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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Cisco Umbrella provides robust DNS security and blocks malware and phishing threats, enhancing network protection.
It offers easy deployment and integration, making the initial setup quick and straightforward.
The centralized management allows effective control of the internet experience and monitoring of external devices.
Cisco Talos threat intelligence strengthens the ability to act against emerging threats and provides prompt protection.
The platform ensures high stability and reliability, contributing to improved cybersecurity resilience for organizations.

CONS

Cisco Umbrella lacks integration with external threat feeds, impacting threat scoring capabilities.
Pricing is considered high, especially outside the USA, affecting affordability.
Integration with third-party products and platforms is complex and could be simplified.
Reporting features need improvement to allow customized report creation and better data insights.
The virtual appliances require enhancements for better deployment and traffic monitoring capabilities.
 

Cisco Umbrella Pros review quotes

it_user490047 - PeerSpot reviewer
Sr. Info. Security Analyst at a financial services firm with 10,001+ employees
Jul 24, 2016
The various powerful query options are the most valuable features of this product to me.
it_user489876 - PeerSpot reviewer
Director of IT Support at a marketing services firm with 501-1,000 employees
May 31, 2017
There was a positive effect on productivity because we could track and confront the users that were frequently using social media or streaming video during the work day.
it_user495030 - PeerSpot reviewer
System Administrator at a educational organization with 1,001-5,000 employees
Jun 27, 2016
Personally speaking, this tool has proven itself invaluable in allowing myself and my team to perform our duties efficiently and securely.
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user494913 - PeerSpot reviewer
Senior Solutions Consultant at a tech company with 501-1,000 employees
Jul 12, 2016
Go for it; there is no better way to secure guest networks without any headaches.
it_user494208 - PeerSpot reviewer
System & Network Administrator at a financial services firm with 1,001-5,000 employees
Jul 12, 2016
I highly recommend SMBs and enterprises use it to enhance their network security with minimal cost through the OpenDNS cloud solution.
it_user494265 - PeerSpot reviewer
Cloud Solutions Architect at a hospitality company with 1,001-5,000 employees
Sep 2, 2016
It transparently protects users from rogue web sites.
it_user494181 - PeerSpot reviewer
IT Consultant & MSP Account Manager at a tech company with 51-200 employees
Jun 21, 2016
ROI benefits both the reseller and the client in Managed Services because of its proactive approach to network security.
it_user494082 - PeerSpot reviewer
IT Technician at a healthcare company with 51-200 employees
Aug 5, 2016
This product is very straightforward and simple to setup.
it_user494010 - PeerSpot reviewer
Advisor at SCIS Security
Sep 4, 2016
OpenDNS is either a good complement to your existing web content filtering solution at the enterprise level, or it is a good free or easy-to-deploy alternative for home and SMB use.
JL
Network Manager at a performing arts with 501-1,000 employees
Sep 24, 2018
​They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. ​​
 

Cisco Umbrella Cons review quotes

it_user490047 - PeerSpot reviewer
Sr. Info. Security Analyst at a financial services firm with 10,001+ employees
Jul 24, 2016
I would be happy if they could add the whois information of an IP.
it_user489876 - PeerSpot reviewer
Director of IT Support at a marketing services firm with 501-1,000 employees
May 31, 2017
I would like to have the ability to prevent certain sites/data from showing on the reports.
it_user495030 - PeerSpot reviewer
System Administrator at a educational organization with 1,001-5,000 employees
Jun 27, 2016
All in all, I can not recommend OpenDNS as a one-size-fits-all solution for security and compliance, especially for larger organisations.
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user494913 - PeerSpot reviewer
Senior Solutions Consultant at a tech company with 501-1,000 employees
Jul 12, 2016
I think there is some room for improvement with regard to the Windows client.
it_user494208 - PeerSpot reviewer
System & Network Administrator at a financial services firm with 1,001-5,000 employees
Jul 12, 2016
I would like the product to offer more security features, such as IPS, IDS, DDoS prevention, etc.
it_user494265 - PeerSpot reviewer
Cloud Solutions Architect at a hospitality company with 1,001-5,000 employees
Sep 2, 2016
The product has been rejected by business due to the pricing; no ROI as such.
it_user494181 - PeerSpot reviewer
IT Consultant & MSP Account Manager at a tech company with 51-200 employees
Jun 21, 2016
Improvement could be made in the area of detailed reporting analytics broken down by client name for individual custom reporting.
it_user494082 - PeerSpot reviewer
IT Technician at a healthcare company with 51-200 employees
Aug 5, 2016
Perhaps an option to be able to block only specific users would be a way to improve the free version of OpenDNS.
it_user494010 - PeerSpot reviewer
Advisor at SCIS Security
Sep 4, 2016
Pricing needs to be reduced for SMB based on the blocking capabilities and the lack of other features that you just cannot do in DNS, such as authentication-based filtering.
JL
Network Manager at a performing arts with 501-1,000 employees
Sep 24, 2018
If the virtual appliances could also gather traffic bandwidth reports, that would be great.