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Cisco Umbrella vs Cloudflare One comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Ranking in Cloud Access Security Brokers (CASB)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Ranking in Cloud Access Security Brokers (CASB)
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Cloudflare One
Ranking in Secure Web Gateways (SWG)
12th
Ranking in Cloud Access Security Brokers (CASB)
12th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (20th), Data Loss Prevention (DLP) (22nd), Distributed Denial-of-Service (DDoS) Protection (8th), Software Defined WAN (SD-WAN) Solutions (13th), Access Management (12th), Bot Management (3rd), ZTNA as a Service (8th), ZTNA (4th), Secure Access Service Edge (SASE) (9th), Remote Browser Isolation (RBI) (2nd)
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.5%, up from 2.1% compared to the previous year. The mindshare of Cisco Umbrella is 9.5%, down from 18.0% compared to the previous year. The mindshare of Cloudflare One is 4.7%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella9.5%
iboss3.5%
Cloudflare One4.7%
Other82.3%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Its initial setup was straightforward."
"Consolidating management into iboss's single pane of glass has helped my organization reduce operational costs by around twenty to twenty-five percent."
"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"The console is cloud-based, which is something I really appreciate."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"We've found it to be stable and good for our customers."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"It provides centralized, device-agnostic management of the Internet experience."
"In general, Umbrella is a competitive solution for small or large enterprise."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"If anybody is looking for DNS and IP reputation for protection and blocking, then this is the right product."
"It has improved our company a lot because we now see where the users are going and prevent them from going to malicious websites."
"It has improved our organization from a security posture perspective, and we feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related, which is a very nice feature that provides peace of mind."
"Cloudflare is simple to use."
"Cloudflare Access is a stable solution."
"The blocking feature is very good."
"Clover is the best product globally."
"It will take the blow rather than our applications should an attack occur."
"I'm very satisfied with the environment and the dashboard."
"Enables me to work from two locations."
"Cloudflare, in my opinion, was easy to implement."
 

Cons

"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The reporting feature needs improvement."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"I would like to see integration with SecurNX in the future."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"The channel of support needs improvement. It is not under normal Cisco support, and I cannot simply call for support."
"It would be good to have more extensions to third-party products and a client for other device types."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"Lower costs including licensing, support, and renewals would be beneficial."
"I would like to see more integrability with other products."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable."
"The response time for support must be reduced."
"Feedback could be enhanced. While I work efficiently with Clover as a partner in Mexico City, sometimes the information and requests are easier to manage with more concrete solutions."
"Feedback could be enhanced."
"Our subscription plan for the solution has a limitation of bot signatures."
"The initial onboarding was causing us some confusion."
"For the topic of improvement, providing some training material is one of my suggestions."
"The software has automated alerts, but the automated alerts are not available in the mobile app."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"There are three models for licensing with different feature sets."
"There is a subscription cost."
"We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
"You get what you pay for if you break the solution up into tiers."
"Cisco solutions are generally perceived to be rather expensive. We have constant internal discussions as to whether we should offer lower-priced security solutions from some of the competitors."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"Cisco should make the solution cheaper."
"The solution is not that expensive."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The solution's pricing lacks transparency."
"The prices are slightly expensive."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"Cloudflare Zero Trust Platform's pricing is good."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
Construction Company
19%
Comms Service Provider
11%
Outsourcing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise12
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
What needs improvement with Cloudflare Zero Trust Platform?
In my opinion, Cloudflare One can be improved mainly through compatibility, as the integration should be much simpler...
What is your primary use case for Cloudflare Zero Trust Platform?
Cloudflare One's primary use case for my organization is to protect servers and to provide remote access with the VPN...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
23andMe
Find out what your peers are saying about Cisco Umbrella vs. Cloudflare One and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.