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Cisco Umbrella vs Microsoft Defender for Cloud Apps comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (3rd), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (9th)
Cisco Umbrella
Ranking in Cloud Access Security Brokers (CASB)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
113
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Microsoft Defender for Clou...
Ranking in Cloud Access Security Brokers (CASB)
5th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
38
Ranking in other categories
Advanced Threat Protection (ATP) (12th), Microsoft Security Suite (13th)
 

Mindshare comparison

As of May 2025, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 1.9%, up from 1.3% compared to the previous year. The mindshare of Cisco Umbrella is 12.3%, down from 14.2% compared to the previous year. The mindshare of Microsoft Defender for Cloud Apps is 10.1%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
Jagadeesh Gunasekaran - PeerSpot reviewer
Saves us time, has good visibility, and a single dashboard
The solution is user-friendly and provides great visibility into threats. There are easy options available for specific workflow inspections. We can also get support by going through the Microsoft documentation, which is straightforward. Microsoft Defender for Cloud Apps helps us prioritize threats across our enterprise. It covers us from a compliance perspective and protects our organization's data. Data protection is a very important aspect of any new organization, as we need to protect our data from both external attacks and insider threats. Microsoft Defender for Cloud Apps helps us monitor for abnormal activity by insiders, which is one of the most important access points for attackers today. Additionally, the different cloud apps that Defender for Cloud Apps supports provide us with much more visibility into potential threats and activities on the internet. We have integrated Microsoft Defender for Cloud Apps alerts with Sentinel. The integration is straightforward. We can find the configuration details on Microsoft's official documentation website. If we are familiar with how Microsoft products work, we will be able to follow the instructions clearly. Microsoft Defender for Cloud Apps and Sentinel work natively together to deliver coordinated detection and response across our environment. Our integrated Microsoft solutions provide comprehensive threat protection, covering most of the tactics and techniques relevant to the MITRE ATT&CK framework. Sentinel allows us to ingest data from our entire ecosystem. When implementing an SIEM solution, there are always prerequisites such as Active Directory logs, security logs, firewall logs, and DNS logs. These are important logs that need to be ingested into the environment. Sentinel has many third-party connectors available that make integrations straightforward. Microsoft provides the configuration details in the Sentinel platform. It is important to integrate all relevant log sources into the SIEM solution so that we can detect and be alerted to any type of threat factor, whether it is from an internal or external source. Integrating third-party solutions into the platform requires a separate configuration, but Microsoft provides the necessary information. However, we need to have the appropriate permissions to execute these setups. Sentinel provides a centralized dashboard that covers threat management and configuration. It gives us complete insight into what entities are accessing, as well as full details for investigation. We can see how the alerts and threats are relevant to suspicious activities, whether they are related to malicious IP addresses, suspicious ASHAs, or any other indicators of compromise. All of this relevant data can be seen in a single pane. Recently, Microsoft introduced a new investigation experience in a single pane. This means that we can now get a lot of details in a single pane, without having to go there and execute a query. There are a lot of new insights being developed in the Sentinel platform these days. It has software intelligence. They recently introduced Microsoft Defender Threat Intelligence, which covers almost all IOCs. This protects organizational assets from threats and suspicious traffic associated with IOCs. If a match is found, alerts are generated. This is a very interesting feature. Another great feature is automation and logic apps. We can create a number of operations, such as posting in a team's channel if a severe incident occurs or sending an email notification. There are many operations available, so we can automate a lot of tasks. Microsoft Defender for Cloud Apps helps us stay compliant. It has predefined mechanisms in place to prevent attacks. For example, if an external user tries to access our SharePoint folders or files, an attack will be blocked. This is why it is important to give appropriate access to guest users. Microsoft Defender for Cloud Apps has many features and benefits. It provides a number of policies that can be configured to meet the specific needs of our security team. These policies can be used to customize cloud applications so that only authorized users can access them and perform operations that benefit the organization. In terms of safety and security, Microsoft Defender for Cloud Apps is top-notch. Using the solution's automation features, we can suppress false positive alerts. We can also close alerts, lower their severity from "high" to "low" or "informational," or close them immediately with the appropriate commands. This will depend on the configuration automation rule and the perspective from which we are testing. Microsoft Defender for Cloud Apps provides a single console. We are also provided with Microsoft templates to enable workbooks instantly. Alternatively, we can build our own customized workbooks to provide better insights and improve our SOC efficiency and overall performance. Consolidating all of our security data into one dashboard has saved our security operations team a significant amount of time. From an analyst's perspective, it is now much easier to correlate events, investigate alerts, and visualize specific entities. For example, an analyst can quickly see all of the alerts associated with a particular IP address, or they can view all of the activity for a specific entity over the past 24 hours or 7 days. This level of detail and insight would not be possible if our data were siloed in multiple dashboards. The single dashboard saves our operations approximately 20 hours per week by eliminating the need to access multiple consoles and tabs. Microsoft Defender for Cloud Apps threat intelligence can help us prepare for potential threats before they happen. However, it depends on how we develop the policies for the database to block or ignore things in our environment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its initial setup was straightforward."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Technical support is pretty sharp and very responsive."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Content filtering is the most useful feature of iboss."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"It was a very easy product to install. It can be deployed very fast."
"The implementation is pretty easy."
"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"The solution is extremely stable. It has excellent performance."
"Helps block personal email accounts."
"The insight into what our users are doing via Cisco Umbrella is valuable. Knowing that we're protecting our users as they leave our network is also valuable now because we've got more hybrid working."
"Web proxy adds an effective layer for security."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"The most valuable features of Microsoft Defender for Cloud Apps include live, up-to-date information, which provided real-time alerts, and the ability to delve into detailed metadata information."
"The most effective features for data protection are data loss prevention (DLP) and data classification."
"I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps."
"If your business requirements are relatively simple, it can get the job done."
"The most valuable feature is its policy implementation."
"All of the features are valuable because all of the features are related."
"Better logging allows us to find problems and take appropriate steps to lock them out."
"The most valuable feature of this solution is its monitoring."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"It's a very new product, so it's quite immature at the moment. It can be more user friendly."
"With any Cisco product, it's the licensing side of things that needs improvement."
"If the security issues are taken care of it would be better."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"The pricing could always be a little bit better."
"Support for multiple domains is important to us."
"It needs better integration with external threat feeds to improve scoring."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"The areas of Microsoft Defender for Cloud Apps that need improvement are related to IAM, as they do not provide much support for local users."
"I want them to enhance in-session policy."
"There are challenges with detection and there are challenges with false-positive rates."
"This service would be better if it had a separate license, only for this service, that could be used to track usage."
"Sometimes, we'll get false positive alarms. For example, when a SharePoint path has no file sharing, but there is an external user, it will trigger an alarm that the file has been shared with an external user... the alerting mechanism should be more precise when giving you an alert about what activity has been done with the file..."
"I would prefer to have filtering options incorporated within the policies, enabling the solution to perform tasks beyond mere blocking or allowing."
"We are having trouble with our continuous reporting configuration and struggling with configuring the collector properly with our log parsing."
"A significant improvement I would like to see is the integration into a single pane of glass, which would allow me to view everything in one place rather than having to switch between different areas."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"The solution’s pricing is reasonable."
"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"Its value exceeds its pricing."
"Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats."
"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
"It has pretty good pricing."
"The cost could be improved when you need to pay for anything. For example, refreshing files takes time to load, though it may be my Internet. To improve the refresh time, Microsoft says that we need to pay for a Premium license, and I don't like paying for things that help make a solution better."
"It is a little bit expensive. When you want to have the complete package with Office 365, Defender, and everything else, it is expensive."
"Our clients normally use the Microsoft E1 licensing, which is renewed yearly."
"This product is not expensive."
"The product's pricing seems fair."
"The pricing is in the middle. It isn't too cheap or expensive compared to other antivirus or security products. It is priced according to industry standards."
"I'm not totally involved in the pricing part, but I think its pricing is quite aggressive, and its price is quite similar to Netskope. Netskope has separate licensing fees or additional charges if you want to monitor certain SaaS services, whereas, with MCAS, you get 5,000 applications with their Office 365. It is all bundled, and there's no cost for using that. You only have the operational costs. In the country I am in, it is a bit difficult to get people with the required skill sets."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Educational Organization
23%
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have a couple of thoughts for improvement, but usually when I address them with my rep, they put it into the featur...
What is your primary use case for iboss?
We use it primarily for simpler filtering because we're a K12 entity.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about Microsoft Cloud App Security?
It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notificatio...
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
The pricing for Microsoft Defender for Cloud Apps is acceptable. If a product is of high quality, it justifies the ex...
What needs improvement with Microsoft Cloud App Security?
The documentation could be improved as it is not updated immediately when Microsoft makes changes. Users must wait a ...
 

Also Known As

iBoss Cloud Platform
OpenDNS
MS Cloud App Security, Microsoft Cloud App Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Find out what your peers are saying about Cisco Umbrella vs. Microsoft Defender for Cloud Apps and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.