Netskope and Microsoft Defender for Cloud Apps compete in SaaS governance with Microsoft Defender having the upper hand due to its integration capabilities within the Microsoft ecosystem enhancing threat detection and data protection.
Features: Netskope offers SaaS management, 360-degree visibility, and risk assessment tools. It excels in CASB and DLP functionality and supports easy deployment. Microsoft Defender for Cloud Apps provides robust threat detection, seamless integration with Microsoft products, and strong identity management and data protection capabilities.
Room for Improvement: Netskope can enhance reporting capabilities, proxy platform compatibility, and integration with Mac environments. Microsoft Defender for Cloud Apps needs better cross-platform integration, user-friendly policy application, and reduced false positives. Enhancing reporting and multi-cloud integration are also areas for improvement.
Ease of Deployment and Customer Service: Both products support various deployment models and have strong customer support, but Netskope struggles with deployment complexities and slow support. Microsoft Defender integrates easily within its ecosystem but faces challenges with multi-cloud integration and support responsiveness.
Pricing and ROI: Netskope's pricing is competitive yet on the higher end, offering significant ROI through operational cost reduction. Microsoft Defender for Cloud Apps is cost-effective for Microsoft users, priced in the mid-range, and provides value through its ecosystem integration, enhancing security and operational efficiency.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
We have at least saved the costs we had from the Netskope solution this year.
I have seen a return on investment with Netskope as we saved a lot of time by catching all the threats and thoroughly understanding the cases.
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
The support is excellent, and the speed of response is commendable.
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
They align the right people at the right time to solve our problems, providing focused support.
Most of the time, being fairly IT-savvy means most issues can be resolved internally, and when a ticket is opened, it's for something really complicated.
The support team is excellent, and I would rate them nine out of ten.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
They declare an SLA regarding delays, making it a solid solution.
The solution is easy to scale for our use case and we have approximately 8,500 users working with it.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
Regarding pricing, Netskope is quite expensive, but when compared with other solutions, it's somehow justified because it has better categorization and more granular features regarding web protection, as it allows control of HTTP methods.
Netskope has proven to be stable, which is reflected in my rating of nine out of ten.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
Microsoft Defender for Cloud Apps would benefit if Microsoft allows users to fine-tune false positives, enabling us to dismiss alerts or make adjustments so that such things don't trigger multiple times in the future.
Specifically, the use of AI/ML for anomaly detection and dealing with signatureless advanced threats would be beneficial.
There is a pressing need to expand this to 64,000 sessions.
It is important for the solution to correctly categorize websites as genuine or non-genuine, fitting them into the right category.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
The pricing for Microsoft Defender for Cloud Apps is acceptable.
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
Netskope is cost-effective compared to similar solutions like Zscaler.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
It provides excellent suggestions and options for configuration; for example, it can track suspicious files getting uploaded to cloud resources on Azure based on their signatures, generating alerts for those files.
The product recommends things that need to be blocked and allows for dynamic configuration, which cuts down on potential issues that might arise from going through lists and understanding what needs to be blocked.
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
Netskope is cloud-native, enabling differentiation of tenants in cloud applications, whether they are enterprise or personal, and provides control over shadow IT access.
The threat protection capabilities are beneficial, especially in reducing the load on email traffic by preventing phishing emails and providing malware protection from advanced threats.
Having these functionalities integrated into one dashboard makes Netskope efficient and user-friendly.
| Product | Mindshare (%) |
|---|---|
| Netskope | 13.2% |
| Microsoft Defender for Cloud Apps | 5.6% |
| iboss | 4.0% |
| Other | 77.2% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 12 |
| Large Enterprise | 19 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Microsoft Defender for Cloud Apps is a robust tool for shadow IT detection, cloud integration, and threat detection, enhancing security management with capabilities in auditing and data protection.
Microsoft Defender for Cloud Apps strengthens cloud security by providing comprehensive insights into user activities, seamlessly integrating with Microsoft security products and platforms like SharePoint, Teams, and OneDrive. Its investigative capabilities enhance threat detection, while real-time alerts and policy applications improve security posture. Organizations benefit from its monitoring, auditing, and privileged identity management features that contribute to enhanced security management and data protection.
What are the key features of Microsoft Defender for Cloud Apps?Microsoft Defender for Cloud Apps implementation varies across industries, crucial for sectors needing stringent data protection and compliance, like finance and healthcare. Firms use it to monitor user activity, enforce data loss prevention policies, and ensure security across multi-cloud environments while integrating with Azure services for comprehensive threat management. These implementations are particularly beneficial in improving compliance efforts and protecting sensitive data.
Netskope provides cutting-edge cloud security, offering comprehensive data protection with scalable architecture and 360-degree visibility.
Netskope offers organizations a streamlined cloud-native security approach that simplifies enforcing policies and ensures secure data handling. It provides real-time threat protection, tenant differentiation, and robust policy management. Integrating with tools like Office 365 enhances data governance and visibility across applications such as Teams and Google Workspace.
What are the key features of Netskope?Industries adopting Netskope typically focus on cloud security to safeguard sensitive data across multi-cloud environments. Organizations utilize its capabilities for remote access security, web filtering, and identity management to address compliance and regulatory requirements. By ensuring secure, efficient data handling, Netskope proves valuable across sectors with diverse security needs.
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