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Prisma Access by Palo Alto Networks vs Prisma SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th)
Prisma Access by Palo Alto ...
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd)
Prisma SD-WAN
Ranking in Secure Access Service Edge (SASE)
9th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (5th), WAN Edge (5th)
 

Mindshare comparison

As of January 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 2.3%, up from 1.5% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 13.4%, down from 18.2% compared to the previous year. The mindshare of Prisma SD-WAN is 2.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks13.4%
iboss2.3%
Prisma SD-WAN2.9%
Other81.4%
Secure Access Service Edge (SASE)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
Engineerinfosec67 - PeerSpot reviewer
Presale Engineer at Westcon-Comstor
Centralized management streamlines global network traffic control
Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access. Although there has been improvement, further steps can be taken. Additionally, it would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls, as they currently do not align.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Technical support is pretty sharp and very responsive."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Its initial setup was straightforward."
"Its hands-off security and the fact that we don't have to maintain it are the most valuable features."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"The scalability of the solution is excellent."
"I would recommend Prisma Access by Palo Alto Networks as it is really good, but it would be much better if the pricing were lower so that I could provide cloud firewall services instead of physical firewalls to customers."
"The performance is good."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"The biggest benefit for us is that we've seen a reduction in incidents."
"I like that the integration with Palo Alto is easy."
"Some of the best features with the Prisma SD-WAN are intelligent routing, dynamic path selection, best path selection, and forward error correction."
"The AI ops feature streamlines revisions and automates compliance."
"Centralized management improves network visibility because if I want to configure multiple branches and firewalls, it could be quite complicated, but when I have the centralized system, it's easier for users to access branches and manage all the firewalls in the branches."
"The dynamic routing in Prisma SD-WAN is high-speed and valuable because it quickly adjusts, so users do not realize the link is down."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The dashboards for local use could be better."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Sometimes a third-party outage could impact the whole operability."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"Better integration with the MDM solution would be useful."
"Their next release should provide solutions for the mobile environment."
"Sometimes, you have these notifications sent out about changes in App-IDs, modifications in App-IDs, or even the introduction of entirely new App-IDs to replace. Sometimes, the recommendations are followed, but even then, when the package is installed on the firewall, it gets messed up. I remember a particular one was with Tableau, and suddenly, people weren't able to use Tableau, which is an analytics tool for business."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"The pricing model could be improved to make it more affordable for smaller companies."
"The only con is the pricing because it's more premium."
"I'd like to see them move more towards CASB."
"Prisma SD-WAN can be built on top of a couple of hardware platforms, including the Palo Alto Next-Generation Firewall or the CloudGenix infrastructure."
"Prisma SD-WAN's technical support should be improved."
"We initially had challenges with AIOps, which was overwhelming, and could benefit from simplification or improved training."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"This is not an expensive product and everything is included with one license."
"Prisma Access is a little bit expensive."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
"The solution is expensive."
"They price their products using credit modules."
"The pricing for this solution is on the higher end."
"It is more expensive than Fortinet."
"Prisma SD-WAN is a pretty expensive solution."
"If you're already invested in a Palo Alto product, it would be logical to use this solution. If not, there might be some other solutions that are more viable in terms of pricing."
"This solution stood out because it cost considerably less than the other SD-WAN solutions out there from Cisco."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
11%
Government
5%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise13
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What is your experience regarding pricing and costs for Prisma SD-WAN?
Regarding whether Prisma SD-WAN is an expensive solution, I would say the price is competitively high. Everything dep...
What needs improvement with Prisma SD-WAN?
I am still working on what should be improved in Prisma SD-WAN to make this product better, and I cannot give any upd...
What is your primary use case for Prisma SD-WAN?
Our customers' main use cases for Prisma SD-WAN are to connect multiple branches since they have numerous locations t...
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
CloudGenix
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Open Networking User Group, Columbia Sportswear Company, Coca Cola
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Prisma SD-WAN and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.