use case for Prisma Access by Palo Alto Networks is to control the internet and serve as an internet proxy. Additionally, we use it for secure remote work One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls. We can…
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our primary use case for this product is DLP,"
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Its initial setup was straightforward."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"The performance is good."
"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"The remediation process is easy compared to other platforms."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"The most valuable features are the File Type Control and SSL bypass policies. We"
"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."
"The policies are very easy to implement."
"This secure connection allows users to connect to the Zscaler VPN and access the resources on the office network, making it a highly valuable component of our system."
"The solution is cloud-based with the latest inspection engines, which I find to be amazing."
"It has some good data security and WIP features, providing secure Internet access."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"The product’s most valuable features are data discovery, activity control, and zero trust exchange."
 

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Its pricing could be better."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."
"Prisma would be a stronger solution if it could aggregate resources by project or by application. So say we have an application we've developed in AWS and five applications we've developed in Azure. The platform will group it according to those applications, but it's based on the tags we use in Azure, which means I have to rely on development teams to tag resources properly."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
"Better integration with the MDM solution would be useful."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
"My clients would like to see a more feature-rich product."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."
"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."
"Zscaler CASB should include integrations with other SaaS applications."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"The licensing cost is about 18,000 euros."
"Prisma Access is one of the best compared to other products on the market. The cost is favorable, and Palo Alto provides a simple architecture, so I recommend the solution to anyone using a different product. There are no hidden costs besides the license; what you see is what you get."
"Prisma Access is a little bit expensive."
"Compared to other products, the price is slightly high."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"As per industry leads, Zscaler CASB is an expensive solution."
"The licensing model for Zscaler Cloud DLP allows you to only buy what you need. You don't need to buy it as a whole, so it's good."
"There is definitely an ROI."
"The pricing is quite high, especially when it comes to the gateway."
"The product is a little more expensive than other tools."
"The product has reasonable pricing."
"The technical support is good."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.