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FortiSASE vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.3
FortiSASE provided cost-effective solutions, quick integration, and seamless hybrid workflows, saving time and costs compared to alternatives.
Sentiment score
7.0
Prisma Access enhances cybersecurity, offers cost-effective scalability, and streamlines services, providing financial benefits and operational efficiency.
With FortiCASB, we manage to save around 50% on our budget compared to other products.
Senior Manager at ITX360 (Pvt) Ltd
There is a net positive return on investment
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.0
FortiSASE support is knowledgeable but often slow, with mixed user satisfaction, and improvements needed in response times and documentation.
Sentiment score
6.7
Prisma Access support is praised for expertise but needs improvements in response time, support continuity, and language options.
I am totally satisfied with their response time and support quality.
Solution Architecht at a tech services company with 1,001-5,000 employees
If there is a solution in the market, the people supporting it should be technical enough to resolve issues at their first level or second level, or at least at the third level.
Head Vice President, Delivery at Gehnax Technologies LLP
At a high level, they deliver the intended information, but I still need their representatives, particularly sales engineers, to provide detailed explanations, as the documentation may not cover every area that all audiences might be looking for.
Senior Manager at CTC Global Sdn Bhd
The product is reliable, making customer support less frequently needed.
Senior DevOps Expert at Telenor
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
Director at PULSEC
We rarely need to contact support due to having a strong internal team and a robust product.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
5.7
FortiSASE offers scalable, user-friendly management, effortless expansion, and adaptability, ideal for enterprises, with minor third-party integration concerns.
Sentiment score
7.4
Prisma Access is scalable for diverse companies but may face challenges in pricing and international deployment complexities.
FortiSASE is a very scalable solution because it licenses every user individually.
Co-Founder & General Manager at Beta Integrated Solutions
If the customer is within the Fortinet ecosystem, they are generally good for scalability.
Senior Manager at CTC Global Sdn Bhd
To scale, one would need to upgrade or acquire more hardware.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
Prisma Access provides significant scalability, allowing integration of different systems.
Senior DevOps Expert at Telenor
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
5.4
FortiSASE's stability has mixed reviews, with some praising reliability and others reporting glitches and connection issues.
Sentiment score
7.9
Prisma Access is highly rated for stability, offering reliable performance with minimal issues and seamless scalability, despite minor delays.
They maintain high availability using numerous data centers globally.
IT Network, Security Engineer at Zuken Netwave
FortiSASE is not stable yet and is in the learning stage.
Head Vice President, Delivery at Gehnax Technologies LLP
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Security Engineer at a tech services company with 1,001-5,000 employees
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
CyberSecurity Specialist at Aiuken
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Room For Improvement

FortiSASE requires enhancements in security, compatibility, pricing, user-friendliness, and cloud management, with issues in installation and licensing.
Prisma Access needs better UI, integration, custom application support, pricing, documentation, global presence, and technical support enhancements.
FortiSASE implementation is too complex where other products take two to three months or maximum four months to implement, FortiSASE took more than double that time.
Head Vice President, Delivery at Gehnax Technologies LLP
If third-party vendors could be integrated and supported, enabling two-way communication, it would greatly enhance the solution compared to competitors such as Netskope and Zscaler.
Senior Manager at CTC Global Sdn Bhd
While connectivity from outside to inside is okay, inside to outside is not.
IT Network, Security Engineer at Zuken Netwave
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Security Engineer at a tech services company with 1,001-5,000 employees
Sometimes a third-party outage could impact the whole operability.
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Setup Cost

FortiSASE pricing is debated, viewed as high by some and competitive for existing Fortinet users, with regional cost nuances.
Prisma Access is costly but valued for its comprehensive security, with room for pricing and licensing flexibility improvement.
FortiSASE is an expensive product and the cost is indeed high.
IT Manager at PTECH
The pricing for FortiCASB is competitive and not expensive.
Senior Manager at ITX360 (Pvt) Ltd
When combining everything for a full SASE solution, I notice the pricing becomes quite high.
Product & Services Integrator at a comms service provider with 10,001+ employees
The pricing is on the higher side, rating it around eight to nine out of ten.
Senior DevOps Expert at Telenor
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Security Engineer at a tech services company with 1,001-5,000 employees
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Valuable Features

FortiSASE offers seamless remote work, AI security, integration with Fortinet's ecosystem, scalability, and comprehensive management features at competitive pricing.
Prisma Access provides scalable, secure cloud-based VPN access, real-time threat prevention, and integrates seamlessly with existing infrastructures.
The important aspects are twofold. One is authorization, and the second is access control.
IT Network, Security Engineer at Zuken Netwave
FortiCASB is user-friendly and integrates well with other Forti-products, providing enhanced management capabilities.
Senior Manager at ITX360 (Pvt) Ltd
In FortiSASE, these features are bundled, and since they are tightly integrated with the firewall, SD-WAN works without additional payment.
Head Vice President, Delivery at Gehnax Technologies LLP
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
Senior DevOps Expert at Telenor
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Categories and Ranking

FortiSASE
Ranking in Secure Access Service Edge (SASE)
6th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (4th)
 

Mindshare comparison

As of August 2026, in the Secure Access Service Edge (SASE) category, the mindshare of FortiSASE is 5.4%, down from 7.5% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 10.1%, down from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks10.1%
FortiSASE5.4%
Other84.5%
Secure Access Service Edge (SASE)
 

Featured Reviews

WY Lim - PeerSpot reviewer
Senior Manager at CTC Global Sdn Bhd
Unified cloud security has protected branches and remote users but needs broader integrations
I do not often communicate with the technical support of FortiSASE. I definitely use documentation officially provided by Fortinet for FortiSASE. My impression of this documentation is that it is quite similar and standard compared to other major security vendors such as Cisco or Palo Alto. At a high level, they deliver the intended information, but I still need their representatives, particularly sales engineers, to provide detailed explanations, as the documentation may not cover every area that all audiences might be looking for. I have no comment on whether the documentation should be improved to add more details, because if too many things are added to a white paper or data sheet, it can become messy. I am satisfied with the current arrangement.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
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Use our free recommendation engine to learn which Secure Access Service Edge (SASE) solutions are best for your needs.
909,948 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise6
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for FortiSASE ?
The pricing, licensing, and setup costs of FortiSASE are very advantageous if you are already a Fortinet customer. If you have FortiGate, the Fortinet firewall, it will be a very good solution for ...
What needs improvement with FortiSASE ?
I think Fortinet can improve FortiSASE in two main areas: one is enhancing the Secure Web Gateway module, and the second is providing more advanced data classification options since the current DLP...
What is your primary use case for FortiSASE ?
I would describe the use case for FortiSASE as replacing traditional SSL VPN with ZTNA, which enhances Zero Trust Network accessibility for users in any remote location. For example, a user in Indi...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Information Not Available
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about FortiSASE vs. Prisma Access by Palo Alto Networks and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.