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Netskope vs Zscaler Internet Access comparison

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Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Netskope
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Cloud Access Security Brokers (CASB) (3rd), Secure Access Service Edge (SASE) (2nd)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Cloud Access Security Brokers (CASB) Market Share Distribution
ProductMarket Share (%)
Netskope14.4%
Prisma Access by Palo Alto Networks14.4%
Cato SASE Cloud Platform10.0%
Other61.2%
Cloud Access Security Brokers (CASB)
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access12.4%
Cisco Umbrella13.7%
Prisma Access by Palo Alto Networks9.2%
Other64.7%
Secure Web Gateways (SWG)
 

Q&A Highlights

NC
Content Manager at PeerSpot
Oct 31, 2021
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
AV
Cyber security consultant at L&T Technology Services
User-friendly console integrates robust security features for seamless traffic management
Netskope serves as a single web console carrying out multiple functionalities: Zero Trust Network Architecture (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Web DLP, and firewall services. I can toggle between these features on a single platform, enhancing ease of use. In comparison, Zscaler requires multiple consoles for managing similar features. Having these functionalities integrated into one dashboard makes Netskope efficient and user-friendly.
Mohan Janarthanan - PeerSpot reviewer
Assosiate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"The console is cloud-based, which is something I really appreciate."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Content filtering is the most useful feature of iboss."
"Netskope is a really good product. I cannot segregate which features are the most valuable. We find most of the features to be valuable. It gives us what we are looking for."
"The tool provides extensive DLP features."
"The product's analytics part is pretty fine."
"Netskope has positively impacted our organization by securing all our systems, and the response time is also less, with a high catch rate for any incident."
"Netskope serves as a single web console carrying out multiple functionalities: Zero Trust Network Architecture (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Web DLP, and firewall services."
"The most valuable feature of Netskope is protection."
"Netskope is an efficient, reliable, and easy-to-manage solution."
"The cloud enablement feature helps eliminate on-premises infrastructure by adopting Netskope."
"The solution’s customer service is good."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"The solution's most valuable features are its reliability and availability, measured by the number of ports it offers."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"It is easy to set up the solution."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Zscaler offers a centralized DLP solution for web, endpoint, and email."
"The most valuable feature of the solution is SWG traffic."
 

Cons

"File integrity monitoring would be very advantageous as an additional feature."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Lacking in local customer support."
"They could improve their mobile agents as they have some limitations."
"In some cases, when you have a lot of policies, it can get confusing for users and you can get lost in the GUI."
"It needed some fine-tuning on core business sites that we used, which were sensitive to what we term a man-in-the-middle certificate by design. Some sites were not tolerant because they presented as potentially malicious. So, we just had to make some tweaks so that it would bypass or interpret it."
"They lack a cloud security posture management solution."
"The right categorization of websites needs improvement. It is important for the solution to correctly categorize websites as genuine or non-genuine, fitting them into the right category."
"A bit of latency is observed in some of the applications."
"The dashboard performance could be much better and faster, but because it is a complicated product, it takes time for the dashboard to process."
"One thing that they could improve is the ability to import rules from other platforms."
"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​"
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"The admin UI and documentation for Zscaler Internet Access could be more intuitive for new users, specifically during initial rollout and advanced policy design."
"In terms of user experience, it could be better."
"One feature I am missing is the ability to connect automatically to internal monitoring systems."
"The OS capabilities and WSL support could be improved."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"I recall that the price was considerably cheaper than that of Zscaler. It was around 60,000 AUD for 1,000 users per year and included some training and some premier support offerings. If we wanted to take advantage of the CASB capabilities, then there was an additional subscription fee, for which we didn't have the budget. On price, I would give Netskope a three or four out of five because it's quite expensive, but it offers a lot of value."
"On a scale from one to ten, where one is expensive, and ten is cheap, I rate the solution's pricing a six out of ten."
"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is low price."
"The product's price is average."
"Licensing fees are paid annually."
"Netskope is a premium service, and its pricing ranges from medium to expensive."
"The pricing is very flexible."
"The price of the solution is fair but it depends on your use case."
"The pricing is fair based on its competitive market."
"Zscaler is transparent about its pricing model."
"We have found the solution to be expensive."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"The tool is moderately priced."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"It is costlier than other solutions."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
5%
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise25
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
What needs improvement with Zscaler Internet Access?
The admin UI and documentation for Zscaler Internet Access could be more intuitive for new users, specifically during...
 

Also Known As

iBoss Cloud Platform
Netskope CASB
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Cisco, Netskope and others in Cloud Access Security Brokers (CASB). Updated: January 2026.
881,733 professionals have used our research since 2012.