Cisco Umbrella and Infoblox Advanced DNS Protection compete in the DNS security category. Cisco Umbrella holds the upper hand with its ease of deployment and strong cloud capabilities, while Infoblox excels in integration with IPAM systems but is often viewed as more expensive.
Features: Cisco Umbrella's DNS-based security excels in deep domain investigation and robust protection against threats like ransomware and phishing. Its seamless management without requiring local software changes makes it popular among users. Infoblox Advanced DNS Protection provides detailed IP management and security, integrating well with IPAM systems and offering automatic responses to malicious domains.
Room for Improvement: Cisco Umbrella can improve in areas like user-level traffic monitoring, deeper threat feed integration, and providing more detailed analytics. Users also suggest IPv6 query support and a self-hosted malware protection engine. Infoblox needs to address its pricing model, enhance configuration simplicity, expand documentation, and improve scalability for large enterprises. There are also calls for better DNSSEC support and competitive pricing against Cloudflare.
Ease of Deployment and Customer Service: Cisco Umbrella is noted for simple deployment across various environments and provides comprehensive support, though some users report delays in technical support. Infoblox's deployment is more complex, mainly on-premises, but it benefits from excellent technical support, particularly with AD sync setups.
Pricing and ROI: Cisco Umbrella's subscription options can be costly but deliver positive ROI through robust features. Its pricing is seen as competitive for its security value. Infoblox is perceived as expensive, especially regarding DNSSEC, but provides a good ROI through proactive security and efficient network management.
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
The support channel isn't like the usual Cisco support where I could call instantly for a hardware issue like a router or switch.
Infoblox technical support is excellent, with good experiences and strong historical support.
Customer support is efficient, with Infoblox providing 24/7 fast support.
Cisco Umbrella is scalable for our company.
It is a scalable solution but requires improvement in specific areas.
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Infoblox is very scalable.
I have not experienced any major stability issues with Cisco Umbrella.
I will give stability a score of seven, as there are some glitches from time to time.
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Infoblox DNS is quite stable.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR.
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
The system's ability to manage large volumes of IPs through a single interface is highly advantageous for our customers.
The security features, particularly for big customers, and the functionality of the DNS firewalling are very valuable.
Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.
Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.
What are the key features of Cisco Umbrella?Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.
Infoblox Advanced DNS Protection (ADP) effectively shields you from the widest range of DNS DDoS attacks, ensuring that you can maintain service uptime for your organization. Minimizing disruptions caused by DDoS and other DNS-based attacks is a key business imperative because DNS provides mission-critical network connectivity. If your DNS is down, your business is down. With ADP you can maintain DNS integrity and stop external and internal DNS DDoS attacks that can take your business offline. ADP eliminates such threats as volumetric attacks, DNS hijacking, cache poisoning and other DNS-specific exploits. A proven solution, it ensures that your customers can always reach your website and other external systems, and it keeps your business up and running 24×7 to maintain customer trust and confidence.
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