Cloudflare One Reviews

Name: Cloudflare One
Brand: Cloudflare
Rating: 4.4 (20 reviews)

Vendor: Cloudflare

4.4 out of 5

20 reviews
100% willing to recommend

1,204 followers

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What is Cloudflare One?

Cloudflare One is a single-vendor Secure Access Service Edge (SASE) platform that enables Zero Trust security and any-to-any connectivity across enterprise applications, users, devices, and networks. Cloudflare One helps organizations simplify, modernize, and consolidate their IT architecture by converging security and networking services on our single global network and control plane.

Get the Cloudflare One Buyer's Guide and find out what your peers are saying about Cloudflare One, Microsoft Defender for Office 365, Microsoft Entra ID and more!

Cloudflare One is the #2 ranked solution in top ZTNA solutions, #2 ranked solution in top Remote Browser Isolation (RBI) solutions, #3 ranked solution in top Bot Management solutions, #3 ranked solution in top ZTNA services, #5 ranked solution in top Distributed Denial-of-Service (DDoS) Protection solutions, #5 ranked solution in top Access Management solutions, #6 ranked solution in top Secure Access Service Edge (SASE) solutions, #7 ranked solution in top Data Loss Prevention (DLP) solutions, #7 ranked solution in CASB solutions, #9 ranked solution in top Web Security Gateways, and #11 ranked solution in top Email Security solutions. PeerSpot users give Cloudflare One an average rating of 8.8 out of 10. Cloudflare One is most commonly compared to Microsoft Defender for Office 365: Cloudflare One vs Microsoft Defender for Office 365. Cloudflare One is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Helped 851,491 peers since 2012

Featured Cloudflare One reviews

Carlos Alam Hernandez Baruch

Engineer at SITMEXICO

Feedback could be enhanced. While I work efficiently with Clover as a partner in Mexico City, sometimes the information and requests are easier to manage with more concrete solutions. For the solution stopping us for e-learning, I appreciate the concept yet need more resources or courses in Mexico, preferably in Spanish. Certifications are easy, however, I require more real-world environments and instructors.

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Leandro Soares Costa

Coordinator of the Architecture Security Team at TOTVS

It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it.

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Nagendra Nekkala

Senior Manager ICT & Innovations at Bangalore International Airport Limited

My company has many complex applications. When there are any dynamic changes in complex applications, the tool takes a lot of time, making its analytics-related area a major matter of concern where improvements are needed. The initial setup phase of the product can be improved by taking care of the huge number of configurations required in the product.

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Cloudflare One mindshare

Product category:

As of May 2025, the mindshare of Cloudflare One in the Secure Access Service Edge (SASE) category stands at 6.8%, up from 6.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Access Service Edge (SASE)

PeerResearch reports based on Cloudflare One reviews

Type	Title	Date
Category	Secure Access Service Edge (SASE)	May 19, 2025	Download
Product	Reviews, tips, and advice from real users	May 19, 2025	Download
Comparison	Cloudflare One vs Prisma Access by Palo Alto Networks	May 19, 2025	Download
Comparison	Cloudflare One vs Zscaler Zero Trust Exchange Platform	May 19, 2025	Download
Comparison	Cloudflare One vs Cisco Umbrella	May 19, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Defender for Office 365	4.2	N/A	96%	52 interviews Add to research
Microsoft Entra ID	4.3	N/A	95%	234 interviews Add to research

Valuable Features

Cloudflare One integrates WAF, DDoS protection, caching, and rate limiting into a user-friendly console. It offers secure, application-based access with custom rules, providing strong security and scalability. The system's simplicity minimizes configuration efforts. It includes powerful blocking and traffic management features within its comprehensive offering. Its CDN enhances site accessibility, and zero trust capabilities regulate internal access. Cloudflare One is highly secure and efficient, suitable for teams and organizations seeking an effective defense tool.

"Clover is the best product globally."
"I'm very satisfied with the environment and the dashboard."
"Cloudflare Access is part of the Zero Trust philosophy."

Room for Improvement

Cloudflare One's initial onboarding can be confusing. Users desire more insight into WAF rules and better pricing options. Documentation and support need improvements, especially response times. Training material and VPN integration are suggested additions. Free plans lack support and features, and dashboard improvements with alerts are wanted. Challenges exist with analytics, plan tiers, and migrating from legacy VPNs. Users find implementation complex and seek more on-premises versions. DDoS protection registers attacks slowly, indicating a need for technical support enhancement.

"Feedback could be enhanced. While I work efficiently with Clover as a partner in Mexico City, sometimes the information and requests are easier to manage with more concrete solutions."
"Feedback could be enhanced."
"Cloudflare DDoS has poor technical support."

ROI

Users have reported positive results from using Cloudflare Access, with significant improvements in efficiency and security. Some users mentioned a reduction in login attempts by over 90%, while another reported a 50% reduction in IT support tickets. The consensus is that Cloudflare Access has provided a worthwhile return on investment.

Pricing

Enterprise users find Cloudflare One's pricing competitive, with licensing costs generally viewed as reasonable and affordable, particularly in comparison to Akamai. Although some mention it being slightly expensive and lacking transparency at times, others appreciate its moderate cost and lack of hidden fees. Annual licensing payments are typical, with monthly costs around $4,000 for some. Despite varied opinions on exact pricing fairness, ease of management and performance benefits make it a preferred choice over AWS tools.

"The solution's pricing lacks transparency."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"Cloudflare Zero Trust Platform's pricing is good."

Popular Use Cases

Organizations primarily use Cloudflare One for DDoS protection and as a web application firewall. They protect applications, infrastructure, and sensitive website areas, often employing Cloudflare Access for secure remote access. Many utilize its content delivery network and DNS security. Businesses use it for ensuring security against internet-based threats, mitigating dynamic DDoS attacks, and maintaining public internet integrity. They also replace traditional VPNs, leveraging its features for conditional access and secure employee application access.

Service and Support

Cloudflare One's customer service is responsive and effective but sometimes slow in follow-ups. Many users praise the support team for being knowledgeable with some local teams noted as helpful. While initial support during onboarding can be challenging, ongoing assistance is rated highly. Users appreciate the guidance offered, though some suggest support could improve in speed. Self-onboarding assistance is provided through tutorials similar to YouTube's approach. Ratings vary from five to nine out of ten.

Deployment

Cloudflare One's initial setup is often described as straightforward, requiring basic knowledge of networking. Some reported an easy, seamless process, while others found it moderate or complex due to varying infrastructural needs. Deployment can vary from a quick process to a more extended period depending on the environment and requirements. Users find that once configured, the service integrates well with existing systems, simplifying DNS management and offering effective protection for applications.

Scalability

Cloudflare One is highly scalable, as expressed by multiple organizations using it successfully, from small businesses to those with sizable user bases. Users highlight positive ratings for scalability, noting it handles vast customer scalability with ease. Various businesses, including ones with several thousand users, appreciate its design for extensive environments. Many regard its scalability as top-notch, rating it mostly between eight and ten out of ten, proving it adapts well as clients grow.

Stability

Users report Cloudflare One as stable, with high ratings for reliability. Concerns existed before onboarding due to a previous outage, but no downtime has been noticed since. Users manage infrastructure and application teams efficiently with over five end users experiencing no issues. Some report occasional maintenance downtime, rating stability highly, generally between eight to ten out of ten. Rapid product development poses both a challenge and a strength, with significant updates occasionally required.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Cloudflare One Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Government

University

Real Estate/Law Firm

Educational Organization

Retailer

Healthcare Company

Hospitality Company

Media Company

Insurance Company

Construction Company

Non Profit

Energy/Utilities Company

Legal Firm

Wholesaler/Distributor

Performing Arts

Outsourcing Company

Recreational Facilities/Services Company

Consumer Goods Company

Logistics Company

Transportation Company

Pharma/Biotech Company

Compare Cloudflare One with alternative products

Learn more about Cloudflare One

Many organizations start by adopting our Security Service Edge (SSE) services — like ZTNA, SWG, CASB, and DLP — to reduce their attack surface, stop threats like phishing and ransomware, protect data, and apply identity-based Zero Trust verification across web, SaaS, and private app environments. Others prioritize simplifying network connectivity across offices, data centers, and cloud environments with our WANaaS.

Every service is available for customers to run in every location across Cloudflare’s global network, which today spans 330+ cities in 120+ countries, so you can scale connectivity with fast, consistent protections everywhere.

Cloudflare One was previously known as Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform.