Try our new research platform with insights from 80,000+ expert users

Cisco Umbrella vs Infoblox Advanced DNS Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Cisco Umbrella improves security, reduces costs, and enhances productivity, offering quick ROI and increased efficiency with threat prevention.
Sentiment score
7.3
Infoblox Advanced DNS Protection provides cost savings and operational continuity, with users confirming its value and beneficial returns.
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
 

Customer Service

Sentiment score
8.0
Cisco Umbrella is praised for efficient support and extensive resources, with minor delays in email and purchasing processes.
Sentiment score
9.0
Infoblox Advanced DNS Protection is praised for efficient, responsive 24/7 support, though some report delays and challenges.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
The support channel isn't like the usual Cisco support where I could call instantly for a hardware issue like a router or switch.
Infoblox technical support is excellent, with good experiences and strong historical support.
Customer support is efficient, with Infoblox providing 24/7 fast support.
 

Scalability Issues

Sentiment score
8.1
Cisco Umbrella offers scalable, cloud-based infrastructure, enabling easy deployment and management across diverse organizational sizes globally.
Sentiment score
8.3
Infoblox Advanced DNS Protection is scalable, meeting diverse needs with flexibility, hardware options, and high ratings despite compatibility issues.
Cisco Umbrella is scalable for our company.
It is a scalable solution but requires improvement in specific areas.
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Infoblox is very scalable.
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is praised for its excellent stability, high uptime, and reliability despite rare minor connectivity issues.
Sentiment score
8.5
Infoblox Advanced DNS Protection is generally stable and reliable, though some users note instability with added features or high traffic.
I have not experienced any major stability issues with Cisco Umbrella.
I will give stability a score of seven, as there are some glitches from time to time.
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Infoblox DNS is quite stable.
 

Room For Improvement

Cisco Umbrella needs improved integration, user experience, reporting, and regional data centers for better security and network performance.
Infoblox Advanced DNS Protection faces challenges in documentation, pricing, UI complexity, integration, and requires better DNS security alerts.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
 

Setup Cost

Cisco Umbrella pricing is fair yet expensive, with flexible plans, negotiable discounts, and complex scalability for large enterprises.
Infoblox Advanced DNS Protection is costly, priced around $100,000 annually, with varied licensing and no extra setup costs.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
 

Valuable Features

Cisco Umbrella offers DNS-based protection, web filtering, and integration, enhancing security and productivity for hybrid work environments.
Infoblox Advanced DNS Protection offers centralized management, advanced security, seamless maintenance, and automated features, supporting industries with high demands.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR.
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
The system's ability to manage large volumes of IPs through a single interface is highly advantageous for our customers.
The security features, particularly for big customers, and the functionality of the DNS firewalling are very valuable.
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
113
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Cisco Security Portfolio (2nd)
Infoblox Advanced DNS Prote...
Ranking in Domain Name System (DNS) Security
2nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 22.2%, down from 28.0% compared to the previous year. The mindshare of Infoblox Advanced DNS Protection is 22.0%, up from 19.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
Amr Shawky - PeerSpot reviewer
Replaces internal DNS servers effectively with strong support for network security
For users not already working with Infoblox, it is advisable to present it as a centralized integrated solution to handle DNS IPAM. Not all customers understand DNS security threats, so emphasizing its importance is crucial. On a scale of one to ten, I rate Infoblox Advanced DNS Protection as ten for the overall solution.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
851,604 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about Infoblox Advanced DNS Protection?
The solution's user interface is very smooth compared to other products.
What is your experience regarding pricing and costs for Infoblox Advanced DNS Protection?
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
What needs improvement with Infoblox Advanced DNS Protection?
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare. Additionally, there is a need for clearer so...
 

Also Known As

OpenDNS
Infoblox Secure DNS
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Colruyt Group, Council Rock School District, Danone, GlaxoSmithKline, The Hershey Company 
Find out what your peers are saying about Cisco Umbrella vs. Infoblox Advanced DNS Protection and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.