Netskope and Prisma Access by Palo Alto Networks are leading competitors in the cloud security market. Based on user reviews, Netskope takes the lead in user satisfaction concerning pricing and support, whereas Prisma Access is preferred for its extensive feature set offering a compelling investment.
Features: Netskope offers advanced threat protection, data loss prevention, and straightforward scalability as key features. Prisma Access is known for its comprehensive security packages, robust network integration, and superior threat detection capabilities.
Room for Improvement:Netskope could benefit from enhanced reporting options, greater scalability, and more detailed analytics. Prisma Access needs improved third-party integration, enhanced scalability, and greater user interface friendliness.
Ease of Deployment and Customer Service: Netskope is noted for its easy deployment and prompt customer service responses. Prisma Access requires a more complex setup process but comes backed with extensive support resources. Users find Netskope's deployment simpler, though Prisma's support measures are very detailed.
Pricing and ROI: Netskope offers competitive pricing and reports of high ROI among users. Prisma Access, while more expensive, justifies the cost with extensive security features and strong ROI feedback. Users find Netskope more cost-effective but recognize Prisma Access for the value of its features.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
I have seen a return on investment with Netskope as we saved a lot of time by catching all the threats and thoroughly understanding the cases.
There is a net positive return on investment
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
They align the right people at the right time to solve our problems, providing focused support.
Most of the time, being fairly IT-savvy means most issues can be resolved internally, and when a ticket is opened, it's for something really complicated.
The support team is excellent, and I would rate them nine out of ten.
The product is reliable, making customer support less frequently needed.
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
We rarely need to contact support due to having a strong internal team and a robust product.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
They declare an SLA regarding delays, making it a solid solution.
The solution is easy to scale for our use case and we have approximately 8,500 users working with it.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access provides significant scalability, allowing integration of different systems.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Regarding pricing, Netskope is quite expensive, but when compared with other solutions, it's somehow justified because it has better categorization and more granular features regarding web protection, as it allows control of HTTP methods.
Netskope has proven to be stable, which is reflected in my rating of nine out of ten.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
Specifically, the use of AI/ML for anomaly detection and dealing with signatureless advanced threats would be beneficial.
There is a pressing need to expand this to 64,000 sessions.
It is important for the solution to correctly categorize websites as genuine or non-genuine, fitting them into the right category.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Sometimes a third-party outage could impact the whole operability.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Netskope is cost-effective compared to similar solutions like Zscaler.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Netskope is cloud-native, enabling differentiation of tenants in cloud applications, whether they are enterprise or personal, and provides control over shadow IT access.
The threat protection capabilities are beneficial, especially in reducing the load on email traffic by preventing phishing emails and providing malware protection from advanced threats.
Having these functionalities integrated into one dashboard makes Netskope efficient and user-friendly.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
| Product | Mindshare (%) |
|---|---|
| Prisma Access by Palo Alto Networks | 10.4% |
| Netskope | 7.7% |
| iboss | 3.0% |
| Other | 78.9% |



| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 20 |
| Large Enterprise | 27 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Netskope provides cutting-edge cloud security, offering comprehensive data protection with scalable architecture and 360-degree visibility.
Netskope offers organizations a streamlined cloud-native security approach that simplifies enforcing policies and ensures secure data handling. It provides real-time threat protection, tenant differentiation, and robust policy management. Integrating with tools like Office 365 enhances data governance and visibility across applications such as Teams and Google Workspace.
What are the key features of Netskope?Industries adopting Netskope typically focus on cloud security to safeguard sensitive data across multi-cloud environments. Organizations utilize its capabilities for remote access security, web filtering, and identity management to address compliance and regulatory requirements. By ensuring secure, efficient data handling, Netskope proves valuable across sectors with diverse security needs.
Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.
Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.
What are the key features of Prisma Access?Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.
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