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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Return on investment is significant as iboss saves bandwidth and ensures uninterrupted connectivity by routing internet traffic directly to its data center.
Iboss offers valuable features including web category controls, application monitoring, event logs, and comprehensive reports.
Security is a strong point with advanced malware detection capabilities that enhance organizational security posture.
Scalability of iboss is impressive with support that is highly responsive and technically sharp.
Iboss provides innovative web filtering without needing an application on the device, offering inline filtering that operates on the network side.

CONS

iboss encounters issues with Mac devices, necessitating migration to a different platform.
The need to import thousands of websites during integration creates a complicated process for users.
The reporting feature needs improvement as it frequently leads to error pages and lacks the ability to directly navigate to the user's content.
iboss pricing, setup costs, and licensing are considered expensive, raising concerns.
Device recognition and filtering in iboss do not always function correctly, compromising performance.
 

iboss Pros review quotes

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Apr 19, 2026
As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center.
Gui DOMINGUES - PeerSpot reviewer
Network Engineer at a healthcare company with 10,001+ employees
Apr 13, 2026
I would say iboss is a very good product; its scalability is very good, and it's seamless for the user.
Praveen Kumar Nakkalapally - PeerSpot reviewer
Network Security Devops Engineer at a energy/utilities company with 501-1,000 employees
Apr 1, 2026
iboss is definitely very good in terms of service.
Learn what your peers think about iboss. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
reviewer2704137 - PeerSpot reviewer
Solution Architect I at a tech vendor with 10,001+ employees
May 9, 2025
We chose iboss for both zero trust and proxy (SWG) because their SWG was superior.
Matt Crockford - PeerSpot reviewer
Head of Cybersecurity at SES Water
Oct 24, 2024
We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times.
reviewer2701851 - PeerSpot reviewer
Managing Director
May 7, 2025
I would rate the technical support of iboss a solid 10 without a shadow of a doubt.
Apr 2, 2025
First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users.
Jack Hamm - PeerSpot reviewer
Vice President of Security and Engineering at a retailer with 10,001+ employees
Sep 20, 2024
iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies.
SC
Educational Technology Coordinator at a performing arts with 201-500 employees
Apr 16, 2025
The console is cloud-based, which is something I really appreciate.
reviewer2679696 - PeerSpot reviewer
Network Administrator at a educational organization with 51-200 employees
Mar 31, 2025
iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long.
 

iboss Cons review quotes

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Apr 19, 2026
The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform.
Gui DOMINGUES - PeerSpot reviewer
Network Engineer at a healthcare company with 10,001+ employees
Apr 13, 2026
iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users.
Praveen Kumar Nakkalapally - PeerSpot reviewer
Network Security Devops Engineer at a energy/utilities company with 501-1,000 employees
Apr 1, 2026
I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly.
Learn what your peers think about iboss. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
reviewer2704137 - PeerSpot reviewer
Solution Architect I at a tech vendor with 10,001+ employees
May 9, 2025
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil.
Matt Crockford - PeerSpot reviewer
Head of Cybersecurity at SES Water
Oct 24, 2024
The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform.
reviewer2701851 - PeerSpot reviewer
Managing Director
May 7, 2025
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Apr 2, 2025
Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password.
Jack Hamm - PeerSpot reviewer
Vice President of Security and Engineering at a retailer with 10,001+ employees
Sep 20, 2024
I'd like to see them accelerate development on the security side, particularly around data loss prevention.
SC
Educational Technology Coordinator at a performing arts with 201-500 employees
Apr 16, 2025
One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives.
reviewer2679696 - PeerSpot reviewer
Network Administrator at a educational organization with 51-200 employees
Mar 31, 2025
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly.